Hills of Woodford Toyota Opiniões 

2745
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been with Mark Graham from Toyota for well over a decade and the service I received has been nothing but exemplary. Every car I have bought from Toyota has been through Mark and he's been amazi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I entered the building and was greeted by the receptionist and she was so helpful and efficient. Then I was greeted by Sam (My Human Manual Book 😁). He is a diamond very efficient and patient g... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was greeted by a welcoming smile from Claire who attended to my booking. I had updates on the progress of my vehicle and a telephone call when the sensors were fitted. Everything straight forward an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Routine service and MoT of our 22 years old Yaris. A difficult one, because we suspected that the car was approaching the end of its useful life. As always at Hills, our customer experience was 5 Star... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário Toyota

Sobre Hills of Woodford Toyota

Escrito pela empresa

Established in 1905, Hills Motor Group is comprised of two dealerships across the South East covering London & Essex. This family run company first started in its Woodford Green, Essex location where the head office is currently based, growing to one of the largest Toyota dealerships in the UK. Throughout the years, Hills Motor Group continued to build, adding Lexus Woodford also based in Woodford Green, Essex. Today, Hills Motor Group still prides itself on being a family run business offering customers first-class service whether it’s through our sales, after-sales or rental teams. Our customer service continues to be second to none and is the reason why we have remained one of the longest running groups in the country. hills of woodford toyota

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Geralmente responde dentro de uma semana

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4,8

Todas as opiniões

(2745)

196 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The salesperson made the experience…

The salesperson made the experience amazing. Sufi made the process easy, efficient and enjoyable. The customer service he showed was exceptional and I would highly recommend this Toyota!

28 de setembro de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Dhon,

Thank you for your review and 5 star rating.

Kind regards,

Hills of Woodford Toyota

Classificada 5 em 5 estrelas

Great customer service

Great customer service always at Hills. Check in was smooth and Claire made sure I was well looked after and kept informed of progress. I was offered a drink multiple times and was able to get some work done via the free WiFi whilst waiting. Highly recommended.

5 de setembro de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Kez,

Thank you for your review and 5 star rating.

Kind regards,

Hills of Woodford Toyota

Classificada 1 em 5 estrelas

I took my car to Hills of Woodford…

I took my car to Hills of Woodford Toyota for an annual service, paid £540 for geometry they recommended, and was told everything was fine. A week later, at the same place, my car failed the MOT.

For such high prices, you expect premium service – instead my car was returned dirty, with fingerprints inside, and staff were unprofessional and unhygienic. No goodwill or compensation was offered.

Think twice before taking your car here.

22 de setembro de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Juliya,

We are sorry to hear of this experience. We are keen to discuss this further with you. Please contact us on servicemanagers@hills.toyota.co.uk stating your registration number and contact details so we can get in touch with you.

Kind Regards,
Hills of Woodford Toyota

Classificada 5 em 5 estrelas

Excellent service

Excellent service
Claire was very helpful

27 de agosto de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Barzan,

Thank you for your review and 5 star rating.

Kind regards,

Hills of Woodford Toyota

Classificada 5 em 5 estrelas

Suspension correction

Claire was very good and the car feels much better after the work given on the suspension.

4 de setembro de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Customer,

Thank you for your review and 5 star rating.

Kind regards,

Hills of Woodford Toyota

Classificada 5 em 5 estrelas

Mark Graham was so helpful

Mark Graham was so helpful, without being at all pushy, Delighted with my new Yaris Cross

27 de setembro de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Michael,

Thank you for your review and 5 star rating.

Kind regards,

Hills of Woodford Toyota

Classificada 5 em 5 estrelas

Sam was very helpful in sourcing the…

Sam was very helpful in sourcing the mirror cap I needed. Upon collecting it, other staff also helped in fitting it.

17 de setembro de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Terry,

Thank you for your review and 5 star rating.

Kind regards,

Hills of Woodford Toyota

Classificada 5 em 5 estrelas

Usman has been very professional and…

Usman has been very professional and helpful with my new purchase.

23 de setembro de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Abas,

Thank you for your review and 5 star rating.

Kind regards,

Hills of Woodford Toyota

Classificada 5 em 5 estrelas

One year old, Toyota AYGO X

The car showroom is spacious and modern. Plenty of room for those awaiting servicing of their car and sales.
I bought a one year-old Toyota AYGO X, which was on sale for a very good price and in very good condition.
Mark Graham was an excellent salesperson. He was very courteous, polite and well informed.

19 de setembro de 2025
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Resposta da Hills of Woodford Toyota

Dear Rosy,

Thank you for your review and 5 star rating.

Kind regards,

Hills of Woodford Toyota

Classificada 5 em 5 estrelas

The service from usman has been first…

The service from usman has been first class. Very helpful person and easy to get on with.

31 de agosto de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Fred,

Thank you for your review and 5 star rating.

Kind regards,

Hills of Woodford Toyota

Classificada 5 em 5 estrelas

Fantastic customer service

Sufi was great throughout the process of buying the car, he was warm, friendly and sincere and made the process much easier.

10 de setembro de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Sharmila,

Thank you for your review and 5 star rating.

Kind regards,

Hills of Woodford Toyota

Classificada 4 em 5 estrelas

Claire was very good at explaining what…

Claire was very good at explaining what needed to be done and advising what was necessary. I asked for the battery to be checked as it had let me down earlier.
Unfortunately nobody could fully explain what had gone wrong. Battery tested good and I have had no trouble since.

26 de agosto de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Mrs H,

Thank you for your review.

Kind regards,

Hills of Woodford Toyota

Classificada 5 em 5 estrelas

Thanks to Sufi Sarwar for guiding me…

Thanks to Sufi Sarwar for guiding me through my recent car purchase. He was professional, clear, and helpful throughout. I appreciated the excellent communication and how straightforward the entire process was.

20 de agosto de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Nasra,

Thank you for your review and 5 star rating.

Kind regards,

Hills of Woodford Toyota

Classificada 4 em 5 estrelas

Good service

Sufi helped me to buy my first car. He explained things well and gave me time to discuss any matters I found of concern. I felt confident I was getting a car.

31 de agosto de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Parveen,

Thank you for your review.

Kind regards,

Hills of Woodford Toyota

Classificada 5 em 5 estrelas

Thank you Sam for a slick little job on…

Thank you Sam for a slick little job on my tyrers, the warning light kept staying on driving me nuts even though I pumped them up to the correct pressure or so I thought. Sam came to the rescue.( while I had a cup of excellent coffee)he put the correct pressure in, warning light went out, all hunky dory now. I'm on my third car from Hill's and always had good service from the team. Five star all the way.

3 de setembro de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear D Gunn,

Thank you for your review and 5 star rating.

Kind regards,

Hills of Woodford Toyota

Classificada 5 em 5 estrelas

Great efficient friendly service

Great efficient friendly service from Nathanael!

Thank you for assisting in my new car purchase

30 de agosto de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Jl,

Thank you for your review and 5 star rating.

Kind regards,

Hills of Woodford Toyota

Classificada 5 em 5 estrelas

Great Dealer,great cars and great sales and service

We Been purchasing cars here for 10 years now from finance and motobity and the customer service is just excellent !👌🏻 👍🏻
The sales team are really transparent and helpful as I’ve just purchased a new Yaris X.
A big thank you to Leigh sales director,Clayton sales,Jon finance and the service team of Karolina,Brian and Kevin who have been exceptional
Over the years.
Also not forgetting Callum outside lol
Recommend this dealer if you like Toyota cars.
🙏🏻🇬🇧❤️

29 de agosto de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Chris,

Thank you for your review and 5 star rating.

Kind regards,

Hills of Woodford Toyota

Classificada 5 em 5 estrelas

Another great experience at Hills

Another great experience at Hills. Excellent service from Claire. Highly recommend

15 de agosto de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Elizabeth,

Thank you for your review and 5 star rating.

Kind regards,

Hills of Woodford Toyota

Classificada 2 em 5 estrelas

Not worth the price

I got a service and most of the recommended work as well as an MOT done here. Within 3 days of getting it done I got warning lights I'd never had about the engine.

I called up to speak to them about it and was rudely told it wasn't anything they had done to the car (I hadn't suggest that) but I did think as I had paid almost £600 for a service (that included looking at the engine), mot and work I would have expected to not have a light come up immediately.

They did kindly offer to look at it for over £200 though.

I'm a sucker a signed up to their payment plan so I guess I will go there next year but after that I'll be finding somewhere else.

21 de julho de 2025
Opinião espontânea
logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Jay,

Thank you for your feedback and we are sorry to hear of this experience. We would be keen to discuss this further with you please contact us on servicemanagers@hills.toyota.co.uk stating your contact details so we can get in touch with you.

Kind Regards,
Hills of Woodford

Classificada 5 em 5 estrelas

I’m a loyal and old customer of Hills…

I’m a loyal and old customer of Hills for over 25 years. I always get excellent service and support from the team, especially recently as I have had two of my gorgeous RAV4s stolen! There are always friendly reception staff and knowledgeable, helpful salespeople, especially as I was changing my driving experience to the Toyota C-HR.

8 de agosto de 2025
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logótipo da Hills of Woodford Toyota

Resposta da Hills of Woodford Toyota

Dear Adele,

Thank you for your review and 5 star rating.

Kind regards

Hills of Woodford Toyota

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