Absolutely superb fast service from iiko, our problems were resolved in less than an hour after our system took itself offline. All data was quickly and correctly re-synced and we are up and runnin... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
We have been using iiko for the last two years now and have today purchased our third till system from them. Iiko have a great customer service, second to none. Highly recommend.
A empresa respondeu
As a new customer, we've just gone live with our first venue. It's early days but the system is functionally rich and supports what we do extremely well. The tech support is fantastic, friendly, appr... Ver mais
A empresa respondeu
Great system, all managed via internet, a lot more functionality than our previous provider. Our old member discount cards have all been added to the system without any issues. The sales guys were g... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de software
- Serviço de empresa para empresa
- Computação em nuvem
- Fornecedor de terminais de pagamento automático
- Empresa de software
- Fornecedor de equipamento para lojas
Escrito pela empresa
iiko is redefining what POS can mean to F&B businesses and what value they can expect from it – transforming their point of sale to their point of success. Management system helping more than 45,000 restaurants, bars and shops worldwide to boost profits and grow!🚀
Informações de contacto
4th Floor, 3 Shortlands, Hammersmith, W6 8DA, London, Reino Unido
- 02038809977
- cs@iikosoftware.com
- iikosoftware.com
4,8
Excelente
127 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good service
Very good service, always available for any issues or answers. Highly recommend them for your business. Very efficient and helpful.
30 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Chris
Thank you for taking the time to leave us such a great review. While Trustpilot places stars next to our business, it is our customers who are the real stars. Most people don't bother to leave reviews about positive experiences, and that's what makes you the star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this pat on the back, you made our day! We will strive to deliver great support consistently.
Many thanks
Customer Success Team
Excellent support and excellent…
Excellent support and excellent reporting
23 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Phillip,
Thank you for your kind review, we really appreciate you spending the time to share your views. We hope you continue to enjoy using iiko!
Many thanks,
Customer Success Team
Great system
Great system . it help you to track all your items and ingredients to pre order also easy system to use for mangers and front of house staff as well
22 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Helen
Thankyou for your kind review. At iiko we appreciate how important inventory management is for customers to maintain profit margins. Equally making the system easy-to-use for staff. Our R&D team work very diligently on these features and your review will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.
Many thanks
Customer Success Team
Friendly support staff
Support staff are very friendly and willing to give sufficient time and advice to enable the user to understand the system and use it to provide business benefits.
20 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Barbara,
Our system is one of the most in depth available and we are always willing to put in the time so that our customers can get the most out of it for their business. Thank you for the amazing review!
Many thanks,
Customer Success Team
I've had a very good experience with…
I've had a very good experience with this company. Helpful, quick to respond with knowledgeable staff. Would highly recommend.
17 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Holly,
Thank you for your amazing review, it's been a pleasure working with you on your new EPOS system. We look forward to maintaining a great working relationship.
Many thanks,
Customer Success Team
easy to deal with
easy to deal with, runs smoothly and if there are any problems they are dealt with straight away.
16 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Emma,
I'm glad that our streamlined approach to any issues you may have is working for you. We are always improving and implementing new processes based on the feedback we receive.
Many thanks,
Customer Success Team
Great customer service
13 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Victoria,
Thank you for your continued support.
Many thanks,
Customer Success Team
Fantastic service
Fantastic service. Everyone super helpful and there to support you every step of the way. Highly recommend!
13 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Sammy,
Thank you so much for your wonderful review, I am pleased you are happy with the service so far. We endeavor to keep these high standards.
Many thanks,
Customer Success Team
Responsive customer service
Responsive customer service . Excellent
13 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Miriam,
We strive to have the highest level of customer service & it's great to hear you find our Customer Service team are catering to any support you may need.
Many thanks,
Customer Success Team
Great software
Great software, had no problems so far & help has been at hand at all times.
12 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Aiden,
We are glad that you are finding the system helpful and easy to use.
Many thanks,
Customer Success Team
Second to non in customer service!
An amazing, friendly and approachable team, that have been extremely helpful and willing to go the extra mile to help us and the guide us every step of the way. Thank you so much for everything. Would recommend 100 times over!
12 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Sammie,
Thank you for your wonderful review, your feedback is very important for us to grow our business.
We will continue to go the extra mile for our clients and support you on your journey.
Many thanks,
Customer Success Team
Great service and always helpful when I…
Great service and always helpful when I have any issue with my till system.
Would highly recommend them.
12 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Lydia,
Thank you for your continued support with iiko, we look forward to working with you in future projects.
Many thanks,
Customer Success Team
A really easy system to use
A really easy system to use!
All our staff enjoy using it, and found it quick and simple to understand.
The team at iiko are available 24/7 to help and adjust anything that needs adding and changing.
Couldn’t recommend enough!
12 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Emily,
We are glad that you are finding the functionality of the system quick and simple to understand.
Thank you for your kind comments.
Many thanks,
Customer Success Team
Brilliant customer service and after…
Brilliant customer service and after sale support, first class
12 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Wendy,
Thank you so much for your review! I look forward to working with you in the future.
Many thanks,
Customer Success Team
Excellent Support
We have used iiko now for just under a year. The system is robust, ours has been programmed well so easy to use, but the best part is the back up service.
We change menus regularly and this is always updated within seconds from our excellent support team.
I would highly recommend this ipos system
12 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Richard,
Thank you for your amazing review! There is now a feature on our back-office platform that gives you more control of your data including Menu & Prices.
Many thanks,
Customer Success Team
Affordable and easy to use system.
Affordable and easy to use system.
We had a sea of companies telling us that they had the best till system, from handheld tablets to bulky systems that did not seem fit for purpose.
Iiko came out on top for value, ease of use and getting the answers to questions.
Thanks!
12 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Julian,
We are so glad to hear you are enjoying the iiko services and thank you for such a wonderful review.
We look forward to continuing this great working relationship.
Many thanks,
Customer Success Team
Epos system iiko
The support received from Iiko since installation of our epos system has been great .The telegram system enables Speedy two way communication ensuring updates are completed in a timely manner. Great job!!
12 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Serena,
Thank you for your positive review. It has been a pleasure working with you and I look forward to continue supporting any needs you may have.
Many thanks,
Customer Success Team
Easy system to use
Easy system to use, great support team available at a moments notice and at times when you need them most!
Reasonably priced for initial set up. Was simple to install with just a little help needed!
Impressive overall.
Thanks!
11 de dezembro de 2019
Opinião espontânea
Resposta da iiko
Hi Sarah,
Thank you for your review. We are glad that you are finding the iiko service impressive.
We look forward to continuing working with you in the future and are always here to help.
Kind regards,
Customer Success Team
Amazing and would Highly Recommend
I started using this system last year (Dec 18), when I purchased my coffee Shop and Wine Bar. I have to say it was one of my best purchases which I have made. The reporting system, staff rota system and stock controls are great. I cannot fault the support team who are just so helpful even when it is our error. The system has lots of functions and I am still getting used to them. The automatic link into my accounting system (Xero) is also great. It's a really simple easy to use POS system. I would highly recommend this system to anyone, Well done IIko team and thank you.
24 de outubro de 2019
Opinião espontânea
Resposta da iiko
Hi Oliver,
Thank you for your positive review. We are delighted that you find iiko easy to use and are exploring many of the features available. We are always here to help if you need anything!
Kind regards,
Customer Success Team
System is easy to use and support staff…
System is easy to use and support staff are extremely helpful.
21 de outubro de 2019
Opinião espontânea
Resposta da iiko
The team here at iiko is thrilled to hear such good feedback and were proud to be supporting your success. Thank you Dave!
Customer Success Team
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