I've had a great experience with iGMS. The platform has been solid, but what really stands out is their customer support. Every time I've needed help, their team has been responsive, proactive, profes... Ver mais
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I have been using iGMS for about 2 years now to integrate the bookings of my house on various platforms and automate emails. Their customer service is quick, helpful and courteous.
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iGMS turned our chaos into calm. Juggling two listings on two platforms had us checking things all day long. Now we can see everything "at a glance." Streamlined end-of-the year financial reporting... Ver mais
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iGMS customer support is so helpful. As a somewhat technical person, but new to APIs, their customer support walked me through their docs and helped me automate some processes. They were clear and hel... Ver mais
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Informações sobre a empresa
Escrito pela empresa
iGMS is a top-rated vacation rental software that is designed to put your STR business on autopilot. Start a free 14-day trial.
Informações de contacto
105-185 Forester St., V7H 0A6, North Vancouver, Canadá
- +1 (425) 222-2922
- support@igms.com
- igms.com
4,5
Excelente
136 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great tool
Great tool - I used it from the early days and witnessed the continuous improvements.
15 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Gabriel,
Thank you for your positive review. It's great to get high praise for a long-term customer. In case of any questions, we are here to help at support@igms.com or via Live Chat.
Regards,
iGMS Customer Experience Team
IGMS is great!
IGMS has been great all in PMS for short term rentals. Really happy with their services. Support is also very responsive when help is needed.
15 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Kobe,
Thank you for rating iGMS highly. We are happy to provide you with high-level service and support. In case of any questions, we are here to help at support@igms.com or via Live Chat.
Regards,
iGMS Customer Experience Team
Reco as a Host!
Overall, we've had a great experience with the platform. As hosts of a busy lake house it's been great to have a snapshot on that platform as well as VRBO. It's easy to use and super intuitive. Only call-out is sometimes something goes wonky where it's not blocked and is actually booked on VRBO and it's showing open on AirBnB. it's only happened 2-3 times out of close to 100 bookings so overall super happy with the experience and would recommend to anyone hosting on multiple platforms.
15 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello The Couches team,
Thank you very much for your positive review and sharing your positive experience with iGMS. To prevent any issues with blocking dates on both Airbnb and Vrbo, we highly recommend grouping those channels under the same property. This way iGMS will be checking with each platform if there's a block, and will not allow any double-bookings. Here's a short guide on how to group listings on iGMS - https://www.igms.com/help/knowledge-base/how-do-i-group-listings-on-multiple-booking-platforms/
In case of any questions, we are happy to help at suppport@igms.com or via Live Chat.
Regards,
iGMS Customer Experience Team
A must have
This system allows for me to manage 9 rental properties as easily as managing 1. It links AirBnB and VRBO seamlessly and automates reviewing and notifying guests of any info I was having to manually send out. A MUST HAVE!
15 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello David,
We are glad to hear that you are satisfied with the quality of service and product. In case of any questions, feel free to reach out at support@igms.com or via Live Chat at any time on weekdays and from 9 am to 5 pm over the weekends.
Regards,
iGMS Customer Experience Team
Excellent property management system…
Excellent property management system for your short term rentals. They also have great customer support. I have 6 properties on iGMS now and I'm very happy with how easy it is to use, and how much time it has saved me. The cleaner coordination alone is a dream come true. I have recommended iGMS to all my friends that have short term rentals and I highly recommend it to you.
15 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Team,
Thank you for thr positive review and your generous recommendations to all your friends! We are glad to hear that you found the cleaning management tool especially helpful. In case of any questions, feel free to reach out to us at support@igms.com or via Live Chat.
Regards,
iGMS Customer Experience Team
Good value
Very easy to use. Well integrated with the major channels.
14 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Luke,
Thank you for the positive review! We are glad to hear that the tool satisfies your needs and expectations.
Regards,
iGMS Customer Experience Team
Chaos into Calm
iGMS turned our chaos into calm. Juggling two listings on two platforms had us checking things all day long. Now we can see everything "at a glance." Streamlined end-of-the year financial reporting is so much easier and accurate. Automated messages to our guests and cleaning team is brilliant making our work much lighter as well. Highly recommend iGMS to anyone with multiple listings on multiple platforms.
14 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Team,
We are pleased to hear that you rate iGMS highly and are willing to recommend it to others! In case of any questions, we are always at your service at support@igms.com or via Live Chat.
Regards,
iGMS Customer Experience Team
Great service at a great price!
14 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Joe,
Thank you for the positive review!
Regards,
iGMS Customer Experience Team
Best Time Saver
I've been an iGMS client for over 1 year and its templates feature has been one of the most important reason why I decided to manage my inbox from here. The easy calendar view and the option to lock dates made it even better.
14 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Enrico,
We would like to thank you for leaving a positive review about iGMS. We are glad to hear that Inbox and Calendar features satisfy your needs and meet your expectations. We hope you will use the iGMS to its full potential.
Regards,
iGMS Customer Experience Team
The software has been instrumental in streamlining communication over multiple platforms
The software has been instrumental in helping me streamline multiple vacation rentals over multiple platforms. The automatic communication features, app, and general ease of use has saved me countless hours and helped me reach more people across the platforms
10 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Oliver,
Thank you for leaving a positive review, we appreciate you rating the iGMS solution highly. We hope you will continue using the software and strealine your business further for many years moving forward. In case you need any assistance, we are available at support@igms.com or via Live Chat.
Regards,
iGMS Customer Experience Team
Excellent software
Excellent software, easy to use, integrated easily with booking platforms.
9 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Valerie,
Thank you for rating iGMS highly. In case you need any assistance, we are available at support@igms.com or via Live Chat.
Regards,
iGMS Customer Experience Team
Trustpilot is very prompt with helping its…
Trust pilot is very prompt with helping its customers with their business needs. Trust pilot has helped my company operate smoother and more efficiently due to the functionality of its software. As a result our employees have more free time to explore with family and friends.
9 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Bungalow Star team,
Thank you for your positive review. In case you need any assistance, we are available at support@igms.com or via Live Chat.
Regards,
iGMS Customer Experience Team
Automate away
Booking automation has never been easier. iGMS takes care of everything I used to manually take care of. And it's even better with their integration with all the listing sites I have.
9 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Taymar,
Thank you for taking your time to write a review about iGMS. At the moment, we support direct integration with Airbnb, Vrbo, and Booking.com platforms, and here's more to come. In the meantime, if you decide to add another platform, you can link it via an iCal to the iGMS Multi-calendar. Here's a short guide on how to do so - https://www.igms.com/help/knowledge-base/importing-calendars-to-airgms-via-ical/
Regards,
iGMS Customer Experience Team
Igms is an awesome platform to use
Igms is an awesome platform to use. Great customer service. Quick responses. Constant upgrades and notifications about upgrades. Affordable!!
9 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Scott,
Thank you for rating iGMS highly! If case of any questions, we are here to help at support@igms.com or via Live Chat within the product.
Regards,
iGMS Customer Experience Team
Very easy to use software
8 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Travis,
Thank you for your positive review. If case of any questions, we are here to help at support@igms.com or via Live Chat within the product.
Regards,
iGMS Customer Experience Team
Kudos
IGMS is an excellent platform that makes my job as a host 100% easier.
8 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Michelle,
It's amazing to learn that iGMS made your job as a host easier. We hope you will continue using the product to streamline your business even more. Thank you for being with us! If case of any questions, we are here to help at support@igms.com or via Live Chat within the product.
Regards,
iGMS Customer Experience Team
It's a good software for automating…
It's a good software for automating short term rental processes. I've used it for 2 years and find it very useful.
8 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Dan,
We are thrilled to get a positive review from a long-term customer! It's great that iGMS has been useful to you for all this time. Thank you for being with iGMS, we hope for many more fruitful years of collaboration.
Regards,
iGMS Customer Experience Team
Been with them for years.
8 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Heath,
Thank you for your positive review. We are glad to hear that you've been with iGMS for years and satisfied with the qualify of our service and product. If case of any questions, we are here to help at support@igms.com or via Live Chat within the product.
Regards,
iGMS Customer Experience Team
The gold standard for managing short term rentals
IGMS has quickly become the gold standard for managing short term rentals. I luckily stumbled upon iGMS before launching my first short term rental and was so glad I did. There are a lot of other tools on the market, but iGMS is sure to become the leader because of their continual effort to expand and improve the capabilities of the software.
8 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Chris,
We are honored to be a gold standard for managing short-term rentals according to your experience! We will make sure to pass your feedback to our product team. Thank you very much for choosing iGMS. If case of any questions, we are here to help at support@igms.com or via Live Chat within the product.
Regards,
iGMS Customer Experience Team
This app has saved so much time with…
This app has saved so much time with sending emails
8 de setembro de 2021
Opinião espontânea
Resposta da iGMS
Hello Jody,
Thank you very much for choosing iGMS. We are glad to learn that the tool was helpful with automating messages for your guests. If case of any questions, we are here to help at support@igms.com or via Live Chat within the product.
Regards,
iGMS Customer Experience Team
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