Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I just started to create my own smart home. I tried a couple of different hubs but they were too simple or too difficult to use. Then I read an article about Homey, I watched a few videos and d... Ver mais

Classificada 5 em 5 estrelas

I'm owner of a homey pro for multiple years. The product worked great untill my Zigbee network was not function anymore. With more than 70 devices controlling my lights and other devices it was a... Ver mais

Classificada 1 em 5 estrelas

Koupil jsem si Homey Pro 2026 především kvůli sloučení aplikací do jedné. Výrobce zařízení měl Homey Pro 2026 podporovat. Nefunguje mi Sonoff,Velux,Tapo, Xiaomi. Naopak Philips Hue a Daikin Onecta jed... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Fick problem med min Homey under garantitiden. Tibber där jag köpt den svarande inte på mail trots påstötningar under ca 5 veckor. Homey hjälpte mig så att de tog kontakt med Tibber, plötsligt hände a... Ver mais

Informações sobre a empresa

  1. Empresa de equipamento electrónico

Escrito pela empresa

Connect all your devices at home in a single, beautiful app and create your own Flows to automate them.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

369 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

must be down

must be down, cant connect to anything, even thoughI have full ineternet on everything, and tried on several devices....

25 de dezembro de 2025
Opinião espontânea
logótipo da Homey

Resposta da Homey

Hi Thomas, Everything is running on our end. If you submit a support ticket through https://support.homey.app we are happy to help you out there.

Classificada 3 em 5 estrelas

Te veel ergernis.

Ik heb Homey Pro nu zo'n 7 jaar. Ik ben langzaam aan het overstappen naar Z-Wave. Homey is te vaak teleurstellend. Het is meestal niet mogelijk een nieuw apparaat aan te melden zonder dat ik de Homey moet loskoppelen en vlakbij het Z-Wave-apparaat moet zetten. Het is ongelooflijk slecht in het beheren van signalen bij het koppelen. Ik moet vaak te diep in de technische tools werken om zaken opgelost te krijgen. Homey is zeker geen prutswerk, maar absoluut niet voor de leek en omslachtiger dan ze bij Homey aangeven.

9 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Homey for light life

For me is Homey the must smart light controller, I can controll all my Phillips Hue light and dimmers and plugs and more other lights I have in my house… in my new little house I only have about 50 units but in my earlier house I have more than 100 pcs and it is so easy than change flows and add and delete in the Homey app. I can only say that if you like light in a smart way so you must buy a Homey pro box… if you need support so send an email to Athom in Nederland so they will reply you very quickly

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

From long-time Home Assistant user to happy Homey Pro fan

I’ve been a long-time Home Assistant user and still think it’s a great platform, but over time I started looking for something more reliable and simple to manage, especially for complex automations.

With Homey Pro (Early 2023) I’ve found exactly that:
• Very high reliability in daily use
• The Advanced Flow editor makes it surprisingly easy to build complex automations in a visual way
• When I need more power, HomeyScript lets me create advanced logic without losing the overall simplicity of the system

Homey has now become the central hub of my smart home, and I actually prefer it over Home Assistant for my main setup because it combines power with ease of use.

On top of that, the customer service is outstanding – fast, clear, and solution-oriented, honestly on the same level as my best experiences with Apple support.

Overall, I’m extremely happy with both the product and the support team and can confidently recommend Homey Pro to anyone who wants a serious, yet user-friendly smart home platform.

18 de novembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Reliable, Powerful, and Easy to Use

Reliable, Powerful, and Easy to Use
Homey offers a simple yet powerful experience with an elegant interface on both web and mobile. Its integrations grow every week, and most major smart home platforms are already supported. The Homey Pro includes all essential wireless protocols: Zigbee, Matter, Z-Wave, and RF433, ensuring full compatibility with virtually any smart device. The company continues to prove its reliability and commitment to innovation. The support Is also quick to reply, which impress me. Stay on track ...

12 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I bought Homey Pro 2019 about 7 years…

I bought Homey Pro 2019 about 7 years ago. I had no problems untill a couple of months ago and a couple of weeks ago. There support is exelent and they helped me to solve the problems. Now my Homey 2019 is working great again.

30 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Homey for Education is a wonderfull initiative!

As a primary school in Belgium I was happy that Homey accepted my request to participate in the Homey for Education program!
Within the school we are now able to automate the school's devices like charging chromebooks, ventilation,.... monitor realtime gas and electricity usage... giving us all needed tools to make the school more sustainable, save on electricity, etc....
Second goal was to have the equipment and experience to bring, where possible, this also into the classroom.

1 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Homey, a serious partner at home

I've been using Homey for several years now, both personally and professionally. The range of features is simply fantastic, especially for people who don't have programming skills but prefer simple integrations. I particularly love the integration of third-party components based on wireless technology (e.g., Zigbee, Z-Wave, etc.) or Wi-Fi devices like air conditioners and photovoltaic modules. I previously used a different smart home manufacturer – only now with Homey have I realized the possibilities and am very satisfied. I will continue to work with Homey in the future.

19 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Une experience toujours incroyable chez…

Une experience toujours incroyable chez homey.

Le contact avec le SAV est rapide et efficace. Les réponse sont vraiment personnalisés.

Je suis utilisateur de longue date et j'ai vu les nombreuses mises à jour et améliorations au fil du temps rendre la box homey toujours plus fonctionnelle et pratique.

9 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The Homey Pro and Energy Dongle…

The Homey Pro and Energy Dongle are the must have solution for every household which cares about its energy bills and appreciates the convenience of home automation at its finests.

The Homey platform is compatible with a wide range of smart home appliances, supporting the biggest brands and enables home owners to automate and control their their smart home.

I personally have the luxury of having connected heatpump, pv inverter/solar panels, floor heating/cooling, dishwashers, dryer, washing machine, ovens, ip based surveillance alarm panels, cameras , gate controllers etc enabling advance control of my home and energy bills.

16 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Latest Homey Pro

I bought the latest Homey Pro to replace the smart home solution I had until now. This was incredibly easy to set up, the configuration was also extremely simple. It is impressively easy to integrate other systems' devices into a comprehensive system.

I agree with Homey's claim, "The world's most advanced smart home platform".

I can highly recommend Homey.

10 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Awfull after sale service

Asked athom explanation on fact that after buying a 399 euros homey pro stuff could not access premium features, Id advanced flow, without additional pay subscription. Shame, just shame

10 de outubro de 2025
Opinião espontânea
logótipo da Homey

Resposta da Homey

Hi Paolo,

Thanks for your feedback! It sounds like there might be a bit of confusion. All premium features, including Advanced Flow, Community Apps, Dynamic Energy Pricing, Homey Dashboards, and much more, are fully included with Homey Pro (2023) at no additional cost.

You don’t need a separate subscription to use these features. If you’re experiencing any issues accessing them, our support team will be happy to help you get everything set up correctly.

Best regards,
The Homey Team

Classificada 4 em 5 estrelas

Athom bedankt

Ik ben super goed geholpen.
Door een heel vriendelijke man Arno.
Die me stap voor stap uitleg over hoe het probleem aan te pakken.
Alles werkt weer perfect.

Athom Bedankt

Met vriendelijke groet Peter.

2 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Homey pro voor meten en sturen energie verbruik

Homey pro gekocht omdat ik zonnepanelen heb en meer geproduceerde elektriciteit zelf gaan gebruiken.
Ondanks dat ik geen IT achtergrond heb en nooit bezig ben geweest is het eenvoudig om met behulp van de Homey pro verbruik te meten en apparatuur zoals een laadpaal voor de elektrische auto aan te sturen. Het is heel eenvoudig om een "flow" Ook het energie dashboard dat ontwikkeld heeft een fantastische functionaliteit.
Bijkomende voordelen die ik gerealiseerd heb zijn:
- Verlichting aan/uit bij afwezigheid en met sensor
- Schakelen apparatuur op basis actuele stroomprijs
- Batterij niveau rookmelders monitoren
Zou alleen nog graag mijn warmtepomp willen aan sturen op voorspelling zon (nu alleen alleen andere weer voorspellingen beschikbaar).

21 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I needed help with an issue

I needed help with an issue. The support responded quickly. They described the solution quickly and in a good educational way. The support has great knowledge of Homey devices and their interaction with others.

19 de agosto de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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