Send Electrical equipment that suits New Zealand std.Be supportive fully reimburse costs incurred when returning products. Get rid of your stalling tactics regarding the email threads never ending d... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Company reached out to ask me if I would prefer a replacement for the style of pillows I ordered that were out of stock. They sent images of a similar product, and simply sent those instead and refund... Ver mais
Warning! Some electronics sold on this site won't work in NZ! I bought a Hakko soldering iron used for stained glass. There is no indication on the webpage that it is a US appliance and that it would... Ver mais
Ordered a sheet set I believed was from NZ. Has not arrived tho they claim it was delivered. DHL does not recognise the tracking number. Bitterly disappointed not to have received the goods. I have... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Product is exactly what I required
Product is exactly what I required. initial tracking was difficult but did get sorted out when DHL updated. Otherwise 9/10.
Thank you
I love it
I love it! I just put a string on my poster and I hang it on my window
Do NOT order from this business
Do NOT order from this business. It is a scam. They ordered an item from them back in June 2024 and they have emailed me to say it will be sent in February to march of 2025. They pretend to be an NZ company based in ponsonby but they are not.

Resposta da HomeLoft New Zealand
Good product delivered quickly plus no…
Good product delivered quickly plus no fuss ordering
Great product
Great product , high quality and really works for a fair price.
I love the hardware I got for the front…
I love the hardware I got for the front door. It was about $200 cheaper that another site. It took longer than I wanted to arrive. Luckily I wasn't in a rush. I communicated this to homeloft at the time. They responded immediately and said it would be with me in 5-7 days. This was an accurate assessment - it did arrive in this time frame, thank you
Good communication but long delivery time
No problems just didn’t know the product came direct from USA and therefore took longer than expected. However this product was not needed urgently.
Quality product, great service
Quality product, well packaged and fast delivery. Very happy.
Amazing product
Do NOT order from this website.
Do NOT order from this website.
I placed an order on 13th June 2024. Never received a confirmation email. I sent an email to an address from the website to which they first responded and said they couldn't find any order, I replied with a screenshot of funds taken from my credit card. Miraculously my order was then found.
At the time of the order, the website stated it would be delivered between 4-6th July. I needed it by 4th July but accepted worse comes to worse it would be a few days late, however I asked for them to confirm it would be delivered in time as the website stated, the response I was given was that my order is under process and it'll be dispatched and delivered within 3 weeks - this was on 17th June. It wasn't until I followed up with them the week of 1st July when they reply and tell me it isn't going to arrive when I need it and it was going to take another 2-3 weeks with the excuse of they've received an unexpected large number of orders. The next timeframe given to me was dispatch between July 5-22 and an extra 7-14 business days for delivery after that due to stock availability. I expressed deeply how disappointed I was but the email responses have been so impersonal and it's all giving scam, giving scheme. But the real kicker is just last Thursday 1st August, I was told it won't arrive until Feb 2025!!! I've since cancelled my order and demanded a full refund. So I will be leaving another bad review if I do not get my money back this week.

Resposta da HomeLoft New Zealand
Everything operated as you’d want!
Everything operated as you’d want. Easy payment options, easy delivery, and the product was in a great condition when it arrived.
Great product
Delivered very close to original time estimate and product was great.
Happy Kiwi
Item arrived safe and well packed. Great price. Lovely frame.
Overall good, but expect a delay
I bought a dark blue king size valance. It’s the only good one I found that was dark blue. It fits great. Took longer than I expected. I did email support to see where my order was after about two weeks. It had come from the US, and just cleared customs. Support was in India.
So, overall good but expect a delay
Homeloft scam emails
A year after using this sham company I am still getting weekly sometimes daily scam emails from them with fake order numbers and things to open and click. DO NOT USE HomeLoft.
My spam folder for this week (I delete it weekly) has two emails in it.

Resposta da HomeLoft New Zealand
Everything you read on line is not all real
At first I was reading the reviews on line and they where bad so I was very surprised when I got my package delivered 2 weeks after I placed my order
Will be ordering other things from this site again
Awesome communication and the bath mat…
Awesome communication and the bath mat is fantastic! Will be purchasing again 😊
Purchased artificial flowers and a…
Purchased artificial flowers and a photo frame both were packed well , fast shipping .
Item has arrived in good time
Item has arrived in good time. I loved the look of tge item. Different and classy.
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