I received excellent service from Homeguard. The replacement washing machine was in place so quickly that that was no worry that laundry would pile up and cause me difficulty. The new machine is sim... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I received excellent service from Homeguard. The replacement washing machine was in place so quickly that that was no worry that laundry would pile up and cause me difficulty. The new machine is sim... Ver mais
A empresa respondeu
Contacted Homegaurd as we needed a repair, they gave us a number for a contractor who took two days to turn up. Once here he looked at the machine announced he didn't have the part in stock (£8 next... Ver mais
A empresa respondeu
We moved from another company to homeguard and been so happy with the service
A Homeguard salesman came to see my 86 year old mum after a cold call (not allowed where we live), unfortunately I did not get his name because he did not offer it or give us a card! He was extremely... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We moved from another company to homeguard and been so happy with the service
Super happy with the speed and efficiency of there service. Great quality work will defiently recommend to everyone
Impressive quality of workmanship and very clean work
Clean and professional work. Love our new soffit and fascias. Looks so good thank you
Great quality work, very good service and efficient. Finished on time as promised to a very high standard.
Fast and efficient service, they sent out an engineer very quickly and the while process was faultless. Thank you
Had our kitchen oven replaced, efficient service and was kept informed at all times. Thank you very much for a great service
they have been fantastic from start to end, all calls were handled with great respect which is reassuring as i have severe hearing difficulties, asking them to explain things over and over was no great deal for them.
Claire was very helpful and informative for this old lady! 5 stars!
I was impressed with the efficiency of the customer service lass I spoke to.
Great help & called back within 30 minutes as they said
Called up this morning for some clarification, I was pleased to hear a human on the other end and not AI, everything was explained nicely and clearly.
Quick call back too!
Got a letter from them this morning telling me my agreement was all set up , and showed my bank details etc . I rang up to question this as I had never heard of them . They assured me I'd rang them 5 days previous and to check my phone records , I did and guess what I hadn't rang them at all . my concern is where did they get my bank details from . Did a company search on them and it looks like they haven't got a pot to piss in ! Avoid at all costs it's a scam of sorts .

Resposta da HomeGuard - Please ensure you have the right HomeGuard
Thank you for my quick call back and sorting my query out there and then.
Can’t fault the service I received from the staff at homeguard. They were very quick to get an engineer out to me.
Will be renewing my plan when it comes to an end.
Replacement machine deliveree and installed yesterday.
Great service,
Thankyou
John
Can’t fault the service received from Homeguard. Thank you for all the help
Fantastic service, would highly recommend.
Thank you again!
Had a call from a salesperson telling me that my policy was up renewal . I've never had a policy with this company this is miss selling and should be reported trading standards .
Not sure what I can add to this as it is covered the salesperson from this company miss sold the policy to me by physically lying not sure if this is company policy but I will not be using this company .

Resposta da HomeGuard - Please ensure you have the right HomeGuard
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.