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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Wie das Futter ist werden wir noch sehen, aber die Lieferung dauert!!! Wir haben bestellt vor 12 Uhr, auf deren seite wird angegeben „Bestellung vor 12 Uhr Lieferung innherhalb von 2 Tagen. D... Ver mais

Classificada 5 em 5 estrelas

The wait was well worth it. After our Walnut console cover arrived, I watched the video on how to install it and all went well. It is important to line up one edge carefully and slowly lay it into pla... Ver mais

Classificada 1 em 5 estrelas

I've been waiting months for my order. When I asked, they apologized with production problems and offered me (as with other customers) a 10% refund. No response to my inquiries for weeks now. My req... Ver mais

Classificada 5 em 5 estrelas

I am very pleased with the finish product provided to me by Hills. The Ebony center console and dash inserts changed the overall appearance of my model Y so much that it looks and feels like a brand... Ver mais

Informações sobre a empresa

  1. Loja de acessórios e equipamento para carros

Escrito pela empresa

Built with reverence for Tesla’s minimalist aesthetic and designed to enhance the Tesla experience, Hills ultra-unique style accessories add a touch of personal expression, to make the Tesla interior entirely unique.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

172 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Exceptional Quality and Service

I purchased the carbon dash piece, center console pieces and a screen protector for my Tesla Model 3. The quality of all three pieces is nothing short of exceptional. Their customer service went above and beyond as well. I highly recommend buying from them. You won’t regret it!

10 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

This company is a true mess, would never recommend them

They take about a year to have the parts manufactured and delivered even though they only offer a handful of options and products. When i finally received it, they didn’t fit and their return policy is not friendly or easy. Among them, you are required to send them images of the product before they will release the shipping labels to then loose the items in their warehouse after delivered. They finally found the items but would only return 50% of the items less the delivery fee since they found the items damaged even though they were not when I send them.

5 de dezembro de 2022
logótipo da Hills

Resposta da Hills

We're sorry to hear about your negative experience with Hills. We take all feedback seriously, and we apologize for any delay in manufacturing and delivering your parts, as well as any difficulties you may have encountered with our return policy.

We understand how frustrating it can be when a product doesn't fit as expected, and we would like to work with you to resolve this issue, as mentioned in our previous email communications. While we do require images of the product before issuing a return label, we apologize if this process caused any inconvenience for you. We will be sure to review our return policy to see if there are any areas where we can improve.

Regarding the damage to the items you returned, we take great care in inspecting all items we receive to ensure they are in the condition we expect. If you believe that the items were not damaged when you sent them, please let us know and we will investigate the matter further.

Once again, we apologize for any frustration or inconvenience you may have experienced, and we would be happy to work with you to find a resolution. Please don't hesitate to reach out to us directly to discuss this matter further.

Classificada 5 em 5 estrelas

I purchased the Matt carbon fibre…

I purchased the Matt carbon fibre dashboard and door panels for my Tesla Model Y. They were delivered quickly (I’m in the UK) and were quick and easy to install in my car. They are a perfect fit and beautifully made, I’m absolutely delighted with them and would highly recommend Hills.

8 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful wood accents

The install was very easy, the woods is beautiful and once I figured out to use rubbing alcohol on harder to place pieces (console), install of those pieces was a snap.

1 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Took months to get, poor quality, poor instructions

Took many months to receive the product. Then it arrived warped. Install instructions were terrible, and the install process was awful. Since the product is so thin and flimsy it cracked when trying to reposition it. Don’t waste your money. I just ordered from RPM to replace this crappy version from Hillsmade.

31 de julho de 2022
logótipo da Hills

Resposta da Hills

We're sorry to hear about your negative experience with our product. We take pride in the quality of our products and strive to deliver them in a timely manner. We apologize for any delay in shipping your product and for any issues with the quality of the product you received.

We would appreciate more specific feedback regarding the installation instructions and process, as we are always looking for ways to improve our products and customer experience.

In the meantime, please know that we offer a satisfaction guarantee and we would be happy to work with you to resolve any issues you may have encountered. Please don't hesitate to reach out to us directly at support@hillsmade.com so that we can make this right.

Classificada 5 em 5 estrelas

Excellent Product Looks Great

Received it but thought it was scratched. Emailed support and few hours later had a solution, wasn't scratched magic eraser did the trick. 10 minutes to install and looks great! Highly recommended!

8 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Luxury add on.

Personally, I love the way it looks & feels. It literally just gives my Tesla Model Y a more luxurious look. If only I was able to show you guys a photo, I definitely would.

Recommend it 100% hands down.

5 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Looks beautiful!

Looks beautiful!! Super easy install!! Did in less than 10 mins!!! Hope it hold up just as good as it looks and the install!! Highly recommend!!

13 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Product never delivered, nor refunded

My wife and I ordered the maple door panels, dashboard and center console in June 2022 for our Model Y. After a months of no information given regarding the delivery date, we reached out via mail. The dealer asked us to be patient and announced a delivery date that was due in late August. When the time had come, we were told that due to further delays in shipment of the products the delivery could be expected at the end of october. A few weeks later further delays were announced and as we cancelled the order after five months of waiting and demanded a total refund, we were offered a discount of 20%. Despite a repeated statement of cancellation, some of the ordered pieces were delivered in late November, others were further postponed (= new delivery date expected 6 months after the order was placed and paid). We send the incomplete delivery back to Hills. Today were are still waiting for the refund.

In a nutshell:
Not a trustworthy company, unable to deliver the advertised product bundle and so far unwilling to refund the cancelled order.
Our advice: keep on searching somewhere else!

16 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Refined Luxury

Hillsmade has crafted a first class product. The Ebony finish Tesla Model 3 center console kit fit perfectly, and gives my car a much more refined look, than the factory piano black plastic.

12 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service. Above and beyond.

Excellent customer service. Above and beyond. The company sent me the wrong dash color by mistake, so i opted to return it. They paid for the (very expensive) return shipping. When I sent it back in the original packaging, it was damaged in shipment.

When they received the dash, it had cracked completely in half and was unusable. Regardless, they shipped me a new dash in the correct color (at their expense) and they even paid for the expensive shipping again.

Takeaway: This company went above and beyond to correct the mistake and satisfy their customer, at their own expense. And they really did pay a lot to make it right. 10/10 would recommend.

The dash is extremely high quality, and looks like it just belongs with the car. Makes the car look super custom.

10 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Center Console Tesla Model 3

Center Console Tesla Model 3
Very professional staff, due to shortage shipment and me moving from NJ to UT my item took a minute, however the staff was awesome with my order and delivered to my new address without any issues. Thank you Team!!

2 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I wood so should you

I wood highly recommend this accessory piece for the 2022 model 3 Tesla. The installation available on was spot on in helping make the fitting cosmetically pleasing. The purchase was also quickly received. It’s a welcome addition to my car. You wood be amiss not buying this product

2 de setembro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Center console looks awesome

Center console looks awesome
The product took a long time to ship and deliver. Wish they had a better way of notifying of shipping delays. Looks great and really finishes the look of the interior.

2 de setembro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

wooden center console Model 3 pre-fl

I bought the wooden center console cover for my pre-facelift Model 3. The quality of this product was really good in my opinion. I had 3x wrapped the glossy black console with a wood imitation foil. But now I got real wood and that is a good feeling and look in this car. It took a bit long time to receive but in the end…I’m happy.✌️🙂

4 de agosto de 2022
Opinião espontânea

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