Indigo Home and Gift Opiniões 

217
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great choice of sofas in store. Quality furniture. Staff knowledgeable and helpful in choosing the right pieces of furniture. Delivery was within time frame advised. Delivery team assembled the sofa u... Ver mais

Classificada 5 em 5 estrelas

I mean the most beautiful place, a real treat for the senses, we started with gorgeous coffee and yummy cake . Then we browsed , we were looking for a rug, Gill and Matt were amazing, Gill really le... Ver mais

Classificada 5 em 5 estrelas

Great local store, we love our new sofas, very comfortable Helpful staff in store from the word go and the sofas arrived in said time frame, delivered with care....first class

Classificada 5 em 5 estrelas

Great customer service and very helpful knowledgable staff. Delivery team were on time, efficient and friendly. Settees are perfect in our room, and very good quality Thank you Indigo

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

Indigo Home & Gift is a family owned furniture company, the largest independently owned on the Wirral. Selling high quality bespoke sofas, modern furniture and offering home interior designs, at affordable prices.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

217 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(217)

54 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

3 delivery people to bring in a larder…

3 delivery people to bring in a larder cupboard done very efficiently. They unwrapped it and took all the packaging away. Thank you very much. I’m really pleased with it

24 de julho de 2024
Opinião espontânea
logótipo da Indigo Home and Gift

Resposta da Indigo Home and Gift

Hi Margaret, thank you so much for your great review! Hope to see you again soon.

Best,
Indigo Home & Gift.

Classificada 5 em 5 estrelas

Masses of choice

Masses of choice, not just the run of the mill products seen in every other shop. Great prices and very knowledgeable and helpful staff.

28 de junho de 2024
Classificada 5 em 5 estrelas

What can I say about this company

What can I say about this company! From start to finish nothing was too much trouble. Jill and her team in Bromborough helped us select the perfect sofa and fabrics. Guys came today to deliver and even though they had to remove the feet to gain access to our lounger they did it with a smile. Will definitely be back to order sliding wardrobes for the bedroom.
Thank again
Barb Daniels

21 de junho de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you Barb for taking the time to leave us your 5* review. Always happy to help and so glad you’re loving your new sofas. Look forward to seeing you soon and sorting out your new sliderobes.
Kind regards
Jill Walker
Owner

Classificada 5 em 5 estrelas

Indigo is a great shop

Indigo is a great shop, like a big Aladins Cave! Definitely worth going in for a look. We bought two sofas and the service was brilliant! Delivery was excellent!

13 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Just received delivery of our new…

Just received delivery of our new sofas. They are absolutely stunning! From ordering to delivery, it was the smoothest process. Thank you to the wonderful indigo team. The delivery guys were amazing too, 💜 xx

24 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Bedroom

I always have wonderful service from Indigo Home and Gift and today was no exception.

The 2 gentlemen who delivered my bed base and headboard couldn’t have been more helpful. They gathered up all the packaging and put it in the appropriate bins. Very pleasant gentlemen.

15 de maio de 2024
Opinião espontânea
logótipo da Indigo Home and Gift

Resposta da Indigo Home and Gift

We're delighted to hear about your exceptional experience with our delivery team at Indigo Home and Gift!

It's wonderful to know that our team went above and beyond to ensure your satisfaction, from the delivery of your bed base and headboard to tidying up afterward.

We greatly appreciate your kind words and your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Indigo Home and Gift!

Classificada 5 em 5 estrelas

Amazing corner sofa

Was looking for weeks for a new corner sofa. Popped in here as I spotted it when driving to main part of retail park and do not regret it

Great service and even better price. Delivered on time and setup

1 de maio de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Hi Carl,

Thank you so much for your wonderful review! We're thrilled to hear that you found the perfect corner sofa with us after your long search. It's great to know that our service and pricing met your expectations, and that the delivery and setup process went smoothly. We hope you enjoy your new sofa and look forward to serving you again in the future!

Best regards,
Indigo Home & Gift.

Classificada 5 em 5 estrelas

I will keep going back!

I have had a great experience with Indigo Home and Gift. The store offers a special array of home decor and gift items, and I love the variety of furniture on offer. The staff are attentive, providing fabulous customer service throughout. The furniture I have ordered (so far), a couch, dining table and chairs, bed and bedside tables, wardrobe, dressing table AND a coffee table of high quality. I also have multiple of their homeware in my place, which I plan to go back for more as they update their stock regularly! I highly recommend Indigo Home and gift if you are looking for unique and high quality furniture and homeware. A place you can revisit and always receive the same experience as last!

22 de março de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you so much for your wonderful review! We're thrilled to hear you've enjoyed your experience with us at Indigo Home and Gift. It's great to know you appreciate our variety and the quality of our furniture and homeware. We look forward to welcoming you back soon and hope to continue meeting your expectations. Thanks again for your support and recommendation!

Classificada 5 em 5 estrelas

Ordered two bedside cabinets online

Ordered two bedside cabinets online. I opted for collection and Indigo kept me informed the order status. On collection the staff were most helpful putting them in the car. The units were exceptionally well packaged. The store itself has a vast choice of home things, with a varying price range, something for everyone. Well worth a look round.

5 de abril de 2024
Classificada 5 em 5 estrelas

Fantastic shop

Fantastic shop - great variety of unique products and very helpful staff!

4 de abril de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your 5* review and kind words!!

Classificada 5 em 5 estrelas

Really friendly staff and beautiful…

Really friendly staff and beautiful products, a really big selection and some amazing wax melts that kept our house smelling beautiful for ages!

29 de março de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Hello Danielle, massive thanks for the 5* review and kind words!

Classificada 5 em 5 estrelas

Just had the usual fantastic service…

Just had the usual fantastic service from the 2 delivery guys at Indigo! Nothing is too much trouble, they took great care with some heavy sofas that were difficult to manoeuvre.
Well done Indigo, the only furniture store we would purchase from.

11 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer beware of Refund Policy

Bought some expensive cushions from this store, when I went to try and return them I was denied a refund or credit note. Refund policy was not explained at point of sale by the male sales advisor, if I had been properly informed of the refund policy I would never have purchased them. Will never buy from this store again. Very unhappy client !!!

9 de abril de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Dear Laura,

Thank you for taking the time to share your feedback with us. We sincerely apologise for any inconvenience you experienced during your recent visit to our store.

Regarding our returns policy, we want to clarify that it is prominently displayed at multiple points within our store, including at the till, on receipts, on order documents, and on our website. It clearly states that items ordered specifically for a customer cannot be returned or exchanged, and refunds are not provided in such cases. However, we always honour statutory rights.

As a small family-owned business, we strive to offer competitive pricing while maintaining the quality of our products and services. Unfortunately, due to constraints from our suppliers, we are unable to accept returns for items ordered on a customer's request, as this often results in unsold inventory.

We understand your disappointment, and we sincerely regret any inconvenience this may have caused you. If there's anything else we can assist you with, please feel free to contact us directly at 0151 334 0002.

Regards,
Jill Walker,
Director,
Indigo Home & Gift.

Classificada 5 em 5 estrelas

Brilliant service in store

Brilliant service in store. Very pleasant and helpful delivery men. Am really pleased with the table and chairs

4 de abril de 2024
Opinião espontânea
logótipo da Indigo Home and Gift

Resposta da Indigo Home and Gift

Thank you for your lovely feedback! We're delighted to hear that you had a great experience both in-store and with our delivery team. It's fantastic to know that you're pleased with your new table and chairs. We strive to provide excellent service from start to finish, and we're thrilled that we could meet your expectations. If you ever need anything else, don't hesitate to reach out. Enjoy your new furniture! 🪑🍽️

Classificada 5 em 5 estrelas

Absolutely thrilled with my new…

Absolutely thrilled with my new bookcase /display unit so different from any I’ve seen in other stores . First class service from the ordering to the delivery very much appreciated

7 de março de 2024
Opinião espontânea
logótipo da Indigo Home and Gift

Resposta da Indigo Home and Gift

We're thrilled to hear that you're absolutely thrilled with your new bookcase/display unit! Providing unique and distinctive pieces is what we aim for at Indigo. Thank you for recognizing the efforts of our team from ordering to delivery. Your appreciation means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new furniture! 📚🖼️

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