I was dissappointed with the size of the the bracelet I ordered online. The photos on the site are misleading about size, it is significantly tinier than I expected it to be based on photos. Also,... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered a tree of life necklace as a gift. I have used Hurley Burley many times before and found the gifts I ordered to be very good quality. However this time I was shocked at the very poor qua... Ver mais
A empresa respondeu
Hurley Burley are remarkable. Such good value for the quality of its service and its products. We ordered book corners and bookmarks at short notice for a presentation. They were produced quickly and... Ver mais
A empresa respondeu
I have recently being in touch with Hurley Burley regarding an unusual request. They have been amazing from start to finish and I can't thank them enough.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Hurley Burley is a luxury jewellery and accessories company specialising in high quality products, beautifully personalised to create treasured bespoke gifts.
Informações de contacto
Hurley Burley Ltd, 1st Floor, 5-9 Hatton Wall, London, EC1N 8HX, London, Reino Unido
- 02080500771
- info@hurleyburley.com
- hurleyburley.com
3,1
Aceitável
168 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent product and quick delivery
I ordered a custom made necklace for my daughter. The price was reasonable and it arrived very quickly in a lovely gift box. The necklace was beautiful and as described. My daughter loves it. Thank you very much.
29 de março de 2020
Opinião espontânea
Excellent service and first class…
Excellent service and first class product. Absolutely delighted with the silver bangle and heart charms. Ordered on Saturday and received, duly engraved, on the following Tuesday. Thank you Staff at Hurley Burley!
25 de fevereiro de 2020
Opinião espontânea
Excellent customer service
The customer service at Hurley Burley is excellent. I ordered a product which (by my error) was sent to the wrong address and they were very helpful in getting a replacement sent out of goodwill. Would recommend. Can't comment on the product as it was sent as a present to a friend
27 de janeiro de 2020
Opinião espontânea
Very-very happy with their service
Very-very happy with their service, I got a replacement for free for my torn bracelet, that was very nice from them as at the beginning I just asked them for an advice of how that can be fixed as I knew it wasn't their fault at all. So they were just so kind and they sent a replacement to me.
22 de janeiro de 2020
Opinião espontânea
Very disappointed and annoyed
Very disappointed and annoyed. I ordered a mans bracelet from this company in plenty of time for Christmas. They have sent a completely different bracelet costing half the price I paid. They give no phone number on the invoice or website and when I finally found a number to ring it’s voicemail only saying you won’t get anything now before Christmas. Great. Poor service..don’t bother.
19 de dezembro de 2019
Opinião espontânea
Disappointment in earrings
Purchased two pairs of earrings from this company, packaging was lovely and delivery extremely quick, however, one pair fit perfectly yet the other pair wouldn’t go through any of my 10 piercings even though the earrings state the same measurements.
Contacted the company and they said due to hygiene reasons they couldn’t do anything about it which is understandable, however I am now left with £35 worth of earrings that are unwearable without a mention of seeing if the earrings are faulty or an exchange or gift card, nothing. Sadly very disappointed after trying to support a small local company!
14 de agosto de 2019
Opinião espontânea
I ordered three scarves around…
I ordered three scarves around Christmas and the pom pom's started to fall off fairly quickly. I told Hurley Burley and the customer service was fantastic, they were very apologetic for the inconvenience and sent out three replacements which arrived the next day.
The replacement scarves are different, as I requested, and feel like better quality.
My 5 stars are for the outstanding service I received. You can really tell they care about their customers.
8 de março de 2019
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.