HGreg.com Opiniões 211

Please for the love of God DO NOT waste your time here. Go elsewhere, i’m begging. On their site they stated the car i was looking at was in great condition no issues at all but upon arriving their i later found out the car had been in a accident…..not only that but if you see a car for the price you like HERE, you better add on at least 4-6 thousand with all the hidden fees they don’t tell you about not even over the phone. If hell was a dealer ship this place would be it. Again don’t waste your time here. They do not care about how they treat you their pure liars and they love to do it. Just look at all the 1 star reviews they’re getting.

HGREG is a TERRIBLE place to purchase a car. On top of their huge fees for everything. They also have a MANDATORY warranty which I have found completely useless. Also be informed that if you do purchase a car with hgreg and see something wrong with it afterwards HGREG will NOT help you. Also DO NOT call magnashield until after the two months required period bf you can use it. I found fading near the end of roof that I couldn't see when looking at the suv and was tricked into sending them photos, no mention of you have to wait 60 days until after the photos were sent so they could use them against me and say it is pre existing condition...so moral of the story is DO NOT get a car from HGREG.

Hgreg. com Houston texas
Somehow I was charged around $1700 for packages that I did not approve. I was checking and I have no idea how these guys added it to the package since I read the contract and I see it with my signature. I agreed to the package at $17500 and somehow the extra fees/insurance was added. Then the person in charge gave me all the paperwork in a binder which I had reviewed. 20 day later I am checking the package and found crazy stuff as a $1000 insurance to cover a max of $500. I am so upset and thinking paying a lawyer to return the vehicle. This type of businesses should be penalized. Any auditor will find these irregularities very easily

Liars liars liars they say they have your car drive an hour then sorry it was sold but we have another . Total scammers run away they try to sell you something they don’t have in stock and lie lie lie and very good at it

I felt compelled to share my recent car buying experience at HGreg to help others make an informed decision. The salesperson was pleasant and patient, assisting me thoroughly as I selected my vehicle. However, the financial side of the transaction raised some concerns that I believe potential customers should be aware of.

The initial price of the vehicle was $23,000, but with all the added fees and services, my total loan escalated to $35,000. Here’s a breakdown of the additional charges:

Pre-Delivery Fee: $1,299
Electronic Registration Fee: $899
Ally Gap Coverage: $1,200
Alpha Warranty Protection: $4,681
(I opted for this comprehensive bumper-to-bumper coverage, anticipating it might benefit resale value in the future.)
Anti-Theft Protection: $799
Elite Protection Plan: $1,495
(This was required by HGreg, not optional.)
Sales Tax: $1,600
County Tax: $50
Sales Tax on Ancillary Products: $488.25
Doc Stamp Taxes: $124.95

I am sharing this to keep potential buyers informed, as I suspect not everyone is charged uniformly. If anyone notices any discrepancies that could suggest legal recourse or a way to recover some costs, please let me know. I feel taken advantage of and will ensure my review remains visible to aid others.

Dishonest practices. My Daughter called to see if they had a vehicle in stock that was showing online. the person on the phone said yes, it is available. She called about 9am on a Tuesday. I called the dealership to verify the car is available at 530pm again we were told yes, it is available, I also asked about another vehicle that was similar in price point. We arrived at the dealership at 645pm on Tuesday. the sales guy told us the car we inquired about had been sold 2 days ago, so we asked about the other one again it was not available either. While the sales person went to look for the 2nd car I stepped outside and called the dealership, I asked about the 1st car again. the guy on the phone told me "yes it is available and on the lot". So i called him out on this at this point asking where would it be on the lot as i am here walking around to see it. he put me on hold and came back to the line to tell me it had just been sold.
The sales person picked out 2 totally different vehicles to show us which was about 5000 more than she was thinking. Then the guy tells us about a $995 package (paint sealant and cloth protector) on a used car, The guy also tells us about a $1695 package (most of which comes stsandard on a new car when you purchase it). I questioned him on the packages and how did they add them when it is done at the factory when it is built. He told us both packages are on every car and its on top of the prices listed online. So now we are at 7500 more than what she had planned.

the sales person did show us another vehicle which my daughter really liked, however this vehicle had a salvage title so it can not be financed.

Just be aware HGREG has very dishonest practices, they add to the price things that are from the factory nothing they add, they tell you yes it is there when its not,
Dont do business with HGREG

Anyone that has bought a car from h greg check the history of the vehicle. They buy cars in Canada and import them to the US and do not disclose that they were originally a Canadian car and there could be warranty issues as well as the value may be diminished from the value of the same american car. Considering a class action suit. Contact me if you also bought a canadian car from Hgreg without disclosure

Asked a employee outside a simple question and he gave me a really smart ass answer when I said that wasn't nice another employee justified his response so that was two employees not being very nice just wanted ro look at some cars on the lot while my buddy was buying a car they were so rude like they wanted to fight lmao ill never buy or recommend anyone to buy a car based on the wise Crack answer these 2 employees gave me buyer beware I could of been buying a car which I am in the market to do very disappointed in this company can see why they have do many bad reviews customer service right out the window over a simple question

I recently inquired about a vehicle located at hgreg.com, Orlando.. I asked if I could get the “out the door” price for the vehicle since it would be over a 2 hour drive from where I live. I was told yes and they would get back to me shortly. It didn’t go very well, after telling me they would give me the out the door price, I was ignored until I contacted them again. I asked if they had put together the price for me. They responded by saying “ It's in store only” “Let us know if you are in the area and can come in for a purchase order”. I responded by saying “If you weren't going to give me the out the door price you could have said so to begin with and not waisted me time” I waited for hours for them to respond and I did not appreciate hgreg.com/ Orlando wasting my time and how rude they were. I will never purchase a vehicle from hgreg.com.
P.S. They could care less, whether they get a 1 star review or not, which says a lot about their customer service.

son oubliger de voler les client pour vivre le gouvernement devrais fermer se dealer escros il vend de la sraps aller pas la s.v p H gregoire st eustache

I went to Hhgreg on Dec28 2024 in was treated badly. I was racially profiled by the finance guy. The sales guy was wonderful. But I discover that another customer wanted the same vehicle as me. He was Hispanic and so was the finance guy. I am a black woman for content purpose. The finance guy kept create an obstacles for me to purchase the Hyundai palisade. First he says my credit score was to low I said ok I understand, he said I need a co-sign got one, then he says oh this co signer doesn’t have enough weight I said ok. I found another one he didn’t want any information for the other co signer. he was surprised, So next thing he did was have the assistant manager come talk to me. So the assistant manager came over and said oh just in case we can’t get you approve let’s find another vehicle for you. I went along with just to see what I thought was going on was true. I can visibly see that the car salesman was upset about what they were doing to me. So he says when you came in you ask about a vw atlas. The assistant manager states I said yes but the vehicle isn it here , I change my mind so he pulls it up and it’s the same price as the Hyundai. Then he goes for the hailMary oh we can send someone to go get the atlas for you right now.So I put one and one together instantly. Before I can say anything my partner came over , told me heard the conversation with the other salesman and the customer stating that they are going to give him the vehicle I chooses don’t worry. They are making it difficult for me. So my boyfriend whisper in my ear telling me let’s just leave. As I am looking at the assistant mgr he realize he has royally f up on the switch up. He smiles and say give me a moment in walk away. So I tell them I am leaving I don’t say anything. As I walk to my vehicle I remember I forgot I left my bank statement paper with the finance guy so I go back in. Before I tell you what I saw with my on eyes I forgot to mention the fiancé guy says to me before I walk out out loud if you put 9500 down the vehicle is yours. Soon as he says that the customer who wanted the same vehicle eyes immediately began to get wide with worry. I politely said no I decline to have a good day. So back to the ending I walked in his office in 4k black n white is the customer information driver license in all in his desk for the same vehicle almost completed. Now I just walked out less than 2 minutes and I use to work at a car dealership and own one so I know how fast financing works. So the same day I went to north Miami Mitsubishi dealer . Surprised I was able to get the Hyundai palisade a new year vehicle low mileage same features by myself with a 3000 down deposit. So I kept getting text messages from Hhgreg assistant manager asking if I need a vehicle. So I told him that I was treated badly and I was going to be write a bad customer review. Now I’m receiving denial letters for car dealership near them that I never applied to. So now I have to contact the credit bureau . To Report fraud. So I can’t prove it but they have my information and I only gave. my information to two car dealership them and the one I bought my car from. So you can put it together, now my credit is taking a major hit.

Interested in a vehicle which they claim is 6K below market price, but when you add the 2399 in dealer fees plus title tag etc - 15k goes to 20k. They offer preapproval on website but only want you to come in to dealership - high pressure bait and switch tactic. They say only the manager can give price - but it has price advertised plus fees which is what they don't want you to be aware of until on lot. They state that they can't even get preapprovals due to security concerns - sounds kind of like they broke the law or got caught with unethical practices. I love when they say the buying process is complex and you need to be there so they can "guide you through" the process. Any other dealer will help you through the very simple process of buying a vehicle. Too too many red flags here to do business with them!!!

lowest advertised price but highest pre delivery $1299.00 - highest electronic fee 899 - highest lic fee 500 - mandatory junk warranty 1495.00

Thanks, HGREG!!!

5 Star review - because the buying process is better than most dealers, prices are very good, and the purchase was quick and efficient.

My Sales Associate, Lukens Marcelin, was brilliant and so was the finance person and the manager too.

To ensure that you have the correct expectations review the fees.

HGREG will add ~...
1) sales tax, title, license plate (expected)
2) pre-delivery charge $1299 (unexpected)
3) Elite protection plan $1495 (unexpected)

So, set your expectation. You will pay ~ $2,800 for item 2 and 3 to *any* car, truck, SUV, etc.

Overall, the dealership has a wide variety of vehicles and competitive pricing and sometimes you can save a lot of $$$ money.

I purchased a car that was off lease and less then 10,000 miles and was a year old and I am pleased with the HGREG and price.

Thanks, HGREG for excellent service and I will certainly consider the dealership on my next car purchase too!

Our rate is NO stars our experience with HGreg in Tampa was the worst experience we have ever come across we were interest in buying a BMW X1 that we saw on their site the price was $7500 we made an appointment to go and see it and the sales representative told us that we was holding the car for us for the next day! When we were 15 minutes away from the HGreg we called them to let them know that we were almost there and they told us that the car was sold of course, we were surprised to hear that they sold the car My Husband and I took the day off to go and see it. Then they transferred us to the manager, which he had a totally different story. He told us that they noticed that there was something wrong with the car so they brought it to an offsite garage to be fixed, and that he gave us his word that the car was ours and that as soon as it was ready, he would call us and let us know when to pick it up. So after a few calls, he told us that the car was gonna be ready by the end of the week we called him and we told him that we were gonna go pick up the car on Friday and of course he started making all sorts of excuses how the car was not there again and they didn’t know what was wrong with it Just jerking us around and being unethical about the whole situation then all of a sudden we see the car on their site at a higher price for $9998 when we called them to ask them what was that all about? He said that’s a mistake. Don’t worry about it. I will take it out of the site. The car is still getting fixed and don’t worry the car will be yours after jerking us around for three weeks my husband and I called the head office in Montreal. The manager there was very unprofessional very rude. We told him that we were gonna take action send them a lawyer’s letter by lying to us for three weeks. After numerous of texts and phone calls between the manager in Montreal and the manager in Tampa, we still had no answer to where the car was. We called them on December 6 in the morning, asking him again when Will the car be ready and again the manager from the Tampa H Greg told me that he does not know what is wrong with the car and he did not know when they were getting it back! Then all of a sudden we get a call the same day around 6:30 PM from Nick the manager in Tampa telling us that the car is back in the showroom, so that tells you how much of a liars they are and how much unethical they are to their customers, they lie to us about the car being in service because they made a mistake of pricing the car too low so they removed the car from their showroom and for three weeks they were lying to us constantly. Just to call us back and tell us that the car now is $10,000 and that we’re not going to be getting the car at the price that we had originally seen it on their site which was at $7500. so I just want everybody to know H Greg R liars manipulators they change their prices on their customers by lying to them! They are unethical and I would advise everyone who would even consider buying a car from them NOT TO DO SO!

BEWARE OUT OF STATERS BUYING AT THIS DEALERSHIP!!!!!
So my husband and I live in Maine and helping our son out in purchasing a safe, reliable car since he recently moved to Florida.
Do NOT buy from this dealership in ANY of its locations. We paid approximately $15,000 when all is said and done and the car is non- drivable!!! My son had his car a week and it stalled and engine light came on. When he went to dealers they REFUSED to even talk.

Now 2 weeks later the car is leaking oil so badly it is non-drivable (he has put on less than 100 miles!). At this point the engine has most likely seized and will need a new engine or be scrapped. If the dealership didn’t want to talk 3 weeks ago they sure as heck won’t now!!!
Very sneaky, unethical car dealership. And as an out of stater beware as Florida does not have a lemon law for used cars unlike Maine.
Sincerely,
Sheila from Maine! 😡

I purchased a Mercedes and was offered no discounts at all. Only at pick up did I discover there was only one set of keys. The pick up was a nightmare. As a cash buyer I was kept waiting almost 2 hours for a person to provide the papers for signature. I have purchased probably 20 + cars in my lifetime but never ever had such a nasty, arrogant, uncaring experience.

By far the WORST customer service I have EVER dealt with! I have been on the phone for the last two hours (placed on hold, transferred, left on hold again, hung up on and ignored)! I finally was able to get ahold of a lady by the name of Miki who was able to assist me to the best of her ability and put my mind at ease for the time being. She took the time to listen to me vent about the horrible customer service while also doing some research to find out how she could best help me. Thank you Miki for your assistance, I appreciate the fact that you took the time out to just give a crap about my issue.