HURR saved the day! I ordered my gown last minute and it got delivered right on time for the wedding. The gown was beautiful, fitted perfectly and it was in great condition. Thanks to Sandra for sendi... Ver mais
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Leia as opiniões dos outros
Love Hurr and generally had a great experience when I've rented items. The only bad one I've had was when a dress was sent to me the day before a big event in an unwearable condition. I had no time to... Ver mais
It was the first time I used Hurr and I was really impressed with them. The lender was fantastic and kept in regular contact with me. The dress surpassed expectations and would recommend Hurr to anyon... Ver mais
I love HURR! The system is so easy and understandable, I always get notifications so I know what’s happening with my item, and the tracking feature is great. If you want to rent designer items, HURR i... Ver mais
Informações sobre a empresa
Escrito pela empresa
HURR is the smart way to rent your wardrobe, on-demand. The UK's leading wardrobe rental platform allows members to share clothes and accessories, securely and in seconds.
Informações de contacto
First Floor, 85 Great Portland Street, W1W 7LT, London, Reino Unido
- contact@hurrcollective.com
- hurrcollective.com
4,4
Excelente
3 mil opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 51% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great app for circular fashion…
Great app for circular fashion economy. The messaging feature is a bit glitchy but otherwise had a great rental experience
14 de maio de 2026
Opinião espontânea
Resposta da HURR
We’re so pleased to hear you had a great rental experience and love your support for circular fashion.
We really appreciate the feedback regarding messaging. Our tech team is actively working on improvements to make the experience smoother.
Happy Hurr
I’ve used Hurr a few times over the past few years and it’s been an invaluable resource for event dressing in a sustainable way. The peer to peer system works well and lenders are typically very responsive and everything works smoothly. Thanks Hurr for helping us all dress more easily and gloriously!
9 de maio de 2026
Opinião espontânea
Resposta da HURR
We’re absolutely delighted to hear that HURR has been such an invaluable resource for your event dressing over the years, and that you’ve had such positive experiences with peer to peer lenders.
It means a lot to us to hear you’re enjoying dressing more sustainably and with ease, exactly what we’re here for!
Really poor experience with no…
Really poor experience with no communication from Hurr customer service or the dress provider. Requested and paid for a dress with dates selected shown available. Completed ID checks and have received no update other than my request has expired and my refund will take 5-10 days. What a total scam and waste of time! I have tried to message the provider Loan my Look with no communication either. Why an earth is payment taken when a brand can just let a request expire 48 hours later? Useless- will use one of the many other providers instead!
17 de maio de 2026
Opinião espontânea
Resposta da HURR
Hi Grace, we’re really sorry to hear about your experience and completely understand your frustration.
HURR operates as a marketplace, so there are two different types of rentals on the platform:
HURR Managed items, which are accepted immediately
Peer-to-peer items, where we do need to wait for the individual lender to respond and accept the request manually
In this case, the lender unfortunately wasn’t able to accept your booking request before it expired.
We also just wanted to clarify that payments are not actually taken until a request is accepted. The amount you saw was only a payment authorisation, and as the request expired, those funds should automatically disappear from your bank statement within a day or two depending on your bank, so your money has not been charged or held long term.
Most lenders on HURR do respond and accept requests very quickly, and we’d genuinely love the opportunity for you to try us again in future.
10/10 Would Recommend Hurr
Would recommend Hurr, it is a quick and easy process, and the lender I used was great.
8 de maio de 2026
Opinião espontânea
Resposta da HURR
Thank you so much for your kind words and for taking the time to leave this review!
We’re so pleased to hear you found the process quick and easy, and that you had a great experience with your lender.
Love keeping my wardrobe current and…
Love keeping my wardrobe current and versatile while being sustainable! HURR is my go to for all special occasions
7 de maio de 2026
Opinião espontânea
Resposta da HURR
We’re so happy to hear that HURR is your go to for special occasions and that you’re enjoying keeping your wardrobe both current and sustainable!
Such a wide range of choice and…
Such a wide range of choice and fantastic people to rent from! Great communication and all quite affordable.
3 de maio de 2026
Opinião espontânea
Resposta da HURR
Thanks so much for your lovely review!
We’re really glad you had a great experience and found plenty of choice on the platform.
Great service
I use Hurr every time I'm back in the UK for events. Have always managed to rent beautiful pieces, hassle free.
1 de maio de 2026
Opinião espontânea
Resposta da HURR
We’re so happy to hear HURR has become your go to whenever you’re back in the UK for events, and that you’ve consistently had a smooth, hassle free experience finding beautiful pieces.
Super easy process
Super easy process, sellers I've used have always been very communicative and on-time. Dresses I've hired have been in perfect condition.
21 de abril de 2026
Opinião espontânea
Resposta da HURR
Thank you so much for your lovely review.
We’re so happy to hear you’ve found the process easy and seamless, and that your lenders have been communicative and reliable throughout. It’s also wonderful to know the dresses arrived in perfect condition.
We really appreciate your support and hope to see you renting with us again soon!
Loved
So easy to manage the site and the lender was lovely. I was nervous using it the first time but all went smoothly and I would definitely use it again
29 de abril de 2026
Opinião espontânea
Resposta da HURR
Thank you so much for your lovely review. We’re really glad to hear your first experience went so smoothly and that you felt supported throughout!
Resposta da HURR
Thank you so much for your lovely review! We really appreciate it!
We’re so glad to hear you found the service easy to use and your delivery was quick. Hope to see you renting with us again soon.
Absolutely seamless
Absolutely seamless. Received the dress of my dreams for a fraction of the price, without taking any extra closet space. I always rent for weddings and special events now
28 de abril de 2026
Opinião espontânea
Resposta da HURR
We’re so happy to hear you had such a seamless experience and found the perfect dress for your special occasion. It means a lot to us that you’re now choosing to rent for weddings and events!
Amazing selection of items and renting process
Amazing selection of items, verified and clear system to book and secure pieces, found the instructions on returns / communicating tracking etc with the lender supper clear too.
25 de abril de 2026
Opinião espontânea
Resposta da HURR
Thank you so much for your lovely review.
We’re really glad to hear you found the selection great and the booking process clear and easy to follow. It’s also wonderful to know the returns process and communication with lenders felt straightforward for you too, that’s exactly what we aim for!
Sustainable way to wear high end fashion
I used Hurr to rent a designer handbag for my wedding day and loved it. I then recently rented a dress for attending a wedding. The process was really easy and straightforward. I bought a flex pass (where you buy credit for an offer) which made it more reasonable. It’s a great sustainable way to rent slow fashion and high end clothes. The dress I rented was high quality and you could really tell the difference between high street and this, the material was so thick and cut well so was flattering. The person I rented from sent it early and in good packaging, and provided the return packing too. Overall I loved my dress and the experience was seamless.
1 de maio de 2026
Opinião espontânea
Resposta da HURR
Thank you so much for taking the time to share this lovely review, it really means a lot to us.
We’re so happy to hear you had such a great experience for both your wedding day handbag and your recent dress rental. It’s wonderful to know the Flex Pass helped make things more accessible for you, and that you loved the quality and feel of your dress.
We also really appreciate your kind words about the lender and the overall experience. We’ll be sure to pass this feedback on.
It’s amazing to hear you’re enjoying a more sustainable way to access designer fashion, and we hope to welcome you back again soon for your next special occasion
Such an easy to use rental service
Such an easy rental service for a last minute wedding guest dress. Easy app to navigate, huge choice of brands - would definitely use again.
1 de maio de 2026
Opinião espontânea
Super easy and great dress
Super easy, and a great way to get a designer wardrobe in a sustainable low cost way! Fab dress would defo use again.
1 de maio de 2026
Opinião espontânea
The chance to wear beautiful dresses
It is so easy and seamless. I have rented three times from Hurr and will do more and more. The chance to wear some beautiful dresses that I wouldn’t dream of buying but renting makes it possible!
30 de abril de 2026
Opinião espontânea
I love Hurr
I love Hurr, amazing selection of designers to suit every special occasion. I can’t wait to rent my next dress for my wedding after party.
25 de abril de 2026
Opinião espontânea
I’ve used Hurr about six times now and…
I’ve used Hurr about six times now and I love it! Every dress and lender has been amazing and I love being able to wear designer dresses I’d never usually buy!
29 de abril de 2026
Opinião espontânea
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