The quality of the paintings was quite good, and I did have one painting I asked for additional work to be done one, which was handled nicely. My 4 star rating is due to the lack of clarity around... Ver mais
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Leia as opiniões dos outros
Good communication with Hila Creations for a custom piece l ordered. Very pleased with the painting which is getting framed now. Came with artist authentication papers and looks very professional.... Ver mais
Dopo alcune incomprensioni sul pagamento della tassa di sdoganamento di euro 26,00 che ho pagato al corriere, Hila creations mi ha prontamente rimborsato la cifra nel giro di qualche giorno. Esperienz... Ver mais
“My experience with Hila Art was disappointing. I purchased The Peacock, yet I received a different artwork that did not reflect the value of what I had paid for. I attempted to contact the company fo... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are an art collective with our HQ in Essen, Germany. And we represent a lot of artists all over the world. As an Art Brand we dedicate a lot of time learning the effect of colors, textures, patterns and how we can use it on our canvases to spark positive emotions and calmness. All our paintings are made of high quality cotton canvas using oil and acrylic paint.
Informações de contacto
Holanda
- hilacreations.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 4% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Loved the art piece
Loved the art piece, but would change the framing choices to more reflect the artwork !
Great customer service
Great customer service. Excellent product. Highly recommend.
I love the customer service that you…
I love the customer service that you provide and great quality of work!!!
Very good service
Loved the painting
Loved the painting! The colors, the style, the brush strokes! Was disappointed that it didn’t come framed.
The order hasn't arrived
The order hasn't arrived, it has been many weeks, and your updates have not been frequent enough. We still wonder if you are an actual company or have simply taken our money.
Beautiful paintings
Finally the two paintings are framed and ready to put up. Both paintings look very beautiful and have been very well painted.
The whole process of interacting with the artist, giving feedback and getting updated pictures in a few days is very important and appreciated.
Loved it I was kept upto date with all…
Loved it I was kept upto date with all the steps, was able to ask for modifications excellent excellent service
It is amazing having something created…
It is amazing having something created just for you. We had some comments after the creation was finished and all of the adaptations we asked for were added. We are already planning our next art!
I love the picture which I received
I love the picture which I received, even during the delivery process when I met some obstacles customers support was very helpful
Excellent Communication
Excellent communication. Painting lived up to expectations. Would definitely buy from them again.
Thank you.
Jim & Micki
Customer service was responsive but the…
Customer service was responsive but the colors were almost neon…looked a lot brighter when received vs the photos shared.
I have no updated news about my order…
I have no updated news about my order ed the expected delivery time
The frame sent to me was too large
The frame sent to me was too large. The painting didn’t stretch around it San shadowed a white border from the front. I contacted the company they were not helpful. Very disappointing experience. I would not buy from them again.
This is supposed to reflect a rainbow
This is supposed to reflect a rainbow. However, there is nearly no green at all. And, whenever I've seen a rainbow that was of this style, it always went: red, orange, yellow, green, blue, violet. This one is in the reverse. The artist signed it, or I would just hang it upside down. VERY unhappy overall!
Good company!
I am updating my review of Hila Creation. I was not happy with the painting that I purchased. They worked hard to get me a painting I was happy with, and they are working with me on returning and replacing it.
Loved the ecperience
Great communication and artist was quick to respond to our request for a couple of tweaks! Very pleased with finished piece.
High Quality and Superior Communication
The communication between Hila Creations and the customer was excellent. I always knew the status of my painting and was provided with several pictures of the art before acceptance. Hila Creations stands by their statement of 100% guarantee that the customer will be happy or a replacement will be provided. That happened to me and this is very good customer service.
Wait Times Longer than Advertised
Purchasing process states the order will ship within 10 days. I was closer to a full month before my art was created and I was asked to approve.
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