Extremely high cost for a poor product. Absolutely NO way to contact customer service, tried the only phone number listed anywhere and it rings 1 time then hangs up. Sent 4 emails to cancel UNWANTED S... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I wished I had read the reviews before I ordered from them . Same issue like all those experienced. Did not sign up for the subscription. Absolutely no response from them was billed and item shipped... Ver mais
I wrote a very nasty review a couple weeks ago about this company. I will say I went through a lot. There was so much confusion on my order, my charges, and my delivery. It was overwhelming then I f... Ver mais
March 25,2026 ordered two Knee Massagers for $197.90. Several weeks later they arrived in the U. S., but then didn't move from New York. I asked the HiRelief (also DBA TotalRelief, Lux Confidence) t... Ver mais
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Scam
Scam, waste of time. If you place an order they play 30 minutes of videos telling you not to exit or push the back button or you could be double charged. I ordered 2 and get the 3rd free and they doubled the price and setup a subscription which I did not want. Very disappointed, they target an older audience and deceive. DO NOT ORDER
Jars are really small compare to what…
Jars are really small compare to what they show us. You want to order two, you finish with 6 after 3 video forced to watch video. After two weeks of rubbing my back no change at all! Not a good buy, don't let them fool you!!!
Order not shipped on time
I ordered the total relief cream for my uncle, and I have not received it yet. It took 6 days to create a label, and over 10 days after that, the product still has not gotten to the delivery company! From my perspective, this is a definite scam. They claim to ship in 24 to 48 hours. EDIT They finally got it to the shipping company, and it is on the way. If you don't pay their $9.95 VIP fee, looks like you are put to the very bottom of the list.
SCAM
The price was actually in US dollars, and the size of the item was miniscule. An absolute have. DO NOt BUY this item. A complete scam.
I would give them negitive stars if I…
I would give them negitive stars if I could. I ordered a 1 time order of 1 jar. Now I find out they entered me for a subscription and been charged for 3 subsequent jars, none of which I ever received. There is no way to contact this company. All phone numbers either do not answer or it appears someone pivks up but never answers - I suppose they pick it up and see how long you will wsit to silence. I've texted, I've written, i tried calling?. They are scammers and criminals!!! They are Frauds. If someone from this compamy wants to contact me, I welcome the call.
Not sure how legit this company is
Not sure how legit this company is! Was placing an order and got cold feet and backed out of site, thinking I was erasing my info but the order got placed anyway! My credit card company actually called me within minutes stating a fraudulent charge had been placed, I asked them to put a hold on it and not to let it go through. The company proceeded to place order again and sadly went through. I have been trying to contact the company but phone numbers do not work and they will not respond helpfully to the provided email. They respond saying that they will respond in 24-48 hours but it has been 4 days now and nothing. I asked for return instructions and address but nothing!
I purchased three jars and it’s been…
I purchased three jars and it’s been almost two months and I haven’t seen my order. I emailed support and all I get is you will hear from us in 24-48 hours. I paid almost $200 and and I also called their number. You only get hung up on. I’m going to have to do a fraud case with my bank.
These people are frauds
These people are frauds! They're advertising deceiving. I placed an order for 2 jars with the promotion of getting another jar for free.
The went ahead and billed me for THREE jars over $110.00. They have still not credited me my money. Wouldn't trust this company~!
They are fraud
They are fraud! They charged more than the deal! Never buying from them again so people be ware!
Don't Buy from this Company
I purchased the cream and they said it cost 34.95 a jar with 6.95 shipping but my paypal account was charged 41.94 and 6.95 shipping. I did not try to resolve this issue and just knew I would not buy from them again. Then the next month I was charged the same amount for a new order I did not make. Contacted the company and they said I had a monthly subscription which I did not sign up for. The only resolution they would give was they would cancel my subscription and give me a refund of 20% on the second order and ship the second jar. They said it would take 5 to 10 days. It has been more than 20 days and no refund and no product. A total scam.
The first time I ordered I paid $58
The first time I ordered I paid $58. and something to receive two jars. Only 1 was sent and I sent several emails asking about the other jar. Finally my account was charged $40 and something to receive another jar, which I have not received. I have ordered another jar because I am out and would like to continue to use it. It just appears that they debit your account and don’t send the product. I am now owed two jars and never received the full order the first time. Can’t find anyway to contact them and they don’t answer your emails!
Scam
I originally ordered one jar of HiRelief but they automatically put me on a subscription. I struggled to connect with anyone by phone or email, but finally told it had been cancelled two weeks ago. Now I have received a notice that they are sending me more. What a scam!
Be warned…
After a very negative first experience I posted a review. Only to discover today a subscription has been set up and a further $74 debited from my account. This company is unethical and opportunistic. Be warned before you are tricked. The product is not effective as advertised and false advertising is the practice.
went from 1 star to 5 stars
went from 1 star to 5 stars because aga ceo and co founder of hi relief found my review and is ha ndling it personally!!!
in my mind for a ceo of the company to get involved in this is absolutely wonderful...it shows me that he is honest and caring about his business... he is giving me a refund and doesn't want the product back
I would not hesitate to do business with hirelief again!!!
joseph
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








