The quality of the paintings was quite good, and I did have one painting I asked for additional work to be done one, which was handled nicely. My 4 star rating is due to the lack of clarity around... Ver mais
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Leia as opiniões dos outros
Good communication with Hila Creations for a custom piece l ordered. Very pleased with the painting which is getting framed now. Came with artist authentication papers and looks very professional.... Ver mais
Dopo alcune incomprensioni sul pagamento della tassa di sdoganamento di euro 26,00 che ho pagato al corriere, Hila creations mi ha prontamente rimborsato la cifra nel giro di qualche giorno. Esperienz... Ver mais
“My experience with Hila Art was disappointing. I purchased The Peacock, yet I received a different artwork that did not reflect the value of what I had paid for. I attempted to contact the company fo... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are an art collective with our HQ in Essen, Germany. And we represent a lot of artists all over the world. As an Art Brand we dedicate a lot of time learning the effect of colors, textures, patterns and how we can use it on our canvases to spark positive emotions and calmness. All our paintings are made of high quality cotton canvas using oil and acrylic paint.
Informações de contacto
Holanda
- hilacreations.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 4% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Paintings good, tracking needs improvement.
The quality of the paintings was quite good, and I did have one painting I asked for additional work to be done one, which was handled nicely.
My 4 star rating is due to the lack of clarity around the fulfillment of my 5 paintings. Hila would be wise to move to an online system that doesn't require speaking to client service people. The information I received from them was sometimes incomplete, sometimes wrong "we don't ship all of your paintings together" and it was difficult to get information on where they were at in the process. Then, an email showed up, I believe from the shipper, saying my entire order would arrive in a few days.
Company should specify that the art…
Company should specify that the art work does not come framed.
The painting Open Up is a true work of…
The painting Open Up is a true work of art. Thank you.
Good communication with Hila Creations…
Good communication with Hila Creations for a custom piece l ordered.
Very pleased with the painting which is getting framed now.
Came with artist authentication papers and looks very professional. Can’t wait to see the finished product.
There are extra import fees for delivery to Canada to be aware of.
Satisfying art
I’ve purchased a couple of pieces in the past and like the process. The sense of involvement is satisfying.
“My experience with Hila Art was…
“My experience with Hila Art was disappointing. I purchased The Peacock, yet I received a different artwork that did not reflect the value of what I had paid for. I attempted to contact the company for several days, but no one answered the phone. I was forced to file a complaint through PayPal, and the company requested that I pay $200 dollars to return the painting they had mistakenly sent me. After several months of trying to resolve the issue, they finally sent the correct artwork.”
I was dismayed when my painting arrived…
I was dismayed when my painting arrived unframed. When I emailed that I would like to return it, it took 3 days and the threat of a lawsuit before I was finally given a return address (in Germany!). I WOULD NEVER USE THIS COMPANY AGAIN AND WILL BE REPORTING IT TO THE BETTER BUSINESS BUREAU.
Que consideraron mi opinión para…
Que consideraron mi opinión para asegurarse de ue el cuadro me gustará. Que son piezas hechas por los propios artistas y que estan a buen precio.
Just moved into a large house with lots…
Just moved into a large house with lots of walls so I needed paintings. It was easy to order and delivery was easy. Love the paintings.
Nice experience
Looks just as displayed on the net.
Glad to have it on the wall
You can trust Hilacreations.
Framing cost more than pantaining
Amazing customer service and beautiful…
Amazing customer service and beautiful artwork.
I had an issue on my first order and the problem was solved instantly and at no extra cost.
I’ve purchased artwork from Hilla twice and love the quality.
My painting is absolutely stunning
My painting is absolutely stunning! Just remember it does not come framed. But packed well and profiling with the Certificate of Authenticity.
Beautiful painting and great company to…
Beautiful painting and great company to deal with
Verey disapointed
Verey disapointed. was so looking forward to receving the paintings. What I get is something that looks like paint haphazedly splaterd over a template to look like a painting.
Do you want them back ?. Or do I throw them in the bin. I don't feel like spending any more money on them. It's making me think twice ordering on line.

Resposta da Hila Creations
Great experience all the way round. I did not realize the canvas art did not come framed. Once I understood that, the DIY frame kit I purchased was super easy to put together and frame.
Great experience all the way round.
Hila artists are awesome
Hila artists are awesome! Their work immpecable, I made a comment of my piece before it was shipped and the artist arranged it just how I wanted it to be. AMAZING! Keep it going like that!
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