The person dealing with my experience was pleasant and helpful. It takes a long time to go through everything which can be a bit frustrating and time conduming! The seemed very exoensive to start wit... Ver mais

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Leia as opiniões dos outros
Easy to purchase online and covered my medical conditions thoroughly. Very good price when compared to what some companies wanted, one would not even insure me. Only wanted cover for a short UK break... Ver mais
I took out some single trip holiday insurance with Holidaysafe because I have used them before. It was a very straight forward exercise to complete the online questions, and then pay for the policy. T... Ver mais
I have used Holidaysafe as my holiday insurance provider for many years. I find their pricing policy very fair and reasonable. The sales team are knowledgeable with regard to holiday insurance. I hav... Ver mais
Informações sobre a empresa
Sobre Holidaysafe Travel Insurance
Escrito pela empresa
Why choose Holidaysafe?
Escrito pela empresa

- 24 Hour Emergency Medical Helpline
- We provide a dedicated medical helpline to all customers, which is available 24 hours a day, every day of the year.
- Call Centre
- Our friendly customer services team are here to help, so if you have a query or need some help and you would prefer to chat to a real person, please give them a call on 0333 005 1062. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
- Featured in the Which? Best Rate Tables
- Holidaysafe has featured in the Best Rate Policy tables since 2010. To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
- Awards & Nominations
- Insurance Choice Awards 2024 Finalist, Insurance Times Awards 2024 Finalist, Your Money ‘Travel Insurance Provider of the Year’ 2018, The British Travel Awards’ Bronze Place in the ‘Best Travel Insurance Provider’ category 2017, Moneywise ‘Most Trusted Travel Insurance Provider’ 2016, Moneyfacts ‘Travel Insurance Provider of the Year’ 2014 & 2016, Personal Finance Awards Finalist 2012
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
Informações de contacto
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, Reino Unido
- holidaysafe.co.uk
Holidaysafe Travel Insurance
Pede aos clientes que escrevam opiniões
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Excellent service as usual when I…
Excellent service as usual when I renewed my annual travel insurance. The person who talked me through everything was very helpful. I have never had to claim but I do feel confident in my choice. Would recommend
Pleased with the quote.
Being a pensioner I found it made very easy to answer the questions. The gentleman I spoke to was patient and didn't rush me at any time. I was also pleased with the quote.
This is a nice easy site to use
This is a nice easy site to use, and they are very competitively priced, and the paperwork is downloaded instantly.
Travel Insurance for a couple 79 year’s of age
Who I spoke with when obtaining insurance for 2 holidays was helpful and patient when dealing with a 79 year old with medical issues.
We found the cost quite reasonable compared to other quotes we received.
Just hope if (and we hope we don’t) we have to make a claim we are assisted in a similar manner.
very easy to understand medical…
very easy to understand medical questions and straight forward
All good! …
So easy to take out insurance online with this company- and very reasonable price. All good!
The Company were thorough & gave me a…
The Company were thorough & gave me a good price for my annual policy to Europe & Spain although it take over an hour for all the health questions which was onerous .
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I have used Holidaysafe Travel…
I have used Holidaysafe Travel insurance for over 10 years and never made a claim. Following my last trip I claimed for lost luggage. Claim submitted 5 weeks ago and although acknowledgement received on 15 June, since then nothing further heard!

Resposta da Holidaysafe Travel Insurance
The quote for my single trip holiday…
The quote for my single trip holiday insurance was the lowest of the three companies I contacted despite giving exactly the same answers to all the questions.
Best Price
Have used Holidaysafe for quite a few of my holidays. I started using them as the company I previously used increased my premium by over 150%. I have incurable but treatable cancer and my husband also has medical issues, thankfully Holidaysafe are happy to insure us, albeit it is more than I would like to pay but it does depend where we are travelling. We are going to the Caribbean this time and it was £460 compared to other quotes which were over £1500. I cannot comment on how they deal with claims as I have never had to make one. However I would highly recommend them on price alone.
Easy to buy and a reasonable price
Online website easy to follow
Online website easy to follow. Very informative and helpful advice.
Reasonable price for a good holiday insurance cover
Poor customer service
Poor customer service. Staff spoke poor English, did not seem to understand what I was saying, and kept contradicting themselves. They rang back to tell me that what they'd just told me was wrong, then rang back again to tell me that what they'd told me the second time was wrong as well. I ended up cancelling the policy.

Resposta da Holidaysafe Travel Insurance
Able to talk to a helpful person
I received a great deal of help over the phone to complete the details.
I find Holidaysafe all the wayHolidaysafe easy and cheaper…
I find Holidaysafe easy and cheaper than anyone else will certainly be using in future Thank you
We insured with them this year
We insured with them this year, happily didn't have to make any claims, easy to take out policy, price fair so insured with them for next year holiday
Dealing with Customer Service
I spoke on the phone to one of your customer service team. Unfortunately the gentleman was not English I think Indian, and I had great difficulty in understanding him. I felt very embarrassed at having to ask him to keep repeating the questions. Eventually we got through it but it was a trial to do so. I have used you before . If it were not for my 20% discount I would have terminated the phone call.

Resposta da Holidaysafe Travel Insurance
the assistant was very helpful
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