I was reminded by the company that my unit requires servicing. The service was easy to book and the company was very accommodating with the time of the service. The engineer arrived 15 minutes early... Ver mais
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Leia as opiniões dos outros
Really informative and not just a hard sell for their product. As an ex fire fighter, spoke with authority and a knowledge of how fire works and best ways to prevent it. Not just another boring safe... Ver mais
A empresa respondeu
The Engineer, Ryan, who came to service the fire suppression system on February 6th, was on time, friendly, and quick. That's peace of mind for another year. Great customer service, too, very respons... Ver mais
A empresa respondeu
All good: Justin was punctual, respectful of the property and did the service quickly and efficiently. Not Justin's fault but this is VERY expensive but I presume people swallow the price for the war... Ver mais
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Informações sobre a empresa
Escrito pela empresa
iMist™ is the modern fire suppression solution replacing the heritage technology of fire sprinkler systems. It eliminates concerns over water damage, large water supply tanks, water supply upgrades and hidden maintenance costs. We offer the perfect high pressure water mist system that can be installed quickly with a minimum of fuss but a maximum of protection for you and your property.
Informações de contacto
4 Abbey Wood Road, ME19 4AB, Kent, Reino Unido
- 0808 122 3344
- sales@imist.com
- imist.com
4,8
Excelente
273 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Annual servicing - Friendly & efficient
Annual servicing of our home iMist system was handled in a friendly & efficient manner, from Samantha coordinating at head office through to John Ashdown, the engineer who attended this morning to complete the service.
Many thanks
Q 207919 - 2025
10 de abril de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Clive,
Thank you for taking the time to leave us a review.
I'm so pleased to hear that you had a positive experience during your booking process with Samantha and during your servicing appointment with John.
I'll be sure to pass your kind feedback on to the team.
-iMist
Fabulous admin staff (Sam and Chloe)…
Fabulous admin staff (Sam and Chloe) who make things happen and super professional engineer (Ben). Thank you
9 de abril de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Good morning,
Thank you for taking the time to leave us a review.
I'm pleased to hear that you had a positive experience Sam, Chloe and Ben.
-iMist
Efficient fast service
The engineer, John Ashdown, arrived on time and was very amiable. He carried out the service efficiently and without any fuss or bother
The Q number is S206044-2025
7 de abril de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Steve,
Thanks for taking the time to leave us a review.
I'm pleased to hear that John arrived on time and carried out your service efficiently and without any fuss or bother.
-iMist
Resposta da iMist Fire Suppression
Hi Philip,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Joe was polite, tidy and professional during your appointment.
-iMist
Nick was great and very helpful
Nick was great and very helpful, friendly, clean and tidy. Great job again!
13 de março de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Juliet,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Nick was helpful, friendly and tidy during your appointment.
-iMist
S2212484-2025
Nick arrived within time frame. Carried out service efficiently.
2 de abril de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Rosaleen,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Nick was on time and carried out your service efficiently.
-iMist
Resposta da iMist Fire Suppression
Hi Matthew,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you found your visit to be informative.
I'll pass your kind words on to the team.
-iMist
John Ashdown was brilliant!
28 de março de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Abi,
Thanks for taking the time to leave us a review.
I'm pleased to hear that John was brilliant during your visit.
-iMist
Ben was very helpful and an asset to your company
Helpful and friendly engineer who serviced our tank quickly and efficiently.
The engineers name was Ben Hunt and I would hive him 10/10 as he phoned when on way, was on time, a clean worker and serviced the machine taking care to not distrupt the kitchen and the unit it is housed in!
4 de março de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Carolyn,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Ben was helpful and friendly during your servicing appointment.
I'll be sure to pass your kind feedback on to the team.
-iMist
Polite engineers that carried out their…
Polite engineers that carried out their job efficiently. What’s not to like ??!! W
3 de março de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Sue,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that the engineers were friendly and efficient.
I'll be sure to pass your kind words on to the team.
-iMist
Excellent service
Nick was our engineer and he was excellent he was helpful , on time and explained what needed to be done and why I would highly recommend nick
28 de fevereiro de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi James,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Nick was helpful, on time and able to explain everything for you.
I'll be sure to pass your kind words on.
-iMist
S194201
S194201
Nick and Cameron carried out the service. Both were incredibly efficient, explanatory and incredibly friendly.
Took the opportunity to explain the system process and what to do in the event of a fault.
27 de fevereiro de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Anya,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Nick and Cameron were efficient, explanatory and incredibly friendly during your service.
I'll be sure to pass your kind feedback on to the team.
-iMist
Respectful workers who are very fast…
Respectful workers who are very fast and reliable, they arrived at the agreed upon time and finished the job with precision. 5194201
27 de fevereiro de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Tyrin,
Thanks for taking the time to leave us a review.
I'm pleased to hear that our engineers were respectful, fast and reliable.
I'll be sure to pass your kind feedback regarding their precision on to the team.
-iMist
Good serviceEasy to book and reschedule…
Easy to book and reschedule appointments. Prompt, polite and tidy.
Good all round service
24 de fevereiro de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Kevin,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you found the process easy and that the team were prompt, polite and tidy.
- iMist
Professional Service
Arrived on time carried out the work efficiently and were smart , polite and professional. Thank you
Ref Q52272382 Aaron & Jacob
21 de fevereiro de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Allison,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Aaron and Jacob arrived on time, and were efficient, smart, polite and professional.
I'll be sure to pass your kind words on to the team.
-iMist
Q206105 Aaron
Q206105 Aaron
Punctual, efficient and friendly. No complaints.
20 de fevereiro de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Daniel,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Aaron was punctual, efficient and friendly.
-iMist
Super repair and checks
Zak and his colleague attended to repair our leaking sprinkler and did a fab job. Thoroughly testing the whole unit, spotting an error, sorting that out with a call back to the office and checked the entire house. Great job and all sorted.
17 de fevereiro de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Perry,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Zak and his colleague thoroughly inspected your iMist system, successfully identifying and resolving the issue for you.
I'll be sure to pass your kind feedback on to the office.
-iMist
Very professional and friendly service…
Very professional and friendly service by Nick, thank you.
11 de fevereiro de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Kerstin,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Nick was professional and friendly during your servicing appointment.
-iMist
Service
Service - our first since moving house.
Nick was very thorough, professional and friendly. Explained the system to us and checked everything was okay.
QS207824
11 de fevereiro de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Michelle,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Nick was thorough, professional, and friendly during your servicing appointment and was able to explain to you how the system works.
-iMist
Professional and efficient
John Ashdown turned up on time and was professional, efficient and friendly. All in all a great service.
11 de fevereiro de 2025
Opinião espontânea
Resposta da iMist Fire Suppression
Hi Laura,
Thanks for taking the time to leave us a review.
I'm pleased to hear that John was professional, efficient and friendly during your servicing appointment.
-iMist
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