The person dealing with my experience was pleasant and helpful. It takes a long time to go through everything which can be a bit frustrating and time conduming! The seemed very exoensive to start wit... Ver mais

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Leia as opiniões dos outros
Easy to purchase online and covered my medical conditions thoroughly. Very good price when compared to what some companies wanted, one would not even insure me. Only wanted cover for a short UK break... Ver mais
I took out some single trip holiday insurance with Holidaysafe because I have used them before. It was a very straight forward exercise to complete the online questions, and then pay for the policy. T... Ver mais
I have used Holidaysafe as my holiday insurance provider for many years. I find their pricing policy very fair and reasonable. The sales team are knowledgeable with regard to holiday insurance. I hav... Ver mais
Informações sobre a empresa
Sobre Holidaysafe Travel Insurance
Escrito pela empresa
Why choose Holidaysafe?
Escrito pela empresa

- 24 Hour Emergency Medical Helpline
- We provide a dedicated medical helpline to all customers, which is available 24 hours a day, every day of the year.
- Call Centre
- Our friendly customer services team are here to help, so if you have a query or need some help and you would prefer to chat to a real person, please give them a call on 0333 005 1062. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
- Featured in the Which? Best Rate Tables
- Holidaysafe has featured in the Best Rate Policy tables since 2010. To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
- Awards & Nominations
- Insurance Choice Awards 2024 Finalist, Insurance Times Awards 2024 Finalist, Your Money ‘Travel Insurance Provider of the Year’ 2018, The British Travel Awards’ Bronze Place in the ‘Best Travel Insurance Provider’ category 2017, Moneywise ‘Most Trusted Travel Insurance Provider’ 2016, Moneyfacts ‘Travel Insurance Provider of the Year’ 2014 & 2016, Personal Finance Awards Finalist 2012
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
Informações de contacto
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, Reino Unido
- holidaysafe.co.uk
Holidaysafe Travel Insurance
Pede aos clientes que escrevam opiniões
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Top company
Only company that gave a good affordable price for my travel insurance given my partners medical issues. Would highly recommend.
Easy to book and competitive in price.
Quick easy renewal previous conditions…
Quick easy renewal previous conditions cover great rates
Poderá usar IA para responderLer mais
Great sales process BUT the claims process is a totally different story
When I initially took out insurance with Holiday Safe I was impressed with the sales process and at the time said that should I need to claim, I would post another review based on my experience with the claim process.
Well, unfortunately I’ve now had to submit a claim and, whilst the claim process itself was pretty straightforward and the initial support was good (especially from Brandon), the overall experience is proving not to be very satisfactory.
For the last two weeks my claim has been stuck waiting for customer services to confirm the medical excess to the claims team.
I have now spoken to three agents (including speaking to Brandon twice) so 4 phone calls in total and, despite this being escalated, the process is still stuck.
Under normal circumstances I would probably just brush this off but, having to repeatedly chase this at the same time as supporting my wife through her cancer treatment, it’s just something that I could do without.
Dealing with the claim should be the easy bit, dealing with my wife’s cancer should be the hard part not the other way around.
Not impressed so far with the claims service

Resposta da Holidaysafe Travel Insurance
Great company to deal with
Great company to deal with, very friendly person dealing with my quote.
Brilliant service and patience received…
Brilliant service and patience received whilst renewing my travel insurance, keep it up and well done.
Quick and easy to
Quick and easy to use and it gave a good range of providers to choose from
Use holiday safe because they are
I have used holiday safe for many years and 4 years ago I had to make a claim my wife was taken seriously ill lfe threatening I gad to cancel holiday safe knowing the stress I was under took care of everthing and payed out on every part of the insurance my wife passed away but I wasn't left with a big bill thank you use holiday safe they do what they sy
Thorough process
Thorough process, but efficient to get the quote required for our holiday booked for 2027.
Very good conversation with agent when…
Very good conversation with agent when renewing my holiday cover
Took a while to sort out insurance but…
Took a while to sort out insurance but ended up with what we wanted.
Never have a problem been with…
Never have a problem been with holidaysafe a few years now everything is so straight forward
Fortunately I have never had to claim…
Fortunately I have never had to claim from a policy but I have used Holidaysafe for several years. They are competitive and quotation process is pretty quick. Good screening process when any conditions need to be declared. I get a sense of confidence from using them to Hitchens important for insurance.
The gentleman that took the call
The gentleman that took the call, was very helpful and patient when I couldn't understand him and polite.
competitive rates and good service
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