I bought a very nice watch from H L Brown and I had an amazing experienceThe watch arrived with very speedy delivery and was well packaged as you expect it so that was a good startThen once I opened... Ver mais
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Leia as opiniões dos outros
I purchased a Gents Tissou watch for a present from a well known online high street store who cancelled the order after a week. After searching on Google I came across HL Brown who had the watch I wan... Ver mais
A empresa respondeu
Exceptional Service from the H. L. Brown team once again. Our family has been visiting HL Brown for fifty years.Always wonderful and courteous customer service and the work continues to b... Ver mais
A empresa respondeu
Incredible service just when I needed it! Ordered a Tissot watch for my friends 50th party from a different company. I ordered the watch Monday needing it for the Saturday, by Thursday I realised it h... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Discover the timeless elegance of H. L. Brown, a family-run business for 162 years. Located in Doncaster, we specialize in luxury jewellery and watches, offering both new and pre-owned pieces. We provide an exquisite selection of prestigious brands. Our collection also includes silverware and unique gifts, perfect for any occasion. H. L. Brown blends heritage craftsmanship with modern elegance, ensuring each piece reflects our commitment to quality and style. Visit our stores in Doncaster or explore our online shop to experience our exceptional range and unparalleled service.
Informações de contacto
18 St Sepulchre Gate, DN1 1TB, Doncaster, Reino Unido
- 01302342589
- info@hl-brown.co.uk
- hl-brown.co.uk
4,8
Excelente
146 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Everyone was very welcoming and…
Everyone was very welcoming and courteous. Josh was great, finding me some silver necklaces. I am most satisfied with my purchase.
Thank you
Regards
Jane
12 de abril de 2025
Opinião espontânea
Resposta da H. L. Brown
Dear Jane Wall,
Thank you for taking the time to leave your review.
We're delighted to have been able to help you, and we hope you enjoy your purchase for many years to come.
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Resposta da H. L. Brown
Dear Mrs Nadia Ben-Abdalla,
Thank you for taking the time to leave your review.
We're delighted to read your comments and it was a pleasure to assist you.
We hope to see you back again soon.
Kind regards,
The H. L. Brown Team
Great price and Customer service
Great price, Phoned me when post was delayed by a day
1 de abril de 2025
Resposta da H. L. Brown
Dear Avoid Wiggle,
Thank you so much for taking the time to leave your review.
We apologise again for the delay in getting your item to you, but pleased to read of your review.
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Great friendly helpful staff especially…
Great friendly helpful staff especially Bethany
My sister has recently purchased a ring also based on our experience
25 de março de 2025
Resposta da H. L. Brown
Dear Jayne,
Thank you for taking the time to leave your review.
We're delighted to read of your review, and thank you so much for the recommendation!
We hope to welcome you both back soon!
Kind regards,
The H. L. Brown Team
Resposta da H. L. Brown
Dear Mr M Mullins,
Thank you for leaving your review.
We're so pleased to read of your experience with us.
We hope to see you again soon.
Kind regards,
The H. L. Brown Team
Resposta da H. L. Brown
Dear Linda Bedford,
Thank you so much for taking the time to leave your review.
We're so pleased to read you've enjoyed our service.
We hope to see you again soon.
Kind regards,
The H. L. Brown Team
The gentleman was very helpful didn't…
The gentleman was very helpful didn't rush us highly recommend him and the lovely gift wrapping was lovely, my granddaughter was so so happy with her present for her 18 th birthday
24 de janeiro de 2025
Resposta da H. L. Brown
Dear Brenda Heeley,
Thank you so much for taking the time to leave your review.
We're delighted to read of your experience! We're also pleased to read the birthday present was a success!
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Resposta da H. L. Brown
Dear Anon,
Thank you for taking the time to leave your review of your experience.
We're delighted, and of course always happy to help.
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Lovely staff .always helpful friendly…
Lovely staff .always helpful friendly and knowledgeable.Beautiful jewellery.lovely shop.l will be making a further purchase next Friday.
21 de março de 2025
Resposta da H. L. Brown
Dear Mrs Cheetham,
Thank you so much for taking the time to review us.
We're delighted to read of your experience in store.
We're looking forward to seeing you!
Kind regards,
The H. L. Brown Team
Forget the rest HL Brown are the best
5 star plus service from the team
personal one to one service exceeded all expectations
quality, attention to detail, bespoke, courteous, customer service at its best
thank you so much you made our day
17 de janeiro de 2025
Resposta da H. L. Brown
Dear Mr Paul Dyson,
Thank you for taking the time to leave your delightful review.
We're so pleased to hear that we've exceeded your expectations, it was a delight to assist you with your purchase.
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Excellent service
Excellent service, beautifully packaged, arrived next day, will definitely buy from this company again.
Very pleased with all aspects of this purchase, thank you
11 de fevereiro de 2025
Resposta da H. L. Brown
Dear Jennifer,
Thank you for leaving your review.
We're so pleased to hear of your experience, and how pleased you are.
We hope to welcome you back again soon.
Kind regards,
The H. L. Brown Team
Resposta da H. L. Brown
Dear Andy,
Thank you for leaving your review.
We're so pleased to read of your experience with us, and hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
A good transaction
A good transaction, fast and efficient and item nicely gift wrapped.
9 de janeiro de 2025
Resposta da H. L. Brown
Dear A Holmes,
Thank you for taking the time to leave your review.
We're so pleased to hear of your experience and hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Good Sellers
I recently bought a watch from HL Brown in a discounted price, and later found another UK based seller with even better price. I called HL Brown and sent them an email with the lower price link asking if there was a possibility of price match. HL Brown price matched and refunded the difference.
20 de janeiro de 2025
Resposta da H. L. Brown
Dear Adsun,
Thank you for taking the time to leave your feedback.
We're so pleased to hear of your experience and that we were able to price match for you!
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Bought a watch online
Good customer service and next day delivery, very hepful staff.
25 de janeiro de 2025
Resposta da H. L. Brown
Dear Debbie,
Thank you so much for taking the time to leave your review. We're so pleased to hear of your experience.
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Resposta da H. L. Brown
Dear Simon,
Thank you for taking the time to leave your review. We're so pleased to hear your feedback.
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Watch purchase
H.L. Brown was a great experience, everything you would expect from a high end high street jeweller.
31 de janeiro de 2025
Resposta da H. L. Brown
Dear Paul,
Thank you for taking the time to leave your review - we're so pleased to hear of your experience.
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Very helpful and sent my online order…
Very helpful and sent my online order the next day. Excellent service.
10 de dezembro de 2024
Resposta da H. L. Brown
Dear Mr Buckland,
Thank you for your review.
We're so pleased to hear of your experience with us.
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
My order was delivered in good time and…
My order was delivered in good time and beautifully wrapped and packed - thank you.
12 de dezembro de 2024
Resposta da H. L. Brown
Dear Mr Sanderson,
Thank you for taking the time to leave your review.
The team is delighted to hear of your experience with us.
We hope to assist you in the future.
Kind regards,
The H. L. Brown Team
Got it
Got it. To write a review for HL Browns in Sheffield, I'll need a little more info. Can you tell me what you didn't like about your experience there?
Got it. To write a review for HL Browns in Sheffield, I'll need a little more info. Can you tell me what you didn't like about your experience there?
Okay, here's a draft of a review:
I recently visited HL Browns in Sheffield and had a very negative experience. The customer service was terrible. The staff made me feel super uncomfortable, and it seemed like they were judging me because of the way I was dressed. I would not recommend this jeweler to anyone.
1 de novembro de 2024
Opinião espontânea
Resposta da H. L. Brown
Dear Luka,
Thank you for taking the time to leave your review.
We’ve tried to reach out for more information, however we have not received a response from you. We are proud to serve our local community, which includes everyone from all walks of life.
If you wish to provide us with further details so we can investigate further, please let us know by reaching the team via telephone or email.
Kind regards,
The H. L. Brown Team
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