Hugh Rice The Jewellers Opiniões 

3772
•
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Hugh Rice, St Stephen’s Hull I recently gifted my deceased mum’s silver ring to my daughter so she could gift it to her girlfriend for an upcoming birthday. Unfortunately, there was a garnet and di... Ver mais

Classificada 5 em 5 estrelas

Another visit to Hugh Rice in Hull today to collect my new Rolex. On arrival I was met by a female member of staff with a very nice coffee and made very welcome. The handover of my watch was again p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been long time customers with Hugh Rice and always had great service. This year we have purchased a few items from them and we have received fantastic service from Nikki (shop manager) and Kr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The staff at Hugh Rice are lovely people, very attentive, knowledgeable and professional. Nothing is too much trouble. Fantastic selection of jewellery and watches. I've been a customer o... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Ourivesaria

Informação fornecida por diversas fontes externas

Hugh Rice the Jewellers was established in 1971 by Hugh. His brother Mike joined him three years later as an apprentice jeweller, and the store remains to this day a family-owned and run business. We at Hugh Rice are immensely proud of our heritage, from humble beginnings as a basement workshop to a chain of thriving high street jewellery stores stocking the most recognisable and loved brands from across the world. We are specialists in diamond jewellery and luxury watches, and always deliver an outstanding level of customer care. Our on-site Service and Design Centre continues to provide bespoke in-house jewellery designs, watch servicing and jewellery repair.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(3772)

4 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Have been going to HR for many years…

Have been going to HR for many years and ALWAYS receive first class service from Joanne…. Beautiful jewellery and an amazing family business

3 de fevereiro de 2024
Opinião espontânea
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Resposta da Hugh Rice The Jewellers

I will pass this straight across to the Hull Team who will love your wonderful comments on your customer experience

Classificada 5 em 5 estrelas

Service was faultless

Service was faultless, Millie couldn’t have done more for us. We will definitely be returning customers.

7 de fevereiro de 2024
Opinião espontânea
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Resposta da Hugh Rice The Jewellers

Thank you for such a positive review, we are glad you are happy with the service!

Classificada 5 em 5 estrelas

Hugh Rice Harrogate… fantastic!

My husband and I have been customers of Hugh Rice Harrogate for a number of years now, and highly recommend them.

We initially visited the store with a watch enquiry and have since made numerous purchases.

Hugh Rice have exceptional product knowledge of all their watch brands and jewellery, and are always happy to answer any questions we have.

We are always made welcome and have never felt pressured to make a purchase which is a rarity these days.
In addition, the staff are friendly and approachable, and always offer helpful, honest advice.

It is now very hard when visiting Harrogate to not call in!

20 de janeiro de 2024
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Resposta da Hugh Rice The Jewellers

We are delighted to hear that you always had such a great experience in store. We will be sure to pass your lovely comments to the Harrogate Team. Thank you so much for your 5* review and for sharing this.

Classificada 5 em 5 estrelas

Perfect Choice

Excellent service. We couldn’t be happier we chose Hugh Rice for our wedding rings.

21 de janeiro de 2024
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Resposta da Hugh Rice The Jewellers

We are thrilled to be able to assist you in finding the perfect wedding rings, We will be sure to pass your lovely comments to the store. Thank you so much for your 5* review and for sharing this.

Classificada 5 em 5 estrelas

Christopher Ward watch adjustment.

I recently visited the Hull branch on the advice of Christopher Ward to adjust a link in my watch.
The staff were very helpful & kind.
Thank you so much for your help & advice.
They couldn't have done enough.

16 de janeiro de 2024
Opinião espontânea
logótipo da Hugh Rice The Jewellers

Resposta da Hugh Rice The Jewellers

Thank you again for sharing your great in-store experience. We look forward to welcoming you into the store again soon.

Classificada 5 em 5 estrelas

The staff at the Hull store are…

The staff at the Hull store are fantastic, especially Nicky that helped me today
Very knowledgeable with their products and very polite and professional, all of them are a credit to the company!
I will definitely be using them again

15 de janeiro de 2024
Opinião espontânea
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Resposta da Hugh Rice The Jewellers

I will pass this straight across to the Hull Team and Nicky who will love your wonderful comments on your customer experience.

Classificada 5 em 5 estrelas

Excellent service

Excellent service with a very professional, friendly and knowledgeable member of staff- thank you

12 de janeiro de 2024
Opinião espontânea
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Resposta da Hugh Rice The Jewellers

I will pass this straight across to the store who will love your wonderful comments on your customer experience

Classificada 5 em 5 estrelas

A delightful experience.

My experience in the Hugh Rice shop was delightful. The ambiance is warm and welcoming, as are the staff.
I found them knowledgeable and friendly, which made me feel at ease in surroundings that I’m not familiar with. Everything was undertaken at an easy pace and I was given plenty of opportunities to view and try different items without feeling rushed or obligated. It was an extremely pleasant experience.

11 de janeiro de 2024
Opinião espontânea
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Resposta da Hugh Rice The Jewellers

We are delighted to hear that you always had such a great experience in store. Thank you so much for your 5* review and for sharing this.

Classificada 5 em 5 estrelas

I bought a lovely peice of jewellery

I bought a lovely peice of jewellery, and the delivery was very quick and secure.
The only problem would have been given the option to buy a gift bag, considering it was from Gucci or given it for free, just like Gucci does.
Other than that, everything run smoothly.
And I would definitely recommend them.

19 de dezembro de 2023
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Resposta da Hugh Rice The Jewellers

Thank you so much for this lovely review

Classificada 1 em 5 estrelas

The overall packaging

19 de dezembro de 2023
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Resposta da Hugh Rice The Jewellers

We are sorry to hear that your order has arrived and the packaging was not in pristine condition, please be assured it is not the standard we expect our customers to receive their orders. We offer our sincere apologies for the inconvenience.

Classificada 5 em 5 estrelas

Best Rolex dealer by far with friendly…

Best Rolex dealer by far with friendly accommodating service whenever contacted👍

20 de dezembro de 2023
Opinião espontânea
logótipo da Hugh Rice The Jewellers

Resposta da Hugh Rice The Jewellers

We are delighted to hear that you always had such a great experience in store. We will be sure to pass your lovely comments to the Hull Team. Thank you so much for your 5* review and for sharing this.

Classificada 5 em 5 estrelas

Allun and Michael are extremely…

Allun and Michael are extremely knowledgeable and provide an excellent service. All sales representatives are extremely polite and helpful. I wouldn’t recommend anywhere else.

9 de dezembro de 2023
Opinião espontânea
logótipo da Hugh Rice The Jewellers

Resposta da Hugh Rice The Jewellers

We are delighted to hear that you always had such a great experience in store. We will be sure to pass your lovely comments to the Hull Team. Thank you so much for your 5* review and for sharing this.

Classificada 5 em 5 estrelas

Maya was extremely helpful

Maya was extremely helpful, approachable and responsive to my requests. Highly recommend.

9 de dezembro de 2023
Opinião espontânea
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Resposta da Hugh Rice The Jewellers

I will pass this straight across to the Harrogate Team who will love your wonderful comments on your customer experience

Classificada 5 em 5 estrelas

Fantastic experience at Hugh Rice Jewellers in Hull

During the whole process I received exemplary service with a great deal of help. It wasn't a trouble free transaction because I presented them with a problem but I am glad to say that was overcome and I was able to complete the purchase, much to my wife's pleasure I have to say.

1 de dezembro de 2023
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Resposta da Hugh Rice The Jewellers

Thank you so much for your 5* review and for sharing your experience

Classificada 5 em 5 estrelas

What a professional & welcoming place.

What a professional & welcoming place.

A great experience from a family run local business.

would highly recommend & use again,

Thank you Hugh Rice & in particular Max

17 de novembro de 2023
Opinião espontânea
logótipo da Hugh Rice The Jewellers

Resposta da Hugh Rice The Jewellers

Thank you again for sharing your great in-store experience. We look forward to welcoming you into the store again soon

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