I received excellent service from Homeguard. The replacement washing machine was in place so quickly that that was no worry that laundry would pile up and cause me difficulty. The new machine is sim... Ver mais
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I received excellent service from Homeguard. The replacement washing machine was in place so quickly that that was no worry that laundry would pile up and cause me difficulty. The new machine is sim... Ver mais
A empresa respondeu
Contacted Homegaurd as we needed a repair, they gave us a number for a contractor who took two days to turn up. Once here he looked at the machine announced he didn't have the part in stock (£8 next... Ver mais
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We moved from another company to homeguard and been so happy with the service
A Homeguard salesman came to see my 86 year old mum after a cold call (not allowed where we live), unfortunately I did not get his name because he did not offer it or give us a card! He was extremely... Ver mais
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I received excellent service from Homeguard. The replacement washing machine was in place so quickly that that was no worry that laundry would pile up and cause me difficulty. The new machine is similar to the old one but with new improved features. Value for money was excellent. I would recommend Homeguard to anyone, but particularly to the elderly like myself.
Roger Parker
Cheshire

Resposta da HomeGuard - Please ensure you have the right HomeGuard
Friendly, helpful and efficient service although the admin needs improving to get the 5 star review.

Resposta da HomeGuard - Please ensure you have the right HomeGuard
Very happy with the service I received and with the replacement washing machine . Prompt delivery .

Resposta da HomeGuard - Please ensure you have the right HomeGuard
From start to finish, we received friendly, courteous and efficient service. Nice people deal with. Fully recommended by both of us.

Resposta da HomeGuard - Please ensure you have the right HomeGuard
When my Mum' s washing machine broke down one weekend in October I contacted Homeguard on the Monday morning to report it. I was answered swiftly and politely - I provided details of the washing machine make and model. I was contacted back later that day to to be told that model is no longer in service & I would be informed of which newer models she could have. The next day I was given an option of 2 machines we could choose & also the cost of each one . I was asked to review both models on the Internet (which I did using mobile phone ). Later that day I contacted Homeguard to tell them our decision. A few minutes later they confirmed date of installation ( 2 days after that call) & how much we had to pay for installation & removal of old machine - I paid for this by card in that conversation.
It is the first time I have had to use Homeguard services but we are very pleased with the service & definitely recommend them

Resposta da HomeGuard - Please ensure you have the right HomeGuard
I would just like to say that i would recamend Homeguard to anybody.
I telephoned Monday morning they phoned me Monday afternoon
and by Tuesday it was all sorted it was wrote of and i had a new one
by Friday. I have never had this service from any insurance before
and the young lady i spoke to was really helpful and polite thank you
to all your staff. THANK YOU MRS BARBARA CHARLESWORTH

Resposta da HomeGuard - Please ensure you have the right HomeGuard
Homeguard is very good at taking your money subbing you out to another company & then ignoring problems you have with appliances being delivered or not as the case may be.

Resposta da HomeGuard - Please ensure you have the right HomeGuard
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