Home Garden Direct Opiniões 

286
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very easy & straight from ordering to delivery. The product delivered was to a high standard and the customer service and delivery staff were absolutely excellent. I can’t recommend this company eno... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great website, easy to navigate and very happy with the cantilever parasol. Delivery was excellent, the courier used was very good and kept us informed via email and text, plus a phone call on the day... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Ver mais

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Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Fabricante de móveis
  4. Loja de mobília ao ar livre
  5. Móveis de vime

Escrito pela empresa

Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

286 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(286)

129 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service

Excellent service, I ordered a mirror which I opened up after quite sometime to find it was damaged. After contacting the company the service was fab no ifs and buts. They replied straight away and offered a new one in place, straight forward, helpfull and genuine great service. Would definitely purchase from them again and definitely recommend.

21 de agosto de 2025
Opinião espontânea
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi,

Thank you for your lovely feedback, we are happy that you like your new mirror.

We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Brilliant customer service

I received an item with some minor damage - their customer service was impeccable, they sent me a new item free of charge, and it’s so lovely. Would definitely purchase from them again.

27 de agosto de 2025
Opinião espontânea
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Tara,

Thank you for your lovely feedback, we are happy that you like your new purchase.

We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Good company to deal with

Good Web site and ordering and delivery process all good.

31 de julho de 2025
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Derek,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

The furniture was sent with a few…

The furniture was sent with a few screws missing. They company sent the missing pieces within a couple of days, with no hassle at all.

Furniture is good standard, although it took a while to build.

16 de julho de 2025
Opinião espontânea
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Robert,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Great price and service!

Very pleased with the chair we bought from Home Garden Direct for our bedroom. Found it to be lovely quality at a reasonable price and delivered quickly. All in all happy to recommend!

30 de junho de 2025
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Delivery was fast

Delivery was fast, came very well packaged.
I'm very pleased

3 de julho de 2025
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Classificada 1 em 5 estrelas

They were unable to locate our order

They were unable to locate our order

3 de julho de 2025
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Giovanni,

We were able to locate your order and had a conversation about your query.

You said that you were unable to find our contact information, however as per our conversation there is a contact section on the main page where you ordered your item. There is phone number, e-mail address and also a chat option available as well.

You also called back in and confirmed what had been discussed and everything was ok.

Kind regards

Classificada 5 em 5 estrelas

Was slightly sceptical when I saw the…

Was slightly sceptical when I saw the price as have never ordered from here before. However, it was a fantastic purchase and easy to build!

3 de julho de 2025
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Hannah,

Thank you for your lovely feedback, we are happy that you like your new purchase.

We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Very fast next day delivery very…

Very fast next day delivery very similar chairs to the ones i liked at john lewis but half the price. Sturdy and comfortable. Will buy again from this company

3 de julho de 2025
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Janette,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Great service

Great service

2 de julho de 2025
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Fiona,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Every thing went well

Every thing went well, deserved on time, when opened we realised it was not fit for our needs. Had no problem returning the item and it was collected promptly.

23 de junho de 2025
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi John,

Thank you for your feedback, very much appreciated.

Kind regards

Classificada 5 em 5 estrelas

Fantastic product

Fantastic product. Excellent customer service - special thanks to Nick!

23 de junho de 2025
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Amanda,

We are so pleased that you are happy with your new purchase!

Thank you for your lovely feedback, very much appreciated.

We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service.
We're very happy with our new garden furniture, it was a good price and was delivered on time. A corner on the base of the table had been knocked and the leveling foot was missing. I contacted Home Garden Direct and Nick called me back immediately to sort out the issue, which he did in a very professional and friendly manner. Nick organised a replacement which was delivered the next working day and He followed up to ensure all was OK.

23 de junho de 2025
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Ruth,

Thank you for your lovely feedback, we are happy that you like your new garden furniture.

We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Garden Furniture

My order for garden furniture was complicated (my fault) and Nick was patient, pleasant and sorted it after many emails and phone calls which made the whole experience less stressful - I would recommend to anyone and I wish everyone dealing with customers was like him

30 de junho de 2025
Opinião espontânea
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi Geraldine,

Thank you for your very kind comments, much appreciated. We hope to see you again soon!

Kind regards

Classificada 5 em 5 estrelas

Above and beyond even when order was not directly through them

I bought some garden furniture from The Range in April this year but hadn’t got round to putting the tables together until last weekend. Unfortunately, on opening the box to one of the tables, we found one table leg was completely different to the other three. As we had another set, we saw this was incorrect and could only put up one table. I had contacted The Range at time of delivery about an issue with another item in my order and found their customer service lacking so I didn’t jump at the idea of trying to sort this through them.
My husband had the idea to contact the wholesalers directly and I messaged a mobile number on a Sunday afternoon. Had a reply straight away and received the new leg on Friday PM. Thank you, very pleased with the service

22 de junho de 2025
Opinião espontânea
logótipo da Home Garden Direct

Resposta da Home Garden Direct

Hi,

Thank you for your kind comments, much appreciated.

Kind regards

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