Huckle Bee Farms Opiniões 63

TrustScore: 1.5 em 5

1,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Jim: Place an order back in March 2026. Have not received order yet(as of 6/26/26). U keep sending email and mail to purchase mor honey. I love too..but based on current outstanding order that’s no... Ver mais

Classificada 1 em 5 estrelas

I ordered 3 jars of honey on 10 March 2026. Like everyone else it seems, I haven’t gotten my order either. 106 days later and nothing. I suspect they got overwhelmed which is understandable but they d... Ver mais

Classificada 2 em 5 estrelas

Placed order on 3/15 and nothing. Email replies say they are expanding and shipment would be out last week and nothing. Understandably, it's hard to know legitimacy of companies when purchasing from a... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

After placing my order on March 7th, I received my honey on June 23rd. It was packaged nicely. No damage to the jars and it is delicious. I don’t know if I’d order it again because of the long wait bu... Ver mais

Informações sobre a empresa

  1. Quinta de apicultura
  2. Empresa de processamento de alimentos
  3. Produtor de alimentos
  4. Loja de comida saudável

Escrito pela empresa

We at Huckle Bee Farms have taken Raw Honey to a whole new level by infusing it with different fruits and vegetables to add natural, organic flavors to our Honey. Our mission is to “give your taste buds a treat” and to expand your knowledge of an age old condiment.


Informações de contacto

1,4

Muito mau

TrustScore: 1.5 em 5

63 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 51% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Classificada 1 em 5 estrelas

Do not buy from hucklebee Farms

I would give zero stars placed an order on March 29, 2026. They charge the card that day for the two jars of honey. Today is June 27, 2026 almost 90 days later and all it says is sitting in the infusion process- quite ridiculous. Emails are general responses with all sorts of excuses. The credit card should NEVER be charged until items shipped. I am not sure I will ever see the honey. I will never order for them again. Please save your money. Do not order from this company. You are better off going to local farmers markets. Lack of regard for any customer service whatsoever. I may never get the honey, but my card was charged immediately. I definitely think they’re a scam.

26 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Unreliable

I placed 2 orders in February. I did not receive them until April. They say allow 2-4 weeks, but the delivery time was more like 8 weeks.
We loved the honey, and I ordered another bottle as a Thank you gift. I didn't need it right away so I thought it would be fine.
I ordered early in April, and it is now the end of June.
I have emailed and messaged them daily, and no response.
I finally got a refund from PayPal.

8 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

After placing my order on March 7th

After placing my order on March 7th, I received my honey on June 23rd. It was packaged nicely. No damage to the jars and it is delicious. I don’t know if I’d order it again because of the long wait but it is really flavorful honey.

23 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Jim:

Jim:
Place an order back in March 2026. Have not received order yet(as of 6/26/26). U keep sending email and mail to purchase mor honey. I love too..but based on current outstanding order that’s not going to happen 🙅. I eat honey everyday in coffee and yogurt. I’m starting on my third quart, since March, today. Save money by discontinuing mail.. use those dollars for better production of orders.

.

26 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered like everyone else months ago

Ordered like everyone else back in March we are approaching July, i have never heard of such. I am so glad I didn't order this for an event. They really should not take online orders unless its in-stock. And to me the tone of the people answering phones are oh well type of attitude. They have to do better. Probally my last order. As long as people have waited they should throw in some free samples for the inconvience. At this rate we should get it by next winter.

24 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

If you actually receive your order, you will love it!

Let me start this review by saying their Espresso flavored honey is soooo good!!!! I found it in a store near my home and decided to try it. I liked it so much that I placed an online order on March 18th for several different varieties of honey. Unfortunately, as of June 20th, I had still not received the order. During that time, I received two general emails from Huckle Bee Farms addressing the length of time orders in general were taking, one on 04/06 and one on 04/14, the first stating “I wanted to personally reach out with an update on your order placed between March 1st – March 31st.
We’re happy to share that we’ve made strong progress—orders are now actively moving through production, with bottling underway and shipments going out as they are completed. Your order is in progress and you should be receiving it soon!”
The second email stated “Hi there,
I wanted to personally reach out regarding your order placed between March 1st – March 31st.
First, thank you. Your support truly means everything to our small family farm.
We know the wait has been longer than expected, and I sincerely apologize for that. Over the past couple of months, we experienced a backlog due to a combination of high order volume, operational upgrades, and a personal family health situation that required my time and attention.
While this has been a challenging time for our family, we have also been working hard behind the scenes to move forward and improve.
Here’s where things stand:
• Your honey is in the final stages of infusion or already moving into bottling
• Orders are being completed daily as we work through the backlog
• We’ve added a new filling station and expanded our production space to increase capacity
Most importantly, your order is in progress and will be going out as soon as possible as we continue catching up.
Our current estimated shipping timeframe is about 30–40 days while we finish clearing the remaining backlog.
On May 5th I called the company and was told my order would take 4-5 more weeks to ship. On June 20th I called again and was told 30-40 more days to ship, at which point I cancelled my order. No apologies from the person I spoke to on the phone, no thank you for giving us the opportunity, just an “ok, bye.” When looking on their social media pages, you can see where there are MANY hidden comments, I’m assuming from people who had pretty much the same experience I did, otherwise why hide the comments? I understand there were some family health issues they were dealing with and for that I’m sorry but my thought would then be they should A) stop taking more orders and B) take the initiative and cancel the orders they were unable to fulfill. All that to say, if you find Huckle Bee Farms honey in a store, by all means, BUY IT, it’s that good!! However I would not recommend ordering online from this business because you will literally wait months and only receive excuses until YOU end up getting annoyed and canceling your order.

17 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered 3 jars of honey on 10 March…

I ordered 3 jars of honey on 10 March 2026. Like everyone else it seems, I haven’t gotten my order either. 106 days later and nothing. I suspect they got overwhelmed which is understandable but they darn sure should’ve stopped accepting orders and taking our money. I’m going to contact my bank to dispute the charge and I’m going to contact the BBB as well.

10 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The worst experience ever

The worst experience ever. They take your money right away then it takes months to get your order. I still don’t have my product and I ordered in February, it’s now June 23. Customer service: no answer when calling, automated return messages when using email to ask where my order is, product says ready to ship, label created by usps and stuck there under waiting product from Honey Bee’s.
I’m happy I chose to order a sample size to see if I liked the taste of the product but I never expected to wait months to “taste it”.
Constant email about excuses for supply issues or family challenges. I worked for 42 years and never, ever, have I heard so many excuses.
Will never order again.

23 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Almost 3 months later, no product

I made an order March 23rd 2026. I sent email, I called, until 3 days ago I contacted PayPal and had them refund my money. I won the dispute. After almost 100 days later, still no email from them.

22 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

beware of company - seems like a scam

Placed my order on March 17th, it is now June 22 and still have not received anything. Sent a message a few times via their website, and I got one response saying order would ship by the first week of June but it did not. After my order did not ship when they said it would I reached out again twice, and have been ignored. my suggestion would be to stay away from this company - any customer issue they just spew the same excuse of high order volume and an illness in the family - neither in my opinion justify being behind 3 months not just on my order but it seems everyone else as well.

17 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Placed an order March 11

Placed an order March 11. STILL have not received my order. Tracking indicates “order is in process” but that has been the status since April.
Horrible customer service. They do not respond to emails. They do not provide updates. There is just a blanket shipping update on the website which hasnt changed for months.
I wish Id known, i would never have placed the order in the first place.

20 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

So my rating is as many negative stars…

So my rating is as many negative stars that I could give it but I had to give it one star.

I placed an order on March 8th. I understand it takes time to do the infusion for what I ordered. And I also understand that the family had some medical issues going on. So here we are over 3 months later and my order still has not shipped. I was told last week that it would go out no later than Friday. The label printed on Saturday not Friday, but it's still sitting in their facility NOT SHIPPED! I definitely do not recommend this business to order from whatsoever! Once I get my order I will never be ordering from them again and blocking all emails coming from them. And I will also be making recommendations to all of my friends never to purchase from this company.

18 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Where’s my order, who knows?

I ordered on March 17 of this year. I still have not received my order and have received 2 emails stating how far behind they are! Just excuses at this point! Like everyone else I was charged the same day I placed the order! I imagine they are still taking orders to this day even tho they are months and months behind!

17 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Excessive shipping time

Ordered on 3/7, today is 6/16 and still nothing. If shipping takes this long, it should state so on the website instead of saying 20 days. This was supposed to be a gift for a 4/26 birthday. So disappointing.

7 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer beware

Ordered March 7th....called 3 wks ago, said I'd have it in 2 wks. Called today, June 16th...said they will be boxing my order maybe tomorrow..but shipping label was made. Don't fall for shipping label line....until USPS actually gets the box...the label means Nothing! Now, they say a couple werks.....

16 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No product 3 months later and no phone response

Not only do I not have honey that I ordered 3 months ago, I just tried to call them and can't reach a person. The bill hit my credit card last month and I was looking for an update. Emails say to call but all you get is a recording to call during business hours, which is was when I called, AND you can not leave a message.

15 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Orders placed March 8 and April 7

I placed my first order on March 8, then another order for a sample pack on April 7. I have had lots of emails confirming that my order, though delayed, would be shipped soon. Every time I call I get a very pleasant person, who assures me my order will be shipped "in a couple of weeks". It is now June 11 (3 months after the first order) and still no tracking number. After reading all these reviews, my question is - HAS ANYONE ACTUALLY RECEIVED ANY HONEY?

6 de março de 2026
Opinião espontânea
logótipo da Huckle Bee Farms

Resposta da Huckle Bee Farms

We understand your frustration with the delay and appreciate you sharing your experience.

To answer your question directly: yes, thousands of customers have received their honey. In fact, many of the reviews posted during this same period mention receiving their orders and enjoying the products, even while acknowledging the longer-than-normal wait times.

Over the past few months, we experienced an unprecedented surge in demand while also navigating a serious family health situation involving my wife's chemotherapy treatments. During that time, production timelines unfortunately increased as orders moved through the infusion, bottling, packaging, and shipping process.

We appreciate that you called for updates, and it sounds like our team did exactly what we encouraged customers to do during this period—call for real-time information. The estimates provided were based on your order's production status at the time. Unfortunately, production schedules continued to shift as we worked through the backlog.

We also consistently communicated updates through our website, Facebook page, shipping information page, order confirmation emails, and weekly production update emails. We understand that none of those updates make waiting any less frustrating, but they were intended to keep customers informed rather than leave them guessing.

Unlike warehouse-style fulfillment companies, many of our infused honeys are handcrafted in small batches and require proper infusion time before bottling. That process was outlined in multiple places, including the order confirmation email, Terms & Conditions, Shipping Information page, website notices, and checkout process.

While we understand your disappointment after waiting three months, we respectfully disagree with the implication that orders were not being fulfilled. Orders continued moving through production and shipping daily throughout this period.

We understand this experience did not meet expectations, and we appreciate the opportunity we were given.

— Jim
Huckle Bee Farms

Classificada 1 em 5 estrelas

Scam

Scam. Save your money.

The process goes like this: They take your payment, ignore your calls, delete your comments, send lengthy excuse-filled emails, and then expect sympathy when customers start asking questions.

As for the product?

It's not real, honey.

Added after they finally replied:

I emailed, called, and messaged them on Facebook politely asking when my order would ship. Nothing. No response whatsoever.

Then I left a review and suddenly they appeared. Amazing how that works.

The reply was obviously AI-generated, but at least someone (or something) finally acknowledged my existence.

I still stand by my comment. It's not even real, honey. You took my money and never shipped the product, so there's really no way to prove otherwise.

Based on the number of similar reviews, it seems responding to complaints is happening more often than fulfilling orders.

5 de abril de 2026
Opinião espontânea
logótipo da Huckle Bee Farms

Resposta da Huckle Bee Farms

We respectfully disagree with every major claim made in this review.

First, Huckle Bee Farms is not a scam. A scam business does not spend months producing orders, communicating production updates, answering customer phone calls, issuing refunds when requested, and continuing to serve thousands of customers.

Second, we did not ignore customers. During an unprecedented backlog period, we sent weekly production updates, posted notices on our website, updated customers through Facebook, and repeatedly encouraged customers to call us directly for real-time assistance. While email response times were slower than normal due to volume, communication was never nonexistent.

Third, we do not delete comments simply because customers are unhappy. Negative comments remained visible across multiple platforms throughout this period, as anyone reading reviews today can clearly see.

As for the suggestion that our emails were "excuses," the facts remain the facts. We experienced an extraordinary surge in demand while simultaneously navigating a serious family health situation involving my wife's chemotherapy treatments. Being transparent about those circumstances was not an attempt to gain sympathy—it was an effort to explain what was affecting production.

Finally, the claim that our product is "not real honey" is simply false.

Our honey is real honey. We are beekeepers. We source real honey and create handcrafted infused honey products using real ingredients. Whether someone enjoys a particular flavor is a matter of personal preference, but suggesting the product is not honey is factually incorrect.

Customers are certainly entitled to be frustrated by delays. Many were. However, frustration with shipping timelines does not change the facts about our products or our business.

— Jim
Huckle Bee Farms

Classificada 1 em 5 estrelas

I ordered on 3/4/26 here it is 6/10/26…

I ordered on 3/4/26 here it is 6/10/26 still NO honey. Very disappointed. Yet I get emails about how am I enjoying the honey. Called today 9:45 said it was closed call back between 9am 5pm. Wished I would’ve read the reviews before I ordered. Never again will I order from Huckle Bee Farms.

10 de junho de 2026
Opinião espontânea
logótipo da Huckle Bee Farms

Resposta da Huckle Bee Farms

We understand your frustration with the delay and appreciate you sharing your experience.

However, we do want to respectfully clarify several points.

First, the automated emails asking about product satisfaction are generated separately from production and shipping updates. We completely understand how frustrating it is to receive those emails while waiting for an order, but they are part of our automated marketing system and are not intended to suggest that your order has already been delivered.

We also understand your concern regarding the phone system. Throughout this unusually busy period, we answered thousands of customer calls and repeatedly encouraged customers to call us directly because phone support often provided the fastest and most accurate information available. If you received a closed message during business hours, we certainly regret that experience, as there may have been a technical issue, call routing problem, or system error.

Over the past few months, we experienced an unprecedented surge in demand while also navigating a serious family health situation involving my wife's chemotherapy treatments. During that time, production timelines unfortunately increased well beyond our normal expectations.

We also consistently communicated updates through our website, Facebook page, shipping information page, order confirmation emails, and weekly production updates. In addition, our production process and shipping expectations were outlined in multiple locations before and after purchase, including the order confirmation email, checkout page, shipping information page, and Terms & Conditions.

Unlike warehouse-style fulfillment companies, many of our infused honeys are handcrafted in small batches and require proper infusion time before bottling. While that resulted in longer fulfillment times than anyone would have preferred, maintaining the quality, flavor, and freshness of the honey remained our highest priority.

While we understand your disappointment with the timeline, we respectfully disagree with the implication that customers were intentionally left without information. We made every effort to communicate production status and changing timelines throughout this challenging period.

We understand this experience did not meet expectations, and we appreciate the opportunity we were given.

— Jim
Huckle Bee Farms

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