Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Wie das Futter ist werden wir noch sehen, aber die Lieferung dauert!!! Wir haben bestellt vor 12 Uhr, auf deren seite wird angegeben „Bestellung vor 12 Uhr Lieferung innherhalb von 2 Tagen. D... Ver mais

Classificada 5 em 5 estrelas

The wait was well worth it. After our Walnut console cover arrived, I watched the video on how to install it and all went well. It is important to line up one edge carefully and slowly lay it into pla... Ver mais

Classificada 1 em 5 estrelas

I've been waiting months for my order. When I asked, they apologized with production problems and offered me (as with other customers) a 10% refund. No response to my inquiries for weeks now. My req... Ver mais

Classificada 5 em 5 estrelas

I am very pleased with the finish product provided to me by Hills. The Ebony center console and dash inserts changed the overall appearance of my model Y so much that it looks and feels like a brand... Ver mais

Informações sobre a empresa

  1. Loja de acessórios e equipamento para carros

Escrito pela empresa

Built with reverence for Tesla’s minimalist aesthetic and designed to enhance the Tesla experience, Hills ultra-unique style accessories add a touch of personal expression, to make the Tesla interior entirely unique.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

172 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Product looks and feels great

Product looks and feels great! Really makes the interior pop! I have the white seats so the black/ebony wood/ white seat combo is a great contrast of color and texture. Easy install.

4 de agosto de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Not colour correct

I want to make this clear that I got the walnut centre console kit and it does not exactly match. I am aware this can be due to various factors but the website should be changed confirm it's a close match to OEM as the likelihood is it won't match. Good product either way.

9 de agosto de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Gen1 M3 center console

Gen1 M3 center console, ebony. Beautiful, but significant sandpapering and fully trimming about 5mm off of one side were required to get everything in place and opening / closing smoothly.

Highly recommend a minwax stain pen!!!

4 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I got the carbon dashboard

I got the carbon dashboard, plus the 2 for the doors as well, sadly the dashboard one was damaged in the post and I'm waiting for the replacement one to come, which was no hassle getting the replacement from Hills, but I have stuck the damaged one in there but not stuck it down, but that even looks amazing. Just don't know what TESLA are doing with the wood effect. But the Hills Carbon fibre is the way forward, no questions asked. I rate them 10/10. I cant wait till I get the replacement one.

3 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Tesla Model 3 Gloss Carbon Fiber inserts

I purchased the gloss carbon fiber inserts for my Tesla Model 3 dash board and center console and am very happy with the quality and fit of the pieces. Makes the car much more elegant and since it is the performance model also more sporty. I highly recommended these products.

18 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

ORDER #HLS5513 not fulfilled

ORDER #HLS5513 not fulfilled. They blame Fedex, Fedex blame them. No one take responsibility.

I saved 25% of every paycheck for 2 months in order to buy their product.

Not a way to do business, DO NOT BUY FROM THEM

15 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great looking carbon fiber dash

Products I purchased included carbon fiber dash piece and the center console pieces. Products are excellent, fit well and were eay to install. Shopping online and ordering was simple. Shipment comes out of Switzerland. With me being in the US, took time to get here. Not bad and worth it in the end. These bits are a huge enhancement to my Model 3 Performance.

12 de julho de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Hard to reach a person, but finally resolved

I placed a large order in early June and have had several emails back and forth with customer support asking for a tracking number. I get a polite response days later, but still won't give me a tracking number. They seem to have gone silent recently. I would like to just get the items I paid for and a tracking number. Update* Finally got through on 7/7 and recieved tracking.

4 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Superb Customer Service and product quality.

I ordered Matte carbon fibre products for my Model Y to replace the original wooden dash and door trims as well as the centre console. On delivery one item was slightly damaged by FedEx and a replacement was immediately offered and sent out to me. The quality of all items is first class and in fact I haven’t even used the backing tape to fix the dash trim yet. It is a perfect fit over the top of the wood and the two ends grip it very securely in place. The Hills products look so much more modern and stylish than the original Tesla finish and I’m more than satisfied with the result. I've seen other Tesla owners using poor quality imitation high gloss carbon fibre which just looks cheap whereas the Hills product uses real material. Hills have been great to deal with and I cannot fault their customer service or the quality of the products. Highly recommended!

30 de junho de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

5 stars customer service

Even though their products have a long way to go their customer service is on point. The cover I have received doesn't fit perfectly and the upper and lower part is lifted up. They first suggested me a replacement but then, after some back and forward, they offered me a refund (shipment cost and custom duties excluded). So far I like the finish but not the fit considering it's such a high end product. For a lower price I would have been willing to accept some compromises. Customer service 5 stars

29 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

The worst kind of Tesla accessory

The worst kind of Tesla accessory. The dashboard is so hard to install compared to the 1st generation console. I've ordered twice this accessory and it takes me over 30mins to install the front console. And everytime the accessory just breaks into pieces. Waste of money!

7 de abril de 2023
Opinião espontânea
logótipo da Hills

Resposta da Hills

We appreciate your feedback regarding the installation experience of our Tesla accessory. We apologize if you encountered difficulties during the installation process.

While we strive to provide accessories that are user-friendly and easy to install, installation experiences can vary depending on individual skill levels and techniques. We provide installation instructions and guidelines to assist customers, but we understand that challenges may arise.

It's important to note that we cannot be held responsible for issues that arise during the installation process, as it falls within the realm of user responsibility. However, we value your feedback and will take it into consideration to improve our product and instructions moving forward.

If you would like further assistance or have any other concerns, please feel free to contact our customer support team. We appreciate your understanding and thank you for bringing this matter to our attention.

Classificada 5 em 5 estrelas

Tesla Y - wood trim (ebony finish)

Top quality product. Elegant look!
Really impressed with how well everything was packaged. Three different packages, and the dashboard trim was very well packed.
Helpful customer service when I had questions.

24 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Bought their walnut center console to…

Bought their walnut center console to match the other dash. Not a match. Not even close. Customer service has been horrible, they won’t do anything. Only suggested I buy a full new dash cover and door inserts to match THEIR center console when in fact they stated their center console WAS INDEED supposed to match OEM.
Don’t recommend. Buyer beware.

20 de março de 2023
Opinião espontânea
logótipo da Hills

Resposta da Hills

We appreciate your feedback regarding the walnut center console you purchased to match your existing dash. We understand your frustration with the lack of a perfect match and the challenges you encountered when dealing with our customer service.

It's important to note that we use real wood for our center consoles, and Tesla produces cars in different factories with various wood suppliers. As a result, the wood used in each Tesla itself can differ, making it quite challenging to achieve an exact match. Nevertheless, we assure you that we are continually striving to improve and enhance our products to better align with Tesla's dashboard.

We value your feedback and understand the frustration of not achieving the desired match. We apologize for any inconvenience caused and appreciate your understanding of the complexities involved. If you have any further concerns or require assistance, please feel free to contact our customer support team. We're here to help.

Classificada 1 em 5 estrelas

Poor product & even poorer customer service

I don't normally leave reviews but I'm so disappointed with this company that I feel compelled to do so.
I purchased the carbon dashboard and door panels for my Model 3 but the door panels simply didn't fit leaving a noticeable gap which basically meant you could see the white below the carbon and not the look I, or I guess anyone else, would want. I tried to contact Hillsmade but have not had a reply to either of my emails nor have I had a response to their online chat. I can't find their phone number so I'm left waiting to hear from them. I didn't even get an automated acknowledgement of my emails to their support desk. If you're thinking of buying just be really cautious.

15 de março de 2023
Opinião espontânea
logótipo da Hills

Resposta da Hills

We're sorry to hear about your negative experience with our company. We take all feedback seriously, and we apologize for any difficulties you may have encountered with our product and customer service.

We understand how frustrating it can be when a product doesn't fit as expected, and we apologize for any inconvenience this may have caused you. We would like to work with you to find a resolution, so please don't hesitate to reach out to us directly so that we can assist you.

Regarding our customer service, we apologize if there was any delay in our response to your emails or chat messages. We strive to provide excellent customer service by replying to most messages within 24 hours and will review our processes to see if there are any areas where we can improve.

Once again, we apologize for any frustration or inconvenience you may have experienced, and we would be happy to work with you to find a resolution. Please don't hesitate to contact us directly so that we can assist you.

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