Home Garden Direct Opiniões 

285
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

As a previous garden centre manager I always brought very expensive garden furniture, but now I am no longer in that industry i decided to try different furniture and I have to say for the price, qua... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great website, easy to navigate and very happy with the cantilever parasol. Delivery was excellent, the courier used was very good and kept us informed via email and text, plus a phone call on the day... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis
  2. Fabricante de móveis
  3. Loja de mobília ao ar livre
  4. Móveis de vime

Escrito pela empresa

Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

285 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(285)

128 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Tivoli sofa bed

Lovely product and such a speedy delivery

17 de fevereiro de 2026
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Elaine,

Thank you for your feedback, much appreciated.

Kind regards

Classificada 5 em 5 estrelas

Bed settee…

The two men delivering my bed settee were friendly and helpful
The item purchased is everything it said in the description and what I expected
Lovely bed settee looks fabulous in the spare room and is comfortable for a stay over

12 de fevereiro de 2026
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi,

Thank you for your feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Goods arrived on time.

Goods arrived on time.

13 de fevereiro de 2026
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi June,

Thank you for your feedback, much appreciated.

Kind regards

Classificada 5 em 5 estrelas

Great product great price

Standard of dining table and chairs is very good quality for the price paid. Also very quick delivery.

3 de fevereiro de 2026
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Great service

Very happy with product - large mirror

2 de fevereiro de 2026
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi,

Thank you for your feedback, much appreciated.

Kind regards

Classificada 5 em 5 estrelas

I absolutely love my chairs

I absolutely love my chairs. Sturdy, well made and make my room look beautiful- I get so many compliments on them!

3 de dezembro de 2025
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Yasmin,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Great service and item

Great service. I had a question and contacted customer serice. They were helpful and resolved my question quickly. The item i bouvht was lovely and great value for money.

20 de janeiro de 2026
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Tina,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

prompt delivery

Good service very prompt delivery and lovely chairs!

26 de janeiro de 2026
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Was very helpful

15 de janeiro de 2026
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Paul,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Really easy to order

Really easy to order . Very friendly helpful staff when I rang for an order update. The sofa bed was very good quality and a very reasonable price. I would definitely order form Home Garden Direct again.

5 de janeiro de 2026
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Christine,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Fault with one chair dealt with…

Fault with one chair dealt with extremely quickly and replacement sent

9 de janeiro de 2026
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Gina,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Excellent customer service ⭐⭐⭐⭐⭐

I ordered 2 x large wall mirrors and one arrived broken. I sent photos of the broken mirror & very quickly received a response & a replacement was sent promptly. EXCELLENT customer service & communication. I will definitely use these guys again ⭐⭐⭐⭐⭐

7 de janeiro de 2026
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Amanda,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Classificada 3 em 5 estrelas

My original product had some damage…

My original product had some damage however the online chat agent rectified this by sending a replacement drawer front to me, new one arrived, not perfect but better than before

2 de janeiro de 2026
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Tracey,

Thank you for your feedback and apologies that you were not happy with the replacement.

I had sent you a message earlier today to make sure that everything was alright with the replacement. I am happy to resend another drawer front, please reply to my e-mail and let me know and I will arrange this for you.

Kind regards,

Classificada 5 em 5 estrelas

Excellent customer service

Good quality and good value chairs.
Prompt delivery with a specific time slot.
Slight fault on one of the chair legs. Contacted customer service which was excellent and replacement leg sent promptly.
I would recommend and use again.

8 de janeiro de 2026
Opinião espontânea
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

I ordered single sized sofa bed

I ordered single sized sofa bed. It arrived on time. It was easy to assemble, ie only need to attach the extra legs. It looks good as a chair and as a bed. The mattress may be too firm for some.

16 de dezembro de 2025
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Virginia,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Classificada 1 em 5 estrelas

The units don’t align and the hinges…

The units don’t align and the hinges are pre drilled so there’s nothing you can do to adjust this. The item had chips so the quality isn’t good for the price you pay. The gold door hob I had one that was faulty as the inside screw was either too big or too small so the screw wouldn’t fit into the job. Overall I wouldn’t recommend this product. I didn’t want the hassle or returning it when it took forever to build.

18 de dezembro de 2025
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi,

Apologies for the issues that you have had with your unit. We are more than happy to look to resolve this for you, now we are aware that there is an issue,

I have tried to call you first thing this morning and have left you a voicemail. I have also sent you an e-mail as well with some potential resolutions for you, so we can look to get this resolved to your satisfaction.

Kind regards

Classificada 5 em 5 estrelas

Great item

Great item, recommend

16 de dezembro de 2025
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Eleonora,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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