Hi5tickets.com Opiniões 

102
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I placed an order on the 24th July 2026 Aryan said I will get my tickets by the end of the day. I have not received any booking confirmation of any sort and also I’ve tried calling the number again an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I really enjoy using hi5tickets, the booking process na very easy and smooth. From the moment I enter the site, everything clear and simple to follow, no confusion at all. I fit search flights, com... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Gotta say, the customer service at is spot on. Ran into a small issue while booking, but their support sorted it out straight away, really friendly lot and knew exactly what they were doing. Proper re... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've read lot of people comments but that is not true, i booked a flight and paid only 2 Instalments and paid the 3rd one after my travel was completed. Shiza warned me that if I don't pay the rem... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens

Escrito pela empresa

Hi5Tickts.com is a leading travel agency, serving the passengers at its best with very affordable pricing. Hi5Tickets.com is Your Trusted Partner in Travel.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

102 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as opiniões

(102)

52 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great customer service

I recently booked a flight using this agency, and I had a fantastic experience. From the beginning, my case was handled by Aryan, who was incredibly professional, patient, and helpful.

What made my experience so great was Aryan's exceptional customer service. He was very patient in answering all my questions, no matter how many I had, and he provided clear and thorough information throughout the booking process.

I was also given the option to pay for my ticket in installments, which was very helpful and convenient. This flexibility made the entire process much smoother and less stressful.

Overall, I am extremely satisfied with the service I received. Aryan's professionalism, patience, and helpfulness truly made this a positive experience. Weldone for surpassing my expectations.

23 de abril de 2025
Opinião espontânea
logótipo da Hi5tickets.com

Resposta da Hi5tickets.com

Dear Mr. Emmanuel,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Classificada 1 em 5 estrelas

Please avoid avoid avoid

Please avoid avoid avoid . Payment plan doesn't exist and when you try to sort things out they try and charge you triple the amount PLEASE SAVE YOURSELF. go on a different website.

11 de fevereiro de 2025
Opinião espontânea
logótipo da Hi5tickets.com

Resposta da Hi5tickets.com

Hi There,

Mr. Faisal Alam, bear in mind a strict legal action will be soon filed against you, as soon as you put fake reviews from multiple fake ID's, every evidence is being gathered. Remember, Defamation Act provides the equal rights to the businesses.

Be Careful,
Customer Care Team

Classificada 5 em 5 estrelas

I have been dealing with A Khan and the…

I have been dealing with A Khan and the experience has been brilliant. Had a voucher and used it. Ticket issued
.

11 de abril de 2025
Opinião espontânea
logótipo da Hi5tickets.com

Resposta da Hi5tickets.com

Dear Noah,

We are happy to serve you in your travel plan as we always strive to provide excellent services to our passengers. Our passengers are our true asset, would love to serve you in future.

Thanks
Customer Care Team

Classificada 1 em 5 estrelas

Please avoid if possible

Please avoid it at all cost, this company is a scam. They lure you into a deposit to hold you down with low ticket fare which are not real
We booked a ticket for £4203 and were asked to pay in 3 instalment, at second instalment we were told to accept a new return date or plus 2 weeks or pay additional £1917. This was after wasting our time for 12 days. when we asked for a refund, we were charged £400 for cancellation. Our travelling plan was destroyed by this horrible agency. Total time and money waster.
They still advertise the same cheap tickets on their site waiting for their next victim.
Save yourself from the nightmare.

18/04/2025
We are yet to get back our refund. They said 20 working days and now it's more than that. £1343 was paid as deposit.

@14;38. Call received from this company, the caller was threatening me with a law suit. He was yelling on the phone and ended the call abruptly.

09/04/2025
I send an email on the 1st of May to let this company to let them know that we are yet to get a refund from the £1343 the we deposited on the 6th of March.
They never replied and we are yet to get a refund. When I called this afternoon, the call handler was so rude and he ended the call.
This is the worse experience of my life.

30/06/2025
This company did not return our deposit of £1343.
Please avoid dealing with them based on my experience. Worse experience of my entire life. They are giving reasons to make it right for them not to offer any refund. Don't be a victim.

16 de março de 2025
Opinião espontânea
logótipo da Hi5tickets.com

Resposta da Hi5tickets.com

Dear Miss Mabel,

If an airline cancels the flight, they offer you the alternative, if passenger is not ready to opt-in for the alternative its a complete prerogative of the passenger either to cancel the booking or to comply. In your case; you opted-in not to comply first, and then you made another booking and repeated the cancellation.

We tried to facilitate and compensate you, but this is 9th false review inline from you. Yet, we are still refunding your amount excluding cancellation charges.

We would request you to please stop spreading falsifications. If you do not understand the ethics and core of airline bookings we must advise you to create a proper understanding. Try to understand there can be any unforeseen matter leading to flight cancellation.

Hopefully, we will never serve you again to secure ourselves and cure our precious time.

Regards,
Customer Care Team

Classificada 4 em 5 estrelas

Aryan helped me with my booking and he…

Aryan helped me with my booking and he was very helpful.

18 de fevereiro de 2025
Opinião espontânea
logótipo da Hi5tickets.com

Resposta da Hi5tickets.com

Dear Asghar,

We are delighted to hear from you, our utmost priority is to provide excellent customer services to our beloved passengers as we always strive to provide our best. Would love to hear from you for your future itineraries and would love to assist you.

Thanks.
Customer Care Team

Classificada 1 em 5 estrelas

Try to book tickets

Try to book tickets, just only got so many guestion and no tickets, they even ask why you going for two weeks not for the week. Have to call them and ask if i can buy, but on last conversation been told that price only for two seats not 4, thats fine, but then he is asking why I choose payment method where is offering on them website instead to not paying full amount. Just a time waste.

11 de fevereiro de 2025
Opinião espontânea
logótipo da Hi5tickets.com

Resposta da Hi5tickets.com

Good Afternoon Miss Agne,

A Good Travel Agent always enquires about the travel plans of a passenger to advise them about the best travel plan that suits the needs of a traveler, and that is only possible if the proper questions are being asked. I believe there must have been some misunderstandings as none of our trained sales executive have the courage to speak any of the passengers wrongfully.

As your travel date was too far, the agent tried to introduce you with a facility of "paying in 3 instalments" which creates an ease of paying for the travelers, I wonder why and how this was questionable.

Upon enquiry; our BDM Called you right after some time you posted this review, after a polite introduction, your tone was extremely offensive and then you straightway disconnected the call.

No business was conducted with you, no bookings or reservations were made and yet you left a bad comment, which make us wonder about the authenticity of this review.

We are still available to serve you in a way you prefer, and apologize for any inconvenience you felt.

Regards,
Customer Care Team.

Classificada 5 em 5 estrelas

Impossible price hotel deal

I wouldn't review if I hadn't get a cheaper hotel for my family. ;)

17 de janeiro de 2025
Opinião espontânea
logótipo da Hi5tickets.com

Resposta da Hi5tickets.com

Dear Hina M,

We are warmly Thankful for your review, we would love to serve you in future.

Thanks.

Classificada 5 em 5 estrelas

Just booked a trip with them

Just booked a trip with them. Amazing customer service and great deals. Very happy overall with the experience. Very professional and just overall a pleasant experience with the agency.

6 de janeiro de 2025
Opinião espontânea
logótipo da Hi5tickets.com

Resposta da Hi5tickets.com

Dear Omar,

We are delighted to hear from you, our utmost priority is to provide excellent customer services to our beloved passengers. Would love to hear from you for your future itineraries.

Thanks.

Classificada 5 em 5 estrelas

Highly trusted people and service.

They offers a seamless travel and ticketing experience, making booking flights, hotels, and events quick and hassle-free. Their intuitive platform and competitive pricing stand out in the crowded market. Customer support is prompt and helpful, ensuring smooth trip planning from start to finish. Highly recommended for stress-free travel arrangements.

7 de dezembro de 2023
Opinião espontânea

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