House of Hearing - Edinburgh Opiniões 

166
•
TrustScore: 5 em 5

4,9

10 Melville Crescent, EH3 7LU Edinburgh, Scotland, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

First time I have been to House of Hearing Edinburgh and was happy with the location, premises and service. My blocked ears were attended to as I would have expected. Lady technician told me about the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service from the whole team. My dad was visiting from Ireland and he had been complaining about a poor fitting hearing aid end. The company in Republic of Ireland was simply not helping.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been clients of the Edinburgh branch for 5 years now and have been entirely happy with the service received. They are welcoming, efficient and thoroughly professional at all times.

Classificada 5 em 5 estrelas

I recently had my hearing checked at House of Hearing in Edinburgh. It was very easy to make an appointment and the testing they gave me felt very thorough. Afterwards the audiologist explained the re... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Audiologista
  2. Loja de aparelhos auditivos
  3. Reparação de aparelhos auditivos

Escrito pela empresa

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Informações de contacto

  • 10 Melville Crescent, EH3 7LU, Edinburgh, Scotland, Reino Unido

  • 0131 220 1220

4,9

Excelente

TrustScore: 5 em 5

166 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(166)

181 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Lovely helpful nurse

Lovely helpful nurse. reassured me, as nervous.

26 de novembro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for your review. I'm glad to hear that we were able to offer you the right support. ^CW

Classificada 5 em 5 estrelas

Would highly recommend

Would highly recommend. David was friendly & professional, the hearing examination was thorough & results clearly explained. I am very happy with the hearing aids I purchased & the after sales service is very good. I’m very glad I changed to the House of Hearing.

26 de novembro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for your review, Rachel. We're glad we were able to offer you the right support and we look forward to seeing you in clinic again soon. ^CW

Classificada 5 em 5 estrelas

Solved my hearing problem

Solved my hearing problem - very impressed with the experience and with the efficient and friendly service

7 de novembro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for your review, Ron. ^CW

Classificada 5 em 5 estrelas

Excellent treatment

The practitioner treating my ear wax was very attentive ...and persistent in the face of some stubborn ear wax deep in my left side..
Going back in a week for her to check for any infection or other issues..

21 de novembro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for your review, Paul. I'm glad to hear that we were able to help and we look forward to welcoming you back at your next appointment! ^CW

Classificada 5 em 5 estrelas

Professional services

Professional and friendly technician. Very pleasant environment.

31 de outubro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you Christine, we're glad we were able to offer you the right support! ^CW

Classificada 5 em 5 estrelas

Very helpful to a very anxious tourist

I was a very anxious tourist whose hearing aid broke. I turned up unannounced and they were able to fix it ( replace the receiver within 20 mins) I was incredibly grateful.

15 de outubro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for your kind review, Julie. I'm sorry to hear this happened but I'm glad we were able to provide the right help to assist you while you were visiting Edinburgh! ^CW

Classificada 5 em 5 estrelas

Hearing Consultation…

After a couple of years struggling with hearing aids that were not helping my hearing loss I decided to go to House of Hearing in Edinburgh. My audiologist, Stuart Lyness, could not have been more helpful. The treatment and information given was excellent and really helped me. It was really useful for my wife too as she was able to experience what my hearing loss sounds like so gave her a better understanding of what it’s like. Looking forward to having better hearing in a couple of weeks.

25 de novembro de 2024
Opinião espontânea
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for your lovely review. We're glad Stuart was able to support you on your visit and we look forward to continue supporting you on your hearing journey with us. ^CW

Classificada 5 em 5 estrelas

Helpful and clear information

Helpful and clear information. Very helpful professional staff

15 de novembro de 2024
Opinião espontânea
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for your lovely review, Peter. We look forward to seeing you in clinic again soon. ^CW

Classificada 1 em 5 estrelas

I attended House of Hearing having been…

I attended House of Hearing having been advised by the NHS Audio Department in Lauriston Place, Edinburgh, that it was necessary for ear wax to be removed. After examination, I was told there was no need for ear wax to be removed. I was taken aback but accepted the situation though dissatisfied with the outcome.

19 de setembro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for taking the time to share your feedback, Robert. We’re sorry to hear you weren’t satisfied with your recent visit. At House of Hearing, our top priority is always to provide the highest standard of clinical care based on each individual’s needs, and we aim to avoid unnecessary treatments whenever possible.

When our specialists examined you, they determined that your ears did not have any excess wax buildup that would benefit from removal. While we understand this may have been unexpected, based on previous advice you had received, our goal is to offer the most appropriate care for each patient’s specific situation.

If you have any concerns or feel you’d benefit from further assistance, please don’t hesitate to reach out to us directly. We would be more than happy to discuss this further to ensure you feel fully supported. ^CW

Classificada 5 em 5 estrelas

Excellent

Professional, friendly, and helpful

21 de outubro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for your lovely review. ^CW

Classificada 5 em 5 estrelas

I have restricted mobility and in…

I have restricted mobility and in communications before my treatment great consideration was taken to ensure access to the clinic was achievable. The young lady who carried out the procedure was friendly and informative.

1 de outubro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for leaving us a thoughtful review of your experience in our Edinburgh clinic. We're glad we were able to support you and we look forward to seeing you again soon. ^CW

Classificada 5 em 5 estrelas

When I was on vacation in Edinburgh…

When I was on vacation in Edinburgh tracing my Scottish roots, I needed urgent help for my hearing aid. Both the receptionist and the audiologist could not have been more helpful. A deeply buried dome and wax filter were retrieved and replaced all at no charge. I was overwhelmed with appreciation. I wish I could say the same would happen in the USA. Thank you to both of you. I apologize for forgetting your names.

18 de outubro de 2024
Opinião espontânea
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for your kind review, Marianne. We're so glad to hear that we were able to offer you the right level of support. Wishing you well on all your future travels and we hope to see you again in the future. ^CW

Classificada 5 em 5 estrelas

House of Caring

I was treated professionally but with kindness and care.

1 de outubro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for your kind review. ^CW

Classificada 5 em 5 estrelas

The staff are kind and considerate

The place was clean and fresh. Very professional. Extremely informative how to manage keeping my ears clean. Not to use abrasive drops. Which I had done and my ears were very flaky and itchy.

3 de outubro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you foe leaving your review. We're glad we were able to help and we look forward to seeing you again soon. ^CW

Classificada 5 em 5 estrelas

Visit to Edinburgh House of Hearing

The visit was quick, friendly and professional

18 de setembro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for leaving us a kind review, David. We look forward to welcoming you to our Edinburgh clinic again soon! ^CW

Classificada 5 em 5 estrelas

Easy going staff .

Easy going staff .

19 de outubro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for your review, Walter. We look forward to seeing you again soon. ^CW

Classificada 4 em 5 estrelas

Quick and efficient

Was seen quickly, talked through the test and options were explained well

20 de setembro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for your review! ^CW

Classificada 5 em 5 estrelas

Great Service

Great service. My ear wax was dealt with quickly and I felt no discomfort at all. I was able to hear clearly within 20 mins of my appointment.

18 de setembro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank you for your review! I'm glad to hear that we were able to help and we look forward to seeing you again soon. ^CW

Classificada 5 em 5 estrelas

Highly informed staff and gorgeous facilities

Very professional service. Gorgeous Edinburgh location, the facilities felt luxurious. The hearing nurse guided me throughout the process, explaining everything in detail. The appointment was quicker than expected too. It is pricy, but you get top of the class service in return so can't complain :)

27 de setembro de 2024
logótipo da House of Hearing - Edinburgh

Resposta da House of Hearing - Edinburgh

Thank your for leaving a kind review. We're glad that we were able to meet your expectations and offer you a first-class service. We look forward to welcoming you again to our Edinburgh clinic soon! ^CW

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais