Hillside Woodfuels Opiniões 196

I am unable to give an accurate review yet as I have not yet received my order, ordered 6 days ago, and am waiting for a reply to my messages enquiring about possible delivery date

Hi,wasn't has happy with the service on this occasion,compared to previous purchases,with the confusion regarding email stating delivery in 2-3days from date of purchase email.The last purchase(Tonne bag of logs)for some reason,have moisture and are not burning has good has previous orders,they've been stacked and are covered the same way as I've always done in the past with your logs.Hopefully this order is just a one off,otherwise I will have to find alternative supplier.

Regards Simon

Great service as usual

A superb service and highly efficient product. Logs ordered and delivered to the door within 24 hrs. Outstanding customer service, I will certainly be using Hillside Woodfuels again and would recommend to all!

Great service. Will definitely be ordering again

Can’t fault them delivered to my doorstep logs are a good size and burn ok very happy with our purchase .

Excellent service. Logs came in a sealed sack. Plenty of good sized quality wood. I would definitely recommend.

Great local company who I will continue to support as they provide a great product at competitive prices

Great quality logs delivered on time.

Very happy with service I’ve got a long and steep driveway and they delivered right to the house and logs look good haven’t used them yet but can’t complain about service .

Very poor experience, I made an order on 29th September for a log storage rack. I paid £14.99 express shipping and it did not arrive until 10th October. I checked my order tracker on 3rd October and it showed that my order was waiting to be dispatched to evri, evri did not receive the order until 8th October! So definitely not express delivery! I have also had a problem with my order as it is incorrect size and I have called numerous times and no one ever answers. I have also emailed twice and yet again no answer to emails either. Communication from this company as well as slow delivery is appalling. Would not recommend!

Good price and the bags of wood were wrapped up to keep the rain off

Great service - helpful on delivery.

Delivery guys were great and really helpful, can’t believe how much wood is in a sack! All different sizes which I prefer and they burn lovely

Excellent prompt delivery

Order easy to make and delivered well. Very nice men dropped off our logs, friendly and polite. Logs good quality. Only had one issue and that was the delivery was not made within the timeframe given and couldn’t get through on the phone or live chat. However we understand that’s this was due to changes in their systems. However we will order again from them again.

Helpful, convenient, efficient service. No fuss!

Lump wood charcoal is excellent, good heat and last well. Highly recommend it