Callum of HPI was a great help as a late night order led to me adding the wrong variant of an item. I immediately sent an email as soon as I noticed and Callum responded within 12 hours and had resolv... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Never heard of them before but was looking for a UK supplier of Prusament filament. Turns out that HPI could supply what I needed and slightly cheaper than getting it directly from Prusa. Would have g... Ver mais
Wonderful store. They stock so many prusa repair parts and in the UK so no more silly import times for a replacement otfe tube for me. Baught Silicon socks and they look top quality. Found so many n... Ver mais
A empresa respondeu
The tape measure holder product is great - well made, easy to install and so simple to use! Such a time-saver for me to always know exactly where my tape measures are when I'm not using them! Delivery... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
HPI Technology is a supplier of 3D printers, 3D printer spare parts, upgrades, accessories and consumables. We aim to provide great value, service and product knowledge.
Informações de contacto
Didcot, Reino Unido
- hpitechnology.com
4,8
Excelente
85 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
UK company selling Prusa filament
I did not realise that a company in the UK sold Prusa filament, ordered and arrived quickly, great service
30 de abril de 2023
Resposta da HPI Technology
Thank you for your kind review Stephen, and I'm pleased to hear that you find our importation of Prusament from CZ handy. I look forward to (hopefully!) serving you again in future.
Best wishes,
Callum @ HPI Tech
Quality products and quick and reliable…
Quality products and quick and reliable service!
5 de abril de 2023
Resposta da HPI Technology
Thank you for your repeat custom Steven, and I look forward to serving you again in future.
Callum @ HPI Tech
Great customer service.
3 de abril de 2023
Resposta da HPI Technology
Thank you for your review Jonathan, and I look forward to dealing with your item return promptly once it arrives back with us.
Many thanks for your custom,
Callum @ HPI Tech
Fantastic Service!
Fantastic Service!! The only place I could get the Prusa part I needed. Quick delivery and sorted the issue on my printer!! Hope you get more Prusa Parts
3 de abril de 2023
Resposta da HPI Technology
Thank you for your review. I am pleased to confirm that we are indeed steadily improving our UK-based support for Prusa components, including that for the newly released MK4 and XL.
Many thanks,
Callum @ HPI Tech
Great company and great service
Great company and great service. Shipped extremely fast. Couldn't ask for more!
12 de março de 2023
Resposta da HPI Technology
Hi there Tom. Thanks for taking the time to leave us a review - good to hear that your parts arrived quickly!
Thanks,
Callum @ HPI Tech
5* service
Desperate for a new thermistor cable for my MK3S printer. These guys supplied and delivered in less than 24 hours. Couldn't ask for better.
21 de março de 2023
Resposta da HPI Technology
Hi Phil,
Thanks for the review and I'm pleased to hear the thermistor arrived pronto. Hopefully the printer is back up and running!
Callum @ HPI Tech
Great product, great service!
The tape measure holder product is great - well made, easy to install and so simple to use! Such a time-saver for me to always know exactly where my tape measures are when I'm not using them! Delivery took a little longer than expected, but I think that was due to Royal Mail rather than HPI Technology - and they were responsive and helpful when I contact them. Would definitely recommend!
11 de março de 2023
Resposta da HPI Technology
Hi David,
Thank you for your kind review and I'm pleased to hear that you find some of the printed items we sell very handy. Your patience with the courier delay is appreciated but I do apologise it took slightly longer than it should've.
Best wishes.
Callum @ HPI Tech
Fast delivery of the correct part at a…
Fast delivery of the correct part at a great price, what more do you need
10 de março de 2023
Resposta da HPI Technology
Thank you for your review and custom Jamie!
Best wishes,
Callum @ HPI Tech
Top tjob from top team :)
Needed a new processor board for one of my printers in a hurry. They have a great range available, had what I needed and got it to me next day. What is not to like or praise. Thank you team :)
17 de fevereiro de 2023
Resposta da HPI Technology
I'm pleased to hear the board arrived with you very swiftly John, and many thanks for your review.
Callum @ HPI Tech
Resposta da HPI Technology
Thank you for your kind review Emanuel and I look forward to serving you in future.
Callum @ HPI Tech
Resposta da HPI Technology
Thank you for your kind review Ian and I hope you are pleased with the nozzles.
Callum @ HPI Tech
Brilliant
Brilliant! Was looking about for nozzles for my ender 3 v2. These guys even with shipping were cheaper than amazon or ebay and for the genuine product! They arrived in 2 days and slotted one right onto the printer!
Top Job! Ill be back for more!
25 de janeiro de 2023
Opinião espontânea
Resposta da HPI Technology
Good Evening,
Thank you for your kind review. I do believe we are the only sellers in the UK for this product, so the Amazon and eBay listings are us too. We're always able to offer the best prices when shopping with us directly. We do also aim to offer true shipping costs, not using it as an excuse to bring up prices at checkout.
Many thanks for your custom and I look forward to serving you in future.
Callum @ HPI Tech
Shocking delivery
8 days to receive an item I paid for 24 hour delivery for!
I understand it was the New Year, but there were 2 full days before the weekend that were within the 24 hour delivery period, any other company would have sent my item, but you waited till the following week and it still wasn't 24 hours from despatch!
Never again.
28 de dezembro de 2022
Resposta da HPI Technology
Hi Glenn,
Thank you for your review and I'm sorry to hear you are disappointed.
All customers purchasing over the festive period were warned on every single page of our website that if choosing a Royal Mail delivery service it would not be dispatched until the New Year. This is as they were not collecting mail from us again until 2023. I apologise you missed this message. For our usual next working day dispatch, you needed to select Evri Tracked at checkout as advised (which is cheaper than Royal Mail in many cases). Your package was dispatched as promised on the first working day of 2023 with Royal Mail Tracked 24.
Apologies you missed this message and we will look to make that even clearer in future. We tend to take a small break over the festive period, as otherwise it is a year-round operation ran by only a very small number of people.
Many thanks for your custom & Happy New Year.
Callum @ HPI Tech
Royal Mail strikes cause delivery delay
Due to the Royal Mail strikes the two fans I ordered arrived late, but HPI had informed me that this might happen which I thought was helpful.
Ignoring the delay, the price was very good and the fans do fit my printer.
12 de dezembro de 2022
Resposta da HPI Technology
Hi David,
Thank you for reviewing us and I'm pleased to hear you're happy with our pricing and fitment recommendations.
Apologies the Royal Mail strikes had a small delay on your order. As a result of your feedback and our own experience, there is now an alternative courier available to customers.
Many thanks,
Callum @ HPI Tech
Excellent service
Excellent service - my order was received very quick
and my 3D printer is now up and running again thanks to your speedy service
Your response was brilliant - thank you so much
21 de novembro de 2022
Resposta da HPI Technology
Thanks for your kind feedback Susan. As per your feedback, we do now also stock replacement nozzles for your MK3S, from E3D and Prusa themselves.
Good price and great service
Good price and great service, dispatched same day.
28 de novembro de 2022
Resposta da HPI Technology
Hello,
Thank you for your custom, Stephen. I'm pleased to hear that you felt we delivered well.
Thanks,
Callum @ HPI Tech
The customer service was absolutely…
The customer service was absolutely amazing.
11 de novembro de 2022
Resposta da HPI Technology
Good evening,
Thank you for your kind review. I'm pleased that we were able to satisfy your needs.
Please do not hesitate to get in touch if you require anything further.
Many thanks,
Callum @ HPI Tech
Resposta da HPI Technology
Thank you for your kind review Louise, and I am pleased to hear you are satisfied with the service provided.
A+++
Excellent service. A+++
Went out of the way to ensure i got my item faster because of the postal strikes. Very happy with it and the service provided and will definitely use them again if i require anything else. Thank you.
1 de outubro de 2022
Resposta da HPI Technology
Hi Stuart,
Thank you for your kind review. I'm pleased the mitigating measures put in place to avoid shipping delays during courier strikes were successful and we were able to get your CR Touch to you quickly.
Many thanks,
Callum @ HPI Tech
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.