Holts Gems Opiniões 

257
TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was really pleased with my experience, especially as someone who didn't know a great deal about jewellery at the start of the process. We looked through lots of different stones, and the one I found... Ver mais

Classificada 5 em 5 estrelas

Holts made wedding rings for my fiancé and me and we had a wonderful experience from start to finish. Neither of us are particularly knowledgeable about rings or jewels in general but we knew what we... Ver mais

Classificada 5 em 5 estrelas

Really helpful, knowledgeable team. When someone was away, there was always someone who could pick the project up. Simei and Alicja were only too happy to keep trying until we found the right stones.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an exceptional experience with Holts Gems. May was very knowledgeable and was patient with me in ensuring the design was perfect. The ring is beautiful and you can tell how much care and precisi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Joalheiro
  2. Designer de jóias
  3. Fabricante de joalharia
  4. Ourivesaria

Escrito pela empresa

Based in London's Hatton Garden, Holts Gems are a second generation family business, specialising in bespoke engagement rings, fine jewellery, loose gemstones and bespoke jewellery design. We offer one of the largest collections of precious and semi-precious gemstones in the UK. Our team of highly trained Lapidaries are happy to fashion your gemstone into any shape according to your requirement as well as repairing or re-polishing a gemstone to its original condition. We also offer pearl and bead re-stringing, gemstone testing and jewellery valuation services. Since its opening in 1948, Holts Gems has come to symbolise the highest degree of expertise and integrity within the jewellery and gemstone trade. Holts Gems is proud to have been recognised for its exceptional standards of service, and consequently honoured with a number of awards, including the Luxury Business accolade at the Family Business of the Year 2014 and the Independent Retailer of the Year at the Retail Jeweller awards.


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

257 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as opiniões

(257)

54 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic Experience

We had the most lovely experience finding our wedding rings here. We worked with Marianne over email to set up an appointment time and discuss our preferences. When we came in for our appointment, she had a beautiful selection of rings all set up and ready for us to try. Her communication and expertise were fantastic throughout. We love our rings and are so thankful for Marianne's help - we couldn't recommend working with Holt Gems more!

17 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service, very friendly staff, strong expertise, made me feel at ease buying an engagement ring. Much better all round service than other jewellers I also visited in Hatton garden.

13 de maio de 2022
Classificada 5 em 5 estrelas

Trilogy engagement ring

Alicja and her team at Holts Gems are fantastic and created a beautiful bespoke engagement ring.

I didn't spend a day in Hatton Garden as many do but went straight to Holts Gems based on already excellent feedback. I wasn't disappointed. Alicja was very attentive over the few initial appointments that I had and assisted with choosing the stones and explaining the characteristics. She also ensured that my followup questions about the design were answered to my satisfaction before we agreed to proceed. Pricing is honest and reasonable from the outset.

I have no hesitation whatsoever in recommending Holts Gems and will return in future for further assistance. Sufficed to say, the ring was very well received!

13 de abril de 2022
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Resposta da Holts Gems

Dear Paul,

Thank you very much for your lovely review.
It was a pleaseure working with you and it means a lot that you trusted us to make your special ring.

I very much enjoyed guiding you through the process.

We wish you all the very best.

My warmest regards,

Alicja

Classificada 5 em 5 estrelas

Bespoke engagement ring

Marianne did an incredible job designing and advising on an engagement ring. The ring is beautiful, incredibly well crafted. It was worth the wait! I can thoroughly recommend Holts to anyone looking to make a bespoke engagement ring.

1 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Flawless for engagement rings

I would recommend Holts Gems in an instant. Marianne was welcoming, knowledgeable and (very) patient. That made navigating online design meetings a breeze. It also provided reassurance that the engagement ring we designed would be perfect. That reassurance is near-enough priceless. Needless to say, the ring is beautiful and my fiancée and I couldn’t be happier with it.

30 de março de 2022
Classificada 5 em 5 estrelas

Alicja was incredibly helpful…

Alicja was incredibly helpful throughout the whole process, very knowledgeable about gemstones, got it made to a tight deadline and I couldn't be happier with the ring! Most importantly my fiancée loves it! Thank you! :)

22 de março de 2022
Opinião espontânea
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Resposta da Holts Gems

Many thanks for your kind words! It was a lot of fun working with you on this special project and I am very happy to hear it was well received.

Wishing you both all the very best,

Alicja

Classificada 5 em 5 estrelas

Excellent all round service

Alicja at Holts was super helpful in providing advice and guidance on creating a new bespoke eternity ring.
The ring is superb and so was the service.
Highly recommend Holts.

15 de março de 2022
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Resposta da Holts Gems

Many thanks for your lovely review.
We loved working on your special bespoke project and I hope you will enjoy it for many years to come.

Classificada 5 em 5 estrelas

Amazing service and choice

Amazing service and choice.
Enjoyed my experience of choosing our engagement ring
Thank you!

16 de fevereiro de 2022
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Resposta da Holts Gems

It was an absolute pleasure to work on your ring.
My warmest wishes, and if you need the ring cleaned, please feel free to drop in, and we will be happy to clean it for you.

Classificada 5 em 5 estrelas

Holts Gems were professional from start…

Holts Gems were professional from start to finish. Their product was amazing and fairly price . Marianne who dealt with us was knowledgable, patient and genuinely interested . Thank you for my fiancés gorgeous engagement ring

10 de fevereiro de 2022
Classificada 5 em 5 estrelas

Best place to get the perfect ring

I can’t recommend this place enough to get your engagement ring! I decided to take my other half with me so we could choose a ring together. They called up in advance to find out the style I was looking for and the budget so they would only show the options that were available. Alicja was amazing with helping us choose the perfect ring and went the extra mile in terms of customer service by explaining everything including the usually pitfalls. Marianne was extremely accommodating to let me pick up the ring on a day that they don’t usually have customers. She was incredibly warm and funny and provided all the information I needed. We’ll be back to buy our wedding bands from here!

6 de janeiro de 2022
Classificada 5 em 5 estrelas

Fantastic Experience at Holts

A fantastic experience at Holts, Marianne was absolutely brilliant to deal with, and could not have been friendlier or more helpful. She made the whole process a real pleasure from start to finish.

Highly recommended!

6 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

A Hatton Garden Gem!

Having never sourced an engagement ring (or let alone any other sort of diamond ring) in this way before, we found Holts, and in particular Claire, to be very straight forward, knowledgeable and patience. We have just collected the ring and are absolutely delighted with it.

21 de dezembro de 2021
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Resposta da Holts Gems

Thank you for your kind words.
It has been a pleasure working with you and we hope to see you again in the future.

My warmest regards,


Claire

Classificada 5 em 5 estrelas

A wonderful experience

We had the best experience with Holts while choosing our engagement rings. Amy and Marianne were both wonderful, so patient, passionate and helpful. We came in thinking we wanted the style of ring we’d seen in many windows across Hatton Garden, but with their help we left with ones we truly love, that really feel like us. We’ve recommended Holts to many friends and will keep doing so!

15 de dezembro de 2021
Opinião espontânea
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Resposta da Holts Gems

Dear Lydia,

We loved working on your ring with you and we are pleased to hear you enjoyed the process as well as the finished item! We are all about making jewellery extra special and individual to you.
We wish you all the very best,

Marianne

Classificada 5 em 5 estrelas

Highly Recommended

Myself and my now fiancé are delighted with the engagement ring designed and made with Holts Gems. A huge thank you to Marianne for the excellent service, expert advice and guidance in choosing the right stones, ring and design. We really appreciated her knowledge and enthusiasm. Her patience made the process truly collaborative and an extra special part of our engagement journey. Highly recommended!

11 de dezembro de 2021
Opinião espontânea
logótipo da Holts Gems

Resposta da Holts Gems

Dear Colin,

Cannot thank you enough for your kind words.
It has been a pleasure colaborating with you on your engagement ring.
Congratulations from Holts Team.

My warmest regards,

Marianne

Classificada 5 em 5 estrelas

Highly recommended

Everyone I came into contact with at Holts was incredibly helpful and I couldn’t be happier with the service they provided. Marianne in particular was a pleasure to work with and went above and beyond, taking the time to explain to me everything about buying my first diamond.

16 de novembro de 2021
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Resposta da Holts Gems

Dear Adam,

Thank you very much for your kind words. It was an absolute pleasure working with you and I am so pleased we were able to help you with your bespoke ring.

My warmest regards,

Marianne

Classificada 5 em 5 estrelas

First class service, knowledge & advice

Before committing to a ring with Alicja and her team (Amy), I consulted a few different specialists around Hatton Garden. I found their approach at Holts Gems to be welcoming and informative as well as being able to offer the appropriate expert advice when it was needed most. Each stage of the process of designing the ring was done with utmost care and availability of options to suit my requirements so I felt like I was able to create exactly what I wanted but at the same time knowing that the team would guide me when I needed it.

15 de novembro de 2021
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Resposta da Holts Gems

Dear Alfie,
Thank you for your lovely review and congratulations on your engagment! We very much enjoyed working on your special ring and helping you select the perfect gems.

My warmest regards,

Alicja

Classificada 5 em 5 estrelas

Brilliant Experience

We chose Holts because they have such a brilliant selection of coloured sapphires. Marianne carefully shortlisted such beautiful stones for me it was almost impossible to choose. She was helpful and friendly, and never pushy. I love my ring. I can't stop staring at it! With Holts, you feel like you are paying for expertise, quality and choice, not a flashy showroom or brand. Authentic Hatton Garden experience.

8 de novembro de 2021
Classificada 5 em 5 estrelas

Beautiful ring and excellent service

The ring is absolutely beautiful and exactly what I wanted. The team at Holts were very knowledgeable, kind and helpful and I felt the entire experience was very smooth. They also responded to my emails extremely quickly which was great. Thanks to Amy, Alicja, Claire and Marianne for all your help - I really appreciate it.

Best wishes,

Daniel

29 de outubro de 2021
Classificada 5 em 5 estrelas

Bespoke Engagement Ring

The process from start to finish was amazing, very helpful and flexible appointments around my work. The choice of gemstones was amazing. Sketches and computer designs along the way really helped

My fiancee loves the ring and we are both very happy, we will be back for our wedding rings!

5 de outubro de 2021
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Resposta da Holts Gems

Dear Tom,

Thank you for your lovely words. It means a lot to us that our clients are happy with the final piece of jewellery.
We look forward to seeing you in the future.

Best regards,

Claire

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