Banner for Holidaysafe Travel Insurance

Holidaysafe Travel Insurance Opiniões 

18 728
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The person dealing with my experience was pleasant and helpful. It takes a long time to go through everything which can be a bit frustrating and time conduming! The seemed very exoensive to start wit... Ver mais

Classificada 5 em 5 estrelas

Easy to purchase online and covered my medical conditions thoroughly. Very good price when compared to what some companies wanted, one would not even insure me. Only wanted cover for a short UK break... Ver mais

Classificada 5 em 5 estrelas

I took out some single trip holiday insurance with Holidaysafe because I have used them before. It was a very straight forward exercise to complete the online questions, and then pay for the policy. T... Ver mais

Classificada 5 em 5 estrelas

I have used Holidaysafe as my holiday insurance provider for many years. I find their pricing policy very fair and reasonable. The sales team are knowledgeable with regard to holiday insurance. I hav... Ver mais

Informações sobre a empresa

  1. Companhia de seguros de viagem
  2. Agência de seguros
  3. Companhia de seguros

Sobre Holidaysafe Travel Insurance

Escrito pela empresa

At Holidaysafe, we provide a wide range of travel insurance policies tailored to suit different travelers, budgets, and trip types, including Single Trip, Annual Multi-Trip, Family, Winter Sports, Longstay, and Backpacker options. Our website provides an ‘at a glance’ price and cover comparison, helping you find the most suitable policy for your needs. We’re committed to delivering great cover at affordable prices and ensuring first-class customer service, from purchasing your policy to making a claim or using our emergency assistance service.

Why choose Holidaysafe?

Escrito pela empresa

24 Hour Emergency Medical Helpline
We provide a dedicated medical helpline to all customers, which is available 24 hours a day, every day of the year.
Call Centre
Our friendly customer services team are here to help, so if you have a query or need some help and you would prefer to chat to a real person, please give them a call on 0333 005 1062. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
Featured in the Which? Best Rate Tables
Holidaysafe has featured in the Best Rate Policy tables since 2010. To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
Awards & Nominations
Insurance Choice Awards 2024 Finalist, Insurance Times Awards 2024 Finalist, Your Money ‘Travel Insurance Provider of the Year’ 2018, The British Travel Awards’ Bronze Place in the ‘Best Travel Insurance Provider’ category 2017, Moneywise ‘Most Trusted Travel Insurance Provider’ 2016, Moneyfacts ‘Travel Insurance Provider of the Year’ 2014 & 2016, Personal Finance Awards Finalist 2012
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

Informações de contacto

  • Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, Reino Unido

  • holidaysafe.co.uk

Holidaysafe Travel Insurance

Award winning cover starting from under £10 – get your quote today

4,5

Excelente

TrustScore: 4.5 em 5

19 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(18 728)

336 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Top company

Only company that gave a good affordable price for my travel insurance given my partners medical issues. Would highly recommend.

13 de agosto de 2026
Classificada 1 em 5 estrelas

Great sales process BUT the claims process is a totally different story

When I initially took out insurance with Holiday Safe I was impressed with the sales process and at the time said that should I need to claim, I would post another review based on my experience with the claim process.

Well, unfortunately I’ve now had to submit a claim and, whilst the claim process itself was pretty straightforward and the initial support was good (especially from Brandon), the overall experience is proving not to be very satisfactory.

For the last two weeks my claim has been stuck waiting for customer services to confirm the medical excess to the claims team.

I have now spoken to three agents (including speaking to Brandon twice) so 4 phone calls in total and, despite this being escalated, the process is still stuck.

Under normal circumstances I would probably just brush this off but, having to repeatedly chase this at the same time as supporting my wife through her cancer treatment, it’s just something that I could do without.

Dealing with the claim should be the easy bit, dealing with my wife’s cancer should be the hard part not the other way around.

Not impressed so far with the claims service

10 de agosto de 2026
Opinião espontânea
logótipo da Holidaysafe Travel Insurance

Resposta da Holidaysafe Travel Insurance

Hi Paul,

Thank you for taking the time to leave us a review and I am sorry to learn of your experience.

So we can look into this further for you, please can you email us on responses@tifgroup.co.uk and provide your full name, DOB, post code, policy number and claim reference number.

Kind regards,

Claire
Holidaysafe Team

Classificada 5 em 5 estrelas

Use holiday safe because they are

I have used holiday safe for many years and 4 years ago I had to make a claim my wife was taken seriously ill lfe threatening I gad to cancel holiday safe knowing the stress I was under took care of everthing and payed out on every part of the insurance my wife passed away but I wasn't left with a big bill thank you use holiday safe they do what they sy

4 de agosto de 2026
Classificada 5 em 5 estrelas

Fortunately I have never had to claim…

Fortunately I have never had to claim from a policy but I have used Holidaysafe for several years. They are competitive and quotation process is pretty quick. Good screening process when any conditions need to be declared. I get a sense of confidence from using them to Hitchens important for insurance.

24 de julho de 2026

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais