HRcheck Opiniões 

394
•
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Website disguised basic DBS check as Enchanted charging £84 against £20 on gov uk Anyone not aware enchanted DBC check must be submitted by employer will most likely fall for it and pay quadruple f... Ver mais

Classificada 1 em 5 estrelas

PLEASE READ THIS AND REPORT THIS COMPANY! I PAID £109 FOR AN ENHANCED DBS CHECK WHICH I URGENTLY NEED, I AM CURRENTLY UNEMPLOYED AND CANNOT WORK WITHOUT IT. THERE’S NO CONTACT NUMBER ON THE WEBSITE MA... Ver mais

Classificada 5 em 5 estrelas

Although your site was difficult as I wanted enhanced and believe I am getting basic. I found trying to upload items difficult . I'm 74 so nothing seems to go right to do with tech. However your staff... Ver mais

Classificada 4 em 5 estrelas

Applied in error after finding out my employer was paying for DBS check, very helpful and refunded costs. Great company.


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3,2

Aceitável

TrustScore: 3 em 5

394 opiniões

5 estrelas
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3,2

Todas as opiniões

(394)

177 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Expensive at £109 but speedy

I was annoyed that when i went back to check something all my input had disappeared but once input again, the actual speed of getting my DBS done was really good. Just need the certificate now

3 de junho de 2026
Classificada 1 em 5 estrelas

Do not use HRcheck it’s a scam their…

Do not use HRcheck it’s a scam their website makes out they can do you an advanced DBS they gives you a basic for £100 when on the government website it’s £40 stay away from- I asked for my money back and they refused CON CON CON not even 1 star

26 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I usually don’t do this


I usually don’t do this, but honey, I have to spill the tea on HRcheck because this was a mess from start to finish.

I paid £100 expecting an enhanced certificate, which is what they advertised and what I was promised. Instead, what arrived was a basic certificate that’s probably worth £20 tops. How on earth do you charge five times the price and then deliver less than half? Absolutely unacceptable.

To make things worse, there is NO customer support. Like, nada. No one to call, just an email adress. Trying to get help or a refund has been like shouting into a void.

If you want honest, professional service and clear communication, run far away from these folks. I’m honestly shocked by the poor standards and lack of accountability. Save yourself the headache – don’t waste your money or time.

#Disappointed #CustomerServiceFail #HRcheckDrama

1 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Appauling

Appauling, do not use this company. Like many others I thought I was purchasing an enhanced DBS check and it came up after I had paid that it was basic. Asked for an immediate cancellation and have been met with antagonist emails, basically regurgitating terms and conditions and won't give me my money back. Poor service and quite frankly daylight robbery.

12 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Expensive DBS checks

I clicked their link after searching for DBS checks on google and this coming up as the first result. They do provide a good service but the cost is about 4x the price of a check through the official DBS website and they have a robust cancellation policy. So check the DBS website first if that will be sufficient.

7 de maio de 2026
Classificada 1 em 5 estrelas

I wanted DBs check for private hire…

I wanted DBs check for private hire licence then when I clicked on enhanced DBs check it automatically came to standard DBs check.
And they charged £84. For simple or started DBs check at that i have clearly maintained that this is for private hire licence.

I think the government should take action for misguiding the public.

26 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not use this company!

Do not use this company!! This is a highly unethical company - you think you are applying for an enhanced DBS and end up paying a lot more and get sent a basic DBS. I have had to use another company now and thus paid twice as there is no way of contacting the company - they do not reply to emails or contact requests. BEWARE!

14 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Charged for “Enhanced DBS” but Only Received a Basic DBS Check

Very disappointing experience with HR Check. I selected and paid for what appeared to be an Enhanced DBS Check, however only a Basic DBS Check was ultimately provided. The company later explained that Enhanced DBS Checks can only be requested by employers, which makes me question why the system allowed payment for the higher-level service in the first place.
I believe customers should be clearly informed before payment that individuals cannot obtain an Enhanced DBS Check. Charging a higher fee and then providing only a Basic DBS without refunding the difference feels misleading and unfair.
When I raised the issue, HR Check refused to refund the overcharged amount and relied on their no-refund policy, despite the fact that the actual service provided was different from what was paid for.
I am now considering escalating the matter through Citizens Advice and Trading Standards under UK consumer rights legislation.
I would advise others to carefully check exactly what service they are paying for before using this company.

8 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely disgusting !!!!!!

Absolutely disgusting ! Have been out of work but offered same. Keen to sort a DBS check I googled dbs check & this was the 1st result (I now know this was a sponsored link). I paid £102.50 instead of £21.50 for a check via gov website. No cancellations refunds or changes allowed. NOT HAPPY !!!!!!!!

8 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Quick easy service

The forms were easy to complete and uploading documents was easy using a laptop. You can keep track of your application online.

6 de maio de 2026
Classificada 1 em 5 estrelas

Far cheeper to use HMRC

This company will not cancel the direct debit and there’s no way to do it online so you’ll end up paying £8 a month for something that actually costs £12 a year if you go directly to HMRC -

9 de outubro de 2025

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