Very friendly customer service assistant, Ashanti Reid, helped me with setting up my news policy and explained all options and payment options. Ashanti was very empathic and understanding and explaine... Ver mais
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I would like to say how helpful and supportive the team at homelet have been throughout the process. They have made everything so much easier and less stressful, and I really appreciate the suppor... Ver mais
Informações sobre a empresa
Escrito pela empresa
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Informações de contacto
4,8
Excelente
5 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Hi,I have taken an insurance policy…
Hi,I have taken an insurance policy cover today, Rachel Harvey harvey provided my quote and cover in a professional and friendly manner,
D Hall
22 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thank you for sharing your experience. It’s great to hear that Rachel provided your quote and cover in such a professional, friendly and straightforward way. We really appreciate your feedback and will make sure Rachel sees your kind comments.
Ashanti my goat 💯💯
22 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thank you for leaving this feedback. It’s fantastic to hear Ashanti gave you such great support — we’ll be sure to pass your message on. We really appreciate you taking the time to share your experience.
Enoch was very helpful
Enoch Biney was very helpful, professional and provided great customer service. Thank you Enoch for your help with my enquiry today.
21 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thank you for sharing your feedback. It’s great to hear that Enoch supported you with such professionalism and clarity. We’re glad he was able to help with your enquiry, and we’ll make sure your message is passed on to him.
Really quick and simple
Really quick and simple, Rachel Harvey was very thorough, simple renewal done in muinutes.
21 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thank you for leaving this review. It’s great to hear your renewal was handled so quickly and that Rachel’s thorough approach made the whole process simple and stress‑free. We’ll be sure to pass your feedback on to her.
Rachel Harvey helped we with…
Rachel Harvey helped we with everything. She took the time to answer all my questions, put my mind at ease about my concerns, and clearly explained the procedures, resolving all the problems I had with proceeding. I was able to proceed and complete the insurance policy with confidence thanks to her kind and patient help.
16 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thank you for sharing this feedback. It’s wonderful to hear how thoroughly Rachel supported you — taking the time to answer every question, ease your concerns and guide you through each step clearly. We’re really pleased the process felt manageable and that you were able to complete your policy with confidence. Your comments will be passed straight to her.
Landlord Insurnace
I recently renewed my landlord insurance and was looked after by Rachel Harvey, who provided an excellent level of service throughout the process. She took the time to understand my properties and circumstances, explained the policy details and options clearly, and made sure I was fully comfortable with the cover before proceeding.
Rachel was professional, friendly and patient, answering all my questions without rushing and highlighting where I could adjust the policy to better suit my needs as a landlord. The renewal itself was straightforward and hassle‑free, with documents and costs laid out in a simple, transparent way that made it easy to check everything and confirm the changes.
Overall, I’m very happy with the experience and the peace of mind the renewed cover gives me, and I would gladly recommend Rachel Harvey and the team to other landlords looking for clear advice and efficient insurance renewal support.
16 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thank you for sharing such a detailed account of your renewal experience. It’s clear Rachel took real care in understanding your properties, explaining the policy options and helping you tailor the cover to suit your needs as a landlord. We’re delighted the process felt transparent, straightforward and gave you confidence in your renewed policy. Your feedback will be passed straight to Rachel and the team.
Resposta da HomeLet
Thank you for leaving this feedback. We’re really pleased to hear the service you received felt very professional. Your comments are appreciated and will be passed on to the team.
I recevied good service from Reid…
I recevied good service from Reid Ashanti.It was good talking to her.
17 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thank you for sharing your feedback. It’s lovely to hear you received good service from Reid Ashanti and that the conversation was a positive one. We’ll make sure your comments are passed on.
Great service
Great service. Good communication.
Happy with the service provided
13 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thank you for sharing your feedback. It’s great to hear you experienced clear communication and great service, and we’re really pleased you’re happy with the support you received. Your comments will be passed on to the team.
I had a great experience with Valentin…
I had a great experience with Valentin Valeanu at HomeLet Insurance. He was professional, patient, and explained everything clearly. He helped me choose the right cover for my needs without any pressure, and the whole process was quick and straightforward. Thank you, Valentin, for your excellent customer service. I highly recommend both Valentin and HomeLet Insurance.
16 de julho de 2026
Opinião espontânea
Resposta da HomeLet
We really appreciate you taking the time to share your experience. It’s great to hear how professionally and patiently Valentin supported you, making sure everything was clearly explained and that you found the right cover without any pressure. We’re delighted the process felt quick and straightforward, and your feedback will be passed straight to him and the team.
Great job by Rachel Harvey
16 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thank you for sharing your feedback. It’s great to hear Rachel delivered such a great service, and we’ll make sure your comments are passed straight to her.
Valentin was super helpful and kind
Valentin was super helpful and kind
16 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thanks Max for your 5* review, and sharing your experience.
Scott Owen was very helpful when…
Scott Owen was very helpful when sorting out my home insurance. He made the process as painless as possible.
15 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thank you for sharing this lovely feedback. It’s wonderful to hear how helpful and reassuring Scott was while sorting out your home insurance, and that he made the whole process feel as painless as possible. We’ll make sure your comments are passed straight to him.
Homelet have been very helpful and…
Homelet have been very helpful and gracious during my conversations with them.. I am a very happy customer..
16 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thank you so much for sharing this lovely feedback. It’s wonderful to hear that your conversations with HomeLet have felt helpful, gracious, and genuinely supportive, and we’re delighted to know you’re such a happy customer. Your kind words mean a lot and will be passed on to the team.
Very clear and helpful from Ashanti Reid
15 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thank you for sharing this lovely feedback. It’s wonderful to hear that your conversation with Ashanti felt so clear and helpful — we’ll make sure your kind words are passed straight to her.
I spoke with Enoch Biney this afternoon…
I spoke with Enoch Biney this afternoon and he was extremely helpful and friendly My query was understood and resolved easily I have been with Homelet for 10 years and have been happy with the service provided
15 de julho de 2026
Opinião espontânea
Resposta da HomeLet
It’s lovely to hear how well Enoch supported you this afternoon. His friendly and extremely helpful approach clearly made your query easy to resolve, and it’s wonderful to know you’ve been happy with HomeLet’s service throughout your 10 years with us. We’ll make sure your kind words are passed straight to the team.
Ashanti was absolutely fantastic
Ashanti was absolutely fantastic! really accommodating and patient with my call and lovely to talk to as well! Excellent customer service, sounded so happy too!
14 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thank you for sharing such a lovely review. It’s wonderful to hear how fantastic, accommodating, and patient Ashanti was throughout your call — and even better that she made the experience feel warm, happy, and genuinely enjoyable. We’ll make sure your kind words are passed straight to her.
I really appreciate the high level of…
I really appreciate the high level of service I received and wouldn’t hesitate to recommend HomeLet to anyone looking for landlord insurance. Thank you again, Rosa, for all your help!
Thiago R. De Oliveira
14 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thank you for taking the time to share such positive feedback. It is excellent to hear that you received a high standard of service and that you would confidently recommend HomeLet to others seeking landlord insurance. Your appreciation for Rosa’s assistance is duly noted, and your comments will be passed directly to her.
Resposta da HomeLet
Thank you for providing this feedback. It is excellent to hear that your experience was quick, efficient, and entirely hassle‑free. We appreciate you taking the time to share your comments, and they will be passed on to the team.
Rachel Harvey Was an excellent customer…
Rachel Harvey Was an excellent customer service agent who was very informative and patient. Thank you for making the insurance process so easy.
14 de julho de 2026
Opinião espontânea
Resposta da HomeLet
Thank you for sharing this feedback. It is excellent to hear that Rachel provided such an informative and patient level of service, and that she helped make the insurance process straightforward and easy for you. Your comments will be passed directly to the team.
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