Send Electrical equipment that suits New Zealand std.Be supportive fully reimburse costs incurred when returning products. Get rid of your stalling tactics regarding the email threads never ending d... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Company reached out to ask me if I would prefer a replacement for the style of pillows I ordered that were out of stock. They sent images of a similar product, and simply sent those instead and refund... Ver mais
Warning! Some electronics sold on this site won't work in NZ! I bought a Hakko soldering iron used for stained glass. There is no indication on the webpage that it is a US appliance and that it would... Ver mais
Ordered a sheet set I believed was from NZ. Has not arrived tho they claim it was delivered. DHL does not recognise the tracking number. Bitterly disappointed not to have received the goods. I have... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Products are amazing
Products are amazing. Communication is great. Process is efficient.
The communication with staff before…
The communication with staff before deciding to purchase was excellent as was the communication with staff about expected delivery date.
The package arrived yesterday and all appears ok upon unpacking. Tomorrow will be the day to assemble. Hopefully that all goes well.
Unique products
This was the only place I could find what I was looking for and the prices were displayed up front
Citrus juicer arrived with a America plug not a nz plug
Should have emailed and said it had a American plug you cannot use in New Zealand bought a adapter and it still cannot work.It looks like a New Zealand site but it's not.
Been in touch twice not answered the second time.
Did offer a $25 to purchase a adapter but still will not work.
Money has not arrive yet.Yes money has arrived but adapter did not work juicer not going.
The juicer is not going with the U S adapter we bought so we could use it with NZ power point.
Can I send it back to America have the box but need postal address.to courier back.

Resposta da HomeLoft New Zealand
Fast and efficient
Fast and efficient. Parcel was really well wrapped -thank you so much.
The tracking updates and customer…
The tracking updates and customer service
I received a scam email claiming to be…
I received a scam email claiming to be TNT looking for short paid postage, but it had your reference number. You were too slow responding to my query leaving me thinking I had been scammed. Product itself is very good

Resposta da HomeLoft New Zealand
Arrived in perfect condition right on…
Arrived in perfect condition right on time
Item recieved
Item received, poor communication and tracking didnt work

Resposta da HomeLoft New Zealand
I Recommend You Avoid !
Like other reviewers , I just want to point out this is not a N Z based company , and even worse , I suspect they simply goods off Amazon , AliExpress , Temu , etc AFTER you have ordered and paid them . I was just searching for a specific item -- Homeloft wanted over $460 for it , and 30 days to deliver it . The exact same product , same brand even , is $US40 , plus $US37 shipping to NZ -- so about $125 -- on Amazon , with , surprise , surprise , 20-30 days for delivery !

Resposta da HomeLoft New Zealand
Product worth waiting for. perfect
Product perfect. Time delays w dispatch.
Good range quick delivery
Highly recommend
I was unable to track my purchase at first and emailed the team - they replied promptly and sent me a new link which worked well.
My purchase arrived within the timeframe they gave me and in good condition, as described.
All dealings have been professional and courteous. I would not hesitate to recommend this website and will definitely be ordering again! Thank you.
Great Service
Responded to emails quickly to help me clarify the product been ordered and fast delivery of the product
Thank you Home loft you have restored…
Thank you Home loft you have restored my faith in you
Finally received my order after a lot of communication
Once I learned about Homeloft it was…
Once I learned about Homeloft it was nice and simple. Thank you.
Response is fast and the staff are…
Response is fast and the staff are friendly most important of all the products quality is good
Unacceptable Extortion
This company seems to be exploiting anyone who was for any reason unable to find their search elsewhere. The markup is like nothing I have seen. This is for a toaster: Now: NZ $987.60, Was: NZ $1,646.00, Save 40.0% (NZ$ 658.40).. Found same product elsewhere for $230. You can purchase a motorcycle for $1600. What kind of toaster costs $987?

Resposta da HomeLoft New Zealand
Easy transaction
Easy transaction. Received my product in good time
Missleading product
The product didnt have teh specification was missleading

Resposta da HomeLoft New Zealand
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