Andy and James, text us several times during the day to confirm our delivery was on its way and more accurate times as the day progressed and arrived on time. They delivered my extremely heavy and fu... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
What an exceptional, efficient and lovely company to deal with, your customer service is beyond perfect, Whoever runs/owns this business should be very proud of themselves and those who work for them.... Ver mais
Wilson and John delivered my garden furniture this afternoon. What a ray of sunshine these chaps are! Brightened up a grandmother's day. Excellent service.
Andy and James experiencer our first rain in two months and had to assemble our chairs and table in the back of the van. They were polite and helpful and although we had some issues with three of t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are a small logistics company based in Northampton. With over 20 years’ experience we are now looking for customers who require high quality logistics to support deliveries from a to b. Ensuring a high-quality experience and customer satisfaction is key to everything we do on a daily basis. Our services are different to other companies and our expert team ensure a simple, smooth process for every customer. We offer a logistics service from initial order to end user delivery. If you are looking for an experienced company to run your deliveries we have several options available to you. Full transparency on deliveries, customer satisfaction and costs from day one. Regular contact and updates from our team to ensure that you are satisfied with our services. Higher Jump Logistics delivery options # 2 Man delivery service # Hallway # Room of choice # Unpack # Assembly # Dispose of old furniture # Washing machine and fridge freezer disposal # Same day deliveries – from small van to Artics – price on application # 1-man delivery
Informações de contacto
Unit 5, Bozenham Mill Farm, Bozenham Mill Lane, Northampton, NN7 2JW., nn72jw, Northampton, Reino Unido
- 01604 312780
- customerservice@higherjump.co.uk
- higherjump.co.uk
4,9
Excelente
638 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dreadful
Dreadful. Arrived at 16.30 for the driver to realise he’d left our very expensive Ligne-Roset sofa at his previous drop 2 hrs ago despite the very large label clearly addressed to me. Returned at 19.30 and then refused to take away the packaging despite the very well known store having paid for that service. The guys had no idea what they were doing, were rude. The van was not liveried so it appears that Higher Jump had subcontracted the job out. It was a very scruffy white van. Worst delivery service ever.
22 de julho de 2026
Opinião espontânea
Delivery drivers today were great
Delivery drivers today were great, parcel delivered with a smile and packaging all taken away! Brilliant
24 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hi Kate,
Thank you so much for the lovely 5-star review! 🚚😊
We're thrilled to hear that our delivery drivers brought a smile to your day and made things hassle-free by taking all the packaging away with them! Delivering great, friendly service and leaving your space clear is always what we strive for.
Thank you for choosing Higher Jump Logistics, and we hope to deliver for you again soon!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Andy and James BEST delivery team!!!
Andy and James were absolutely fantastic. They kept us updated several times before arriving, so we knew exactly when to expect them, and they arrived right on time.
They were both incredibly polite, friendly and professional, and even helped us carry our delivery inside as it was very heavy. Nothing seemed like too much trouble for them.
We've just moved into a new house and have dealt with lots of different delivery companies recently, and these two were by far the best delivery team we've come across. They made the whole process completely seamless and stress-free.
It was a pleasure to meet them—they're both genuinely lovely people and are an absolute credit to the company. I hope they receive the recognition they deserve. Highly recommended!
23 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hi Valentina,
Congratulations on your new home, and thank you so much for taking the time to share such a glowing 5-star review! 🚚🏡
Moving house can be exhausting, so hearing that Andy and James stood out as the absolute best delivery team you’ve dealt with means the world to us! They take so much pride in being punctual, communicative, and helpful—especially when it comes to heavy lifting into your new space. We will make sure they receive the special recognition they deserve for going above and beyond.
Thank you for the high recommendation, and we wish you all the best settling into your new home!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Top delivery from Andy and James
Top delivery from Andy and James! Couldn't do enough! First class guys! Excellent service! 👍🏻
23 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hi John,
Thank you so much for the fantastic review and the thumbs up! 🚚👍
Andy and James really are a first-class team, and we’re thrilled to hear they went above and beyond for you! Going that extra mile to make sure our customers are completely taken care of is what we strive for every day.
We’ll be sure to pass along your great feedback to the guys. Thanks for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Very quick and polite service.
23 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hi Bee,
Thank you so much for taking the time to leave a review! 🚚⚡
We're delighted to hear that you experienced very quick and polite service! Delivering efficiently while providing friendly, respectful service is always our top priority.
Thank you for choosing Higher Jump Logistics, and we look forward to helping you again in the future!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Amazing service
Amazing service! Andy and James were so friendly, helpful and professional. My order arrived on time with updates of travel time throughout the journey. The both done an incredible job! Delighted with my new sofa.
22 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hello Diane,
Thank you so much for the fantastic 5-star review! 🚚🛋️
We’re absolutely thrilled to hear how pleased you are with your new sofa. Andy and James will be over the moon to read your shoutout—they take immense pride in being friendly, punctual, and keeping our customers updated every step of the way.
Enjoy your new sofa, and thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
John and Willian were very friendly and…
John and Willian were very friendly and really helpful, they unboxed my mirror for me! Highly recommend
22 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hi Issy,
Thank you so much for the great 5-star review! 🚚🪞
We're thrilled to hear that John and Willian were so friendly and helpful, and that they unboxed your new mirror for you! Taking those extra steps to make sure your items arrive safely and are ready to enjoy is what our team is all about.
Thank you for the recommendation and for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Excellent customer service...great…
Excellent customer service...great help...including placing the large mirror to it's place to be hung...
22 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hello Kevin,
Thank you so much for taking the time to share your review! 🪞✨
Moving large items like mirrors can definitely be tricky, so we’re delighted to hear that our team went the extra mile to get it safely placed exactly where you needed it. Delivering great customer service and going above and beyond for our customers is always our top priority.
Thank you for choosing Higher Jump Logistics, and enjoy your beautifully placed mirror!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Very helpful delivering to the site
Very helpful delivering to the site. and aware of the product design
22 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hello Keith,
Thank you so much for the 5-star review! 🚚📦
We’re glad to hear our team was so helpful on site. Taking the time to understand the specific product design and handling requirements is something we take great pride in to ensure every delivery goes smoothly and safely.
We appreciate your business and look forward to working with you again in the future!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Great service
Great service. Great attitude. Highly recommended. (Andy & James)
21 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hello Alistair,
Thank you so much for the fantastic review and recommendation! ⭐
We’re so glad to hear you had such a positive experience with us. Andy and James will be thrilled to get another well-deserved shoutout for their great attitude and top-notch service—they really are a stellar team!
We truly appreciate your support and look forward to helping you again next time.
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Thank you Andy and James delivered and…
Thank you Andy and James delivered and inspected my mirror,took the mirror to my room of choice ,amazing customer service both men are friendly and polite , kept me updated of time of delivery very happy .
21 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hi Michelle,
Thank you so much for taking the time to share your review! 🚚🪞
We're thrilled to hear that Andy and James made such a great impression! Keeping you updated on arrival times, carrying your mirror to your room of choice, and carefully inspecting it are all part of the top-quality service we aim to deliver. They'll be so happy to know how pleased you are.
Thank you for choosing Higher Jump Logistics, and enjoy your new mirror!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
First class service from Andy and…
First class service from Andy and James. Regular updates when enroute and couldn’t have been more helpful when delivering, carried the sofa to my room of choice even though it was up stairs. And all with a cheery smile. Absolutely brilliant, highly recommend these guys.
21 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hi Aly,
Wow, thank you for such an incredible review! 🚚🛋️
Staircases are no small feat, so we're thrilled to hear that Andy and James managed the heavy lifting to your room of choice with a smile! Keeping you updated along the route and making delivery day as easy as possible is what we strive for, and hearing how pleased you are means the world to us.
Andy and James will be so happy to hear your feedback. Thanks for the high recommendation, and enjoy your new sofa!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Delivery men John and Wilson polite and…
Delivery men John and Wilson polite and friendly and brought my large delivery box directly in to the garden.
21 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hi Josephine,
Thank you so much for taking the time to leave us a 5-star review! 🚚🌸
We're delighted to hear that John and Wilson provided such friendly service and were able to bring your large delivery right into the garden for you. Going above and beyond to make deliveries easy for our customers is always our goal.
We truly appreciate your support!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Andy and James took my beliani to the…
Andy and James took my beliani to the room of my choice. They were very well presented and polite. Great service thank you.
21 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hi Arthur,
Thank you so much for the fantastic 5-star review! 🚚📦
We're delighted to hear that Andy and James provided such great service, taking your Beliani piece straight to your room of choice with a polite and professional attitude. Presenting themselves well and making the delivery seamless for you is always top priority for our team.
We'll be sure to pass along your kind words to Andy and James. Thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
The delivery arrived on time and they…
The delivery arrived on time and they were extremely polite and friendly. They put the delivery exactly where we wanted.
Would highly recommend 👍
Kate & Richard
18 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hi Richard,
Thank you so much for the fantastic review and recommendation! 🚚👍
Arriving on time, being friendly, and placing your delivery right where you want it is exactly the hassle-free experience we aim to provide every single time.
We truly appreciate your feedback and for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Great delivery experience
John and Wilson were very friendly and provided an excellent delivery service. We got a call about 45 mins before delivery to give us an ETA and they were bang on time. We had paid for kerbside delivery but they kindly put it into our garage, which was much appreciated as my husband was away and I was on my own. Wilson even offered to assemble it but as it was raining (and to give my husband something to do!) I declined. I can’t review the table and chairs yet but am excited to get them out of the packaging when the sun decides to reappear.
18 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hi Julia,
Thank you so much for taking the time to leave such a wonderful 5-star review! 🚚🌧️
We're thrilled to hear that John and Wilson provided such a great delivery experience! Going above and beyond to place your delivery safely in the garage—especially in the rain—is exactly the kind of thoughtful service we strive for. (And we love that you left the assembly to give your husband a project!)
We'll be sure to pass your kind words along to John and Wilson. We hope the sun reappears soon so you can enjoy your new patio table and chairs!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Great service
Great service! Called 15 minutes before delivery.
Polite, checked my mirror wasn’t broken before leaving.
Thank you so much ☺️
18 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hi Louise,
Thank you so much for the lovely 5-star review! 🚚🪞
We're delighted to hear that you had a great experience! Calling ahead and carefully checking fragile items like mirrors to ensure they arrive in perfect condition are top priorities for us.
We truly appreciate your kind words and for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Andy and James were very polite and…
Andy and James were very polite and helpful while delivering my beliani
1st class service
17 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hi Martin,
Thank you so much for taking the time to share your review! 🚚📦
We're thrilled to hear that Andy and James provided you with 1st class service! Being polite, helpful, and taking care with your Beliani delivery is exactly what they aim for every day.
We'll be sure to pass along your great feedback to Andy and James. Thanks for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Great service
John and Wilson notified us of their arrival and arrived on time. Very polite and helpful (checked goods weren’t damaged). Great service.
17 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hi Graham,
Thank you so much for taking the time to leave a 5-star review! 🚚📦
We're delighted to hear that John and Wilson provided great service! Giving clear notifications, arriving right on time, and double-checking your items to ensure they arrived damage-free are all key parts of the smooth, polite experience we aim to deliver every time.
We'll be sure to pass your kind words along to John and Wilson. Thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Very professional
Very professional, great service and communication
16 de julho de 2026
Opinião espontânea
Resposta da Higher Jump Logistics
Hi Scott,
Thank you so much for the fantastic 5-star review! 🚚💬
We're delighted to hear that you had a great experience with our team! Keeping clear communication and delivering professional, reliable service every step of the way is always our top priority.
Thank you for choosing Higher Jump Logistics, and we hope to deliver for you again in the future!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.