Website disguised basic DBS check as Enchanted charging £84 against £20 on gov uk Anyone not aware enchanted DBC check must be submitted by employer will most likely fall for it and pay quadruple f... Ver mais
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PLEASE READ THIS AND REPORT THIS COMPANY! I PAID £109 FOR AN ENHANCED DBS CHECK WHICH I URGENTLY NEED, I AM CURRENTLY UNEMPLOYED AND CANNOT WORK WITHOUT IT. THERE’S NO CONTACT NUMBER ON THE WEBSITE MA... Ver mais
Although your site was difficult as I wanted enhanced and believe I am getting basic. I found trying to upload items difficult . I'm 74 so nothing seems to go right to do with tech. However your staff... Ver mais
Applied in error after finding out my employer was paying for DBS check, very helpful and refunded costs. Great company.
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Very disappointed with this service
Very disappointed with this service. I did not realise this was a third-party company, as it was the first website that appeared on Google and it looks very official, similar to a government website. I paid a large amount of money for an Enhanced DBS check but was issued a Basic DBS check instead.
There is no phone number to contact them, and the live chat does not work, so there was no way to get help or resolve the issue. As a result, I lost my money and also lost the job I was applying for because I did not receive the correct DBS in time.
This service is misleading and I would not recommend it.
Overcharged and slow
I needed a basic DBS Check and I was in a rush, it is made to look like an official government site so I didn't realise it was just a private company. The request was done and I paid and I haven't been able to upload my details or access and sign the application is in progress or exists so my experience is functionally a scam.
Very disappointed
Very disappointed, I was not able to call them urgently to cancel submitted application, I asked for enchanted DBS check on Google and they sent me basic DBs check, which apparently is nearly 100 pounds and gov.uk 21 could do by myself,
Also wouldn't recommend to do documents have to be careful with them. Sending wrong form applications.
Paid for 24-Hour DBS — Still Waiting After 9 Days
Very disappointing service from HRcheck. I paid extra fees specifically to receive my DBS within 24 hours, but it has now been 9 days and I still haven’t received it. There has been no proper explanation or accountability for the delay, despite the premium charge. If you’re paying extra for fast processing, you expect the service promised — unfortunately, that was not the case here. I would not recommend relying on HRcheck if timing is important.
Very fast ty
Almost paid £81 for a basic dbs check i…
Almost paid £81 for a basic dbs check i am now going to spend 21 on the gov website instead.
Do not use! Scam company!
This company is a SCAM company! It's an absolute disgrace that companies like this are allowed to operate. I wish I'd seen the reviews first, but I believed that I was using the actual government DBS site! I have no idea why companies like this are allowed to exist when you can buy your basic DBS from the government for £21.50. this company charges £84 for the exact same product! I wish I could give them zero stars. I do not need a basic check and bought one in error thinking I was buying an enhanced check, I cancelled within minutes and was told they I am not entitled to a refund. They are a complete rip off, they are just a money making scam. I hope this reaches you before you use this company in error like I did.
It was great fast and convenient got it…
It was great fast and convenient got it on time ,
Great super fast service and very…
Great super fast service and very helpful staff and helpline. Thank you
Elderly Centre delays and no refund!!!
I help at an elderly centre. I was asked to support with the DBS. It take HR Check 3/4 months to complete one.
Plus the first one which was in June, they overcharged us. Still waiting for a refund. Every time I send an email, they say we will escalate it to our account team. Still waiting on a compliance of one submitted in September, still waiting for it.
This company is a joke. Quick to take your money. But very very slow in return it. And a very long long time for application to be processed!!!
STAY AWAY FROM THIS COMPANY
STAY AWAY FROM THIS COMPANY. Was under the impression that I had applied for an enhanced dbs and was charged £86 only to be told they were only sending a basic dbs. Why would I pay £86 for a dbs costing £21.50. They are a disgrace. Am now making a complaint to the government site, this company needs sorting
My experience was that
My experience was that , it’s easy , quick and not complicated.
HR people overcharged the customers…
HR people overcharged the customers doe’s look like they belong to gov.org but they don’t
They are independent company who overcharged the customers
I been charged £109.14 for enhanced DBS while the standard price is £65.00
Please check carefully when you applied on the website the address and what price going to charge u
It’s really a bad experience
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