HomeLoft New Zealand Opiniões 343

TrustScore: 3.5 em 5

3,6

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Send Electrical equipment that suits New Zealand std.Be supportive fully reimburse costs incurred when returning products. Get rid of your stalling tactics regarding the email threads never ending d... Ver mais

Classificada 5 em 5 estrelas

Company reached out to ask me if I would prefer a replacement for the style of pillows I ordered that were out of stock. They sent images of a similar product, and simply sent those instead and refund... Ver mais

Classificada 4 em 5 estrelas

Warning! Some electronics sold on this site won't work in NZ! I bought a Hakko soldering iron used for stained glass. There is no indication on the webpage that it is a US appliance and that it would... Ver mais

Classificada 1 em 5 estrelas

Ordered a sheet set I believed was from NZ. Has not arrived tho they claim it was delivered. DHL does not recognise the tracking number. Bitterly disappointed not to have received the goods. I have... Ver mais

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3,6

Aceitável

TrustScore: 3.5 em 5

343 opiniões

5 estrelas
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1 estrela

Respondeu a 91% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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Classificada 1 em 5 estrelas

Send Electrical equipment that suits…

Send Electrical equipment that suits New Zealand std.Be supportive fully reimburse costs incurred when returning products.
Get rid of your stalling tactics regarding the email threads never ending dragging the process until one gives up….joke!!

18 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

we tried out the johnny apple peeler…

we tried out the johnny apple peeler last night it was brillant. we had a cheap metal one wouldnt keep still on the bench, but this is great packed well delivered quick . overall great service thank you homeloft.

18 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Kirby Bags…

Quick response after buying bags from another supplier that did not fit properly. Very happy with the bags received.

21 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I bought a beautiful fire-surround but…

I bought a beautiful fire-surround but I was a little frustrated there was nothing in the advertisement to suggest I was buying from an American company.My current values are inconsistent with what is happening in the US under the current administration so I would not have purchased had I known.

The exporter also did not enclose a full copy of the invoice so my purchase was held up at customs however were very receptive to sending this through when I contacted them. The UPS Customs agent was fabulous at getting my purchase through quickly.

The US angle really did frustrate me and I was worried that I might be charged additional customs and the GST at that point. I had thought at my purchase that the cost was GST inclusive but when it went to customs, I was unsure.

There were no further charges payable by me however and my fire surround is stunning so I got there in the end.

22 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered a sheet set I believed was from…

Ordered a sheet set I believed was from NZ. Has not arrived tho they claim it was delivered. DHL does not recognise the tracking number. Bitterly disappointed not to have received the goods. I have exhausted all lines of Enquiry re postage 10/02/26.
However I have now received a full refund. In the end the customer service met my expectations

17 de janeiro de 2026
Opinião espontânea
logótipo da HomeLoft New Zealand

Resposta da HomeLoft New Zealand

Hi Lyn,

We apologize for the inconvenience. Your order is important to us, and we’re working to resolve the issue quickly.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
HomeLoft

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