Die beste Entscheidung seit langem. Statt stolze 190€ für ein neues Gerät zu bezahlen, 76€ für ein optisch blinkendes Gerät im Neuzustand; refurbished. Perfekt verpackt, kein einziges Kratzerchen ode... Ver mais
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Leia as opiniões dos outros
To mój pierwszy ekspres. Długo zastanawiałam się nad zakupem i wybraliśmy właśnie ten, mimo, że przekraczał nasz budżet. Ekspres jest świetny, cichy, robi pyszna kawę, łatwy w czyszczeniu, nie zajmuje... Ver mais
Jag beställde en kaffemaskin som levererades väldigt snabbt. Tyvärr så var en platdetalj sönder så jag ringde kundtjänst där Lina svarade. Vilken stjärna, bra bemötande, hjälpsam och löste mitt proble... Ver mais
After owning a Delonghi Electra Explore for 4 years which started leaking I wanted to move to the latte go milk containers as they are so much easier to clean. Some Youtubers had commented about the "... Ver mais
Informações sobre a empresa
Sobre Philips Home Appliances
Escrito pela empresa
Philips Home Appliances is the official Philips-branded home appliance business operated by Versuni, the exclusive worldwide trademark licensee of the Philips brand for domestic appliances. Versuni is an independent company, headquartered in Amsterdam, the Netherlands, and is separate from Koninklijke Philips N.V. (Royal Philips). Reviews on this page reflect customer experiences with Philips home appliances and with the customer service provided by Versuni — not with Philips televisions, personal care products, healthcare products, lighting, or any other Philips business.
What we sell
We design, manufacture and sell Philips-branded home appliances across the following categories: air fryers, espresso and filter coffee machines, air purifiers and humidifiers, vacuum cleaners and floor care, garment steamers and irons, kettles and toasters, blenders and food processors, and kitchen appliances. Our product portfolio also includes the Saeco, Gaggia, Preethi and Senseo brands.
Where we operate
We sell directly to consumers through home-appliances.philips and through authorised retail partners globally, including but not limited to the European Union, United Kingdom, Asia Pacific, and USA. Customer support is available in multiple languages, with local contact details and opening hours listed on our website at www.home.id.
Warranty and returns
Philips home appliances purchased from us are covered by a manufacturer's warranty as standard, with terms varying by country. Full details are on your local Philips home appliances website. Orders placed on our website can be returned in line with the local returns policy shown at checkout. Warranty claims, spare parts and replacement filters and accessories for Philips home appliances are handled by Versuni, not by Royal Philips.
How to get support
If you need help with a Philips home appliance - registering a product, making a warranty claim, ordering replacement filters or accessories, tracking an order, or troubleshooting - our support team would be happy to help you. We respond to reviews on this page, including critical ones, usually within 24 hours. The best way to get support is via our website:
Contact support
Frequently asked questions
Is Philips Home Appliances the same company as Philips?
No. Philips Home Appliances is operated by Versuni, an independent company that holds the trademark license for the Philips brand in domestic appliances. Versuni is a separate legal entity from Koninklijke Philips N.V. (Royal Philips). The two companies have separate customer service teams, separate warranty processes and separate Trustpilot profiles.
Who do I contact about a Philips air fryer, coffee machine, air purifier or vacuum cleaner?
Versuni. All support, warranty and spare parts for Philips home and kitchen appliances are handled by Versuni through the contact link above. Products in other Philips categories, such as personal care, healthcare, televisions and lighting, are supported separately by Royal Philips and other brand licensing partners.
Are Philips home appliances still made by Philips?
Philips home appliances are designed and manufactured by Versuni under a trademark license from Royal Philips, continuing the Philips domestic appliance business and its engineering heritage.
Do reviews of other Philips products apply to Philips home appliances?
No. Trustpilot reviews on other Philips profiles relate to different Philips businesses, product categories and customer service teams operated by Royal Philips and other brand licensing partners. This profile covers Philips home appliances only.
Company details
Legal entity: Versuni Netherlands B.V. - Amsterdam, the Netherlands
Chamber of Commerce (KvK): 78095549
Websites: home-appliances.philips | www.home.id | versuni.com
What we sell
We design, manufacture and sell Philips-branded home appliances across the following categories: air fryers, espresso and filter coffee machines, air purifiers and humidifiers, vacuum cleaners and floor care, garment steamers and irons, kettles and toasters, blenders and food processors, and kitchen appliances. Our product portfolio also includes the Saeco, Gaggia, Preethi and Senseo brands.
Where we operate
We sell directly to consumers through home-appliances.philips and through authorised retail partners globally, including but not limited to the European Union, United Kingdom, Asia Pacific, and USA. Customer support is available in multiple languages, with local contact details and opening hours listed on our website at www.home.id.
Warranty and returns
Philips home appliances purchased from us are covered by a manufacturer's warranty as standard, with terms varying by country. Full details are on your local Philips home appliances website. Orders placed on our website can be returned in line with the local returns policy shown at checkout. Warranty claims, spare parts and replacement filters and accessories for Philips home appliances are handled by Versuni, not by Royal Philips.
How to get support
If you need help with a Philips home appliance - registering a product, making a warranty claim, ordering replacement filters or accessories, tracking an order, or troubleshooting - our support team would be happy to help you. We respond to reviews on this page, including critical ones, usually within 24 hours. The best way to get support is via our website:
Contact support
Frequently asked questions
Is Philips Home Appliances the same company as Philips?
No. Philips Home Appliances is operated by Versuni, an independent company that holds the trademark license for the Philips brand in domestic appliances. Versuni is a separate legal entity from Koninklijke Philips N.V. (Royal Philips). The two companies have separate customer service teams, separate warranty processes and separate Trustpilot profiles.
Who do I contact about a Philips air fryer, coffee machine, air purifier or vacuum cleaner?
Versuni. All support, warranty and spare parts for Philips home and kitchen appliances are handled by Versuni through the contact link above. Products in other Philips categories, such as personal care, healthcare, televisions and lighting, are supported separately by Royal Philips and other brand licensing partners.
Are Philips home appliances still made by Philips?
Philips home appliances are designed and manufactured by Versuni under a trademark license from Royal Philips, continuing the Philips domestic appliance business and its engineering heritage.
Do reviews of other Philips products apply to Philips home appliances?
No. Trustpilot reviews on other Philips profiles relate to different Philips businesses, product categories and customer service teams operated by Royal Philips and other brand licensing partners. This profile covers Philips home appliances only.
Company details
Legal entity: Versuni Netherlands B.V. - Amsterdam, the Netherlands
Chamber of Commerce (KvK): 78095549
Websites: home-appliances.philips | www.home.id | versuni.com
Informações de contacto
Claude Debussylaan 88, 1082MD, Amsterdam, Holanda
- info@versuni.com
- home-appliances.philips
4,3
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Goed product!
Makkelijk besteld, snel geleverd, goed product doet wat het moet doen “sinaasappels persen” en apparaat is makkelijk schoon te maken.
Top!
7 de agosto de 2026
Der Luftreiniger ist sehr gut und im…
Der Luftreiniger ist sehr gut und im schlafmodus nicht wahrnehmbar. Die App dazu interessiert mich persönlich nicht da das Gerät ohnehin das tut wofür es gebaut ist.
ABER: dieses Produkt als Mini zu bewerben ist ein Witz um es mal nett zu vormulieren! Der ist gerade mal eine Fingerbreite kürzer als der normale den ich über ein Jahr zuvor bestellt habe....!!
Alles in allem die Produkt Zufriedenheit ist gegeben. Lieferung war sehr schnell.
5 de agosto de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
I never received the product and they are ignoring me
I never received the product and I am still waiting for a solution from customer service. They are ignoring me. Philips was a good brand but not anymore.
26 de julho de 2026
Resposta da Philips Home Appliances
Hi Veronica,
We're very sorry to hear that you never received your product and that you feel ignored. We completely understand how frustrating that must be.
While we review your case, could you please check around your property and with any neighbors to see if the parcel may have been delivered there by mistake?
In the meantime, please rest assured that your case is being investigated, so we can help resolve this for you as quickly as possible.
Kind regards,
geen titel
producten was prima maar de diegene die het mij thuis heeft bezorgt hadden beter zeggen voor 16:00 bij je thuis
10 de agosto de 2026
Mooie prijs, snel geleverd
27 de julho de 2026
Cafe Aromis 8000 Series
After owning a Delonghi Electra Explore for 4 years which started leaking I wanted to move to the latte go milk containers as they are so much easier to clean. Some Youtubers had commented about the "weaker" coffee taste on this machine. I found nothing of the sort. This machine has given my decaf beans a new lease of life. The flavour and intensity is exceptional. Well done Philips!!!
30 de julho de 2026
Airfryer répondant bien a la demande
Airfryer répondant bien a la demande, repas sains, sans prise de tête, application sur téléphone pratique et utile et service vente impeccable.
10 de agosto de 2026
2 Siebträger helfen auch nicht bei muffiger Baristina
Ich habe einen neuen Siebträger gekauft, weil ich dachte er, würde mir helfen den muffigen Geschmack aus der Philips Baristina herauszubekommen. Und den Kaffeesatz wieder so fest machen, wie er bei der neuen Maschine war. Leider hat das nicht geholfen. Es ist nett einen 2. Siebträger zu haben, dann kann der andere erst mal abtropfen. Für die Baristina benötige ich aber doch noch mal einen Rat.
10 de agosto de 2026
Resposta da Philips Home Appliances
Hallo Kirsten,
vielen Dank für deine ehrliche Rückmeldung und dafür, dass du deine Erfahrung mit uns teilst. Es tut uns leid zu hören, dass dein Kaffee trotz regelmäßiger Pflege und des neuen Siebträgers nicht mehr wie gewohnt schmeckt.
Gerne schauen wir uns das genauer an. Melde dich einfach bei unserem Support-Team unter https://www.home.id/support, damit wir gemeinsam eine passende Lösung finden.
Mit freundlichen Grüßen
Philips Home Living Team
Love it its amazing
16 de julho de 2026
Philips = szybko!
Prosty sposób zamawiania. Realizacja w ciągu 1,5 dnia roboczego. Krótko i za.....cie! ; )
26 de julho de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.