The lady did a great job. She explained everything that was going to happen and emphasised several times that I shouldn’t feel any pain. The wax was v stubborn and took longer to remove than normal bu... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
A few years ago I had both ears blocked and House of Hearing in Edinburgh solved the problem. Since then I attend for an annual check up/ ear wax removal. On my recent visit I was seen by Nicole who p... Ver mais
A empresa respondeu
Clare was fantastic. I was early to my appointment and she took me straight away. I had been struggling with my hearing due to an ear wax blockage for a couple of weeks and it was sorted by Clare in 1... Ver mais
A empresa respondeu
Had my 2 ears hoovered out "doubt that's the techniquel term" very welcoming and professional. In and out in 15 mins and the results wr so noticeable as I thought even my balance was better walking o... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Informações de contacto
10 Melville Crescent, EH3 7LU, Edinburgh, Reino Unido
- 0131 220 1220
- enquiries@houseofhearing.co.uk
- houseofhearing.co.uk
4,9
Excelente
619 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Clients of Edinburgh branch
We have been clients of the Edinburgh branch for 5 years now and have been entirely happy with the service received. They are welcoming, efficient and thoroughly professional at all times.
22 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Joe. We're glad to hear that you had a positive experience with us in Edinburgh and that you felt well looked after. We look forward to welcoming you back into clinic again soon.
Earwax Removal
I'm a frequent visitor to the clinic and it's always a worthwhile visit in order to get my ears cleared.
Special thanks to Tracey for all her help.
17 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you so much for taking the time to leave your review. We are delighted to hear that you had a positive experience at your earwax removal appointment in Alderley Edge and that you felt well looked after by Tracey. We look forward to seeing you again soon.
Very friendly
Very convenient, super friendly staff and nice clean surroundings.
21 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for leaving your kind review, Gordon. We're pleased to hear that you had a positive experience at our Hamilton clinic and we look forward to seeing you again soon.
i was seen by Maria to fit and pair my…new mould.
i was seen by Maria to fit and pair my new mould and every thing is perfect. new mould fitting just great and not moving. Thank you very much
18 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Raymond. We're glad to hear that you feel well supported by the team for your new moulds. Please let us know how you get on and we look forward to seeing you again soon.
Excellent Madeline Farmer
Excellent Madeline Farmer , 12 out of 10 rating
22 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review. We're so glad to hear that you feel well looked after by Madeleine and we look forward to seeing you back in clinic again soon.
First time I have been to House of…
First time I have been to House of Hearing Edinburgh and was happy with the location, premises and service. My blocked ears were attended to as I would have expected. Lady technician told me about the micro suction process and showed me the wax removed from my ears which I wanted to see. As I turn 75 in May 2027 I look forward to my free hearing test and wax removal then.
16 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Les. We're so glad to hear that you've had a positive experience with us in Edinburgh and we look forward to seeing you for your free appointment very soon.
Excellent attention and care as I always receive
Excellent attention and care as I always get.
14 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, George. We're glad you had a positive experience with us in Hamilton and we look forward to seeing you again soon.
Sound advice.
From my very first appointment with Gavin, I felt immediately a bond of trust. Gavin has never tried to “sell” me any product or service. His advice is always tailored to my requirements but he will be forthright with me if he thinks it is in my best interest. Honourable mention must go to Pauline as well. Her cheery disposition and helpfulness make every visit an enjoyable experience. Trust me - they give very sound advice 👍
21 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Johnny. We're glad to hear that you had such a positive experience with Gavin and Pauline in Hamilton and that you feel well looked after. Please do let us know if there's anything else we can do to help and we look forward to seeing you back in clinic again soon.
I would recommend the House of Hearing.
Everything was really efficient and professional. I was impressed with the service and I would recommend the House of Hearing.
22 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Mike. We're glad you had a positive experience with us in Galashiels and we look forward to seeing you again soon.
Excellent service
Excellent service! Very patient attentive caring staff. Thanks so much. JG
17 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Patricia. We're glad you had a positive experience with us in Galashiels and we look forward to seeing you again soon.
Excellent service from the whole team
Excellent service from the whole team. My dad was visiting from Ireland and he had been complaining about a poor fitting hearing aid end. The company in Republic of Ireland was simply not helping. We did some research, recommended here when AI analysis of companies was run.
Suffice to say issue resolved, great price, great service from all the staff. Communication was excellent and they went above and beyond. Whilst dad lives in another country as long as he is able to fly he said he would rather come back to House of Hearing when replacements are due.
Well done all.
15 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, James. We're really happy to hear that we've been able to help your dad with his hearing aids. If there is anything we can do to make your dad's ongoing care easier, please let us know. We can offer remote support where appropriate, which we will discuss with you when following-up. Thank you again and we look forward to seeing you both again soon.
Excellent service
Excellent service. My mother has issues with one of her hearing aids and it was sent for repair in no time even though the hearing aids were not purchased in the House of Hearing. Also, they give very professional advice and offer professional hearing tests. The staff are very caring and patient when communicating with my elderly mother who has severe hearing loss. Very impressed with their help and kindness. A big big thank you to the lady at the reception (sorry I forgot your name) and the audiologist Dan!
14 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review. We're so glad to hear that we were able to help with your hearing aid repairs and that we made your mum feel well looked after. Please don't hesitate to get in touch if there's anything else we can do to help.
Resposta da House of Hearing
Thank you for taking the time to leave your review, Maureen.
lovely welcome from Lyn and Dan
lovely welcome from Lyn and Dan, came for a hearing test, and also wanted advice on new hearing aids.
after the test Dan explained everthing to me in a kind friendly manner.his help and advice on my new hearing aids was excellent.had the new hearing aids fitted this week by Dan,wow I can hear again great experience thank you for all your help Dan.also my husband had ear wax removal five stars from him.
10 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Nuala. We're glad to hear that you had a positive experience with us in Warrington and that you're getting on well with your new aids. Please don't hesitate to get in touch if you need any tweaks or advice and we'll be happy to help. We look forward to seeing you again soon.
Excellent
I was put at ease straightaway and I was informed what was going on at each stage and everyone was very helpful.
4 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Steve. We're glad to hear that you had a positive experience with us in Lichfield. We look forward to seeing you back in clinic again soon.
Norman Ede
From first making my appointment, to my ear wax removal appointment, everything was so professional.
Sarah Cottam who did the removal made me feel relaxed and at ease with what was going to happen,she talked me through every stage of the whole process from the start to the finish. It was so reassuring,if anyone has any hearing problems I would not hesitate at all in making an appointment with House of Hearing,they are first class
11 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Norman. We're glad to hear that you had a positive experience with us in Morpeth and that you felt well looked after by Sarah and the team. We look forward to seeing you back in clinic again soon.
Very friendly
Very friendly, helpful and efficient staff and service. Quick, clean, no fuss and, what's more, very gentle earwax removal.
3 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review. We're glad you had a positive experience with us for your earwax removal in Ipswich. We look forward to seeing you back in clinic again soon.
Excellent care
I have been a patient for many years and the service is always excellent. My appointment was for wax removal and the procedure was carried out painlessly with great care. All staff and clinicians were extremely professional and courteous.
4 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, William. We're glad to hear that you've always had a positive experience with us for earwax removal in Edinburgh and that you feel well looked after by us. We look forward to seeing you again soon.
Professional
Used branch in Morpeth and first impression was very positive, relaxed and professional in all interactions with staff.
Excellent outcome and will definitely use again as appropriate
4 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, John. We're glad you had a positive experience with us in Morpeth and we look forward to welcoming you back into clinic again soon.
Always a pleasure to visit
Always a pleasure to visit. Attentive and professional service from Serina. Delivered with care.
7 de setembro de 2026
Opinião espontânea
Resposta da House of Hearing
Thank you for taking the time to leave your review, Brian. We're glad you had a positive experience with us in Ipswich and we look forward to welcoming you back into clinic again soon.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.