Indigo Home and Gift Opiniões 

217
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great choice of sofas in store. Quality furniture. Staff knowledgeable and helpful in choosing the right pieces of furniture. Delivery was within time frame advised. Delivery team assembled the sofa u... Ver mais

Classificada 5 em 5 estrelas

I mean the most beautiful place, a real treat for the senses, we started with gorgeous coffee and yummy cake . Then we browsed , we were looking for a rug, Gill and Matt were amazing, Gill really le... Ver mais

Classificada 5 em 5 estrelas

Great local store, we love our new sofas, very comfortable Helpful staff in store from the word go and the sofas arrived in said time frame, delivered with care....first class

Classificada 5 em 5 estrelas

Great customer service and very helpful knowledgable staff. Delivery team were on time, efficient and friendly. Settees are perfect in our room, and very good quality Thank you Indigo

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

Indigo Home & Gift is a family owned furniture company, the largest independently owned on the Wirral. Selling high quality bespoke sofas, modern furniture and offering home interior designs, at affordable prices.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

217 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(217)

59 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Visited the shop at Brombrough it was…

Visited the shop at Brombrough it was lovely.We had a good look around a few things caught our eye and we made a number of purchases which we are made up with.The staff are so friendly always on hand to answer any questions you have.The two men who delivered our purchases where so nice very tidy when they put some of the goods we got together.Get yourself in there you won’t be disappointed

26 de novembro de 2024
Opinião espontânea
logótipo da Indigo Home and Gift

Resposta da Indigo Home and Gift

Thank you for your glowing review! We're so pleased to hear you enjoyed your visit to our Bromborough shop and that you found some lovely pieces to take home. It’s wonderful to know our friendly team was there to help with any questions, and that the delivery team provided tidy and professional service. We truly appreciate your recommendation and look forward to welcoming you back soon. Enjoy your new purchases! 😊

Classificada 5 em 5 estrelas

Great experience

Great experience. Visited the Bromborough store, staff very helpful. Purchased over the phone after some thinking time. Delivery was within the allotted timescales and the delivery service was fab. 2 lovely guys who placed furniture and even built the nest of tables. Furniture seems good quality and solid. Will shop at Indigo again.

29 de novembro de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your lovely review! We're so pleased to hear you had a great experience, from your visit to our Bromborough store to your phone purchase and delivery. It’s wonderful to know our delivery team provided excellent service and took care in assembling your furniture. We’re delighted that you’re happy with the quality and look forward to welcoming you back to Indigo in the future! 😊

Classificada 2 em 5 estrelas

Disappointed

Unfortunately we’ve not had a great experience with this store. Ordered 2 items to be collected on or just after a certain date as we had a carpet being laid. Went in the day before said date, firstly they couldn’t find our order and we waited and around for ages while they searched and then they told us the items had only just been ordered and then told one was out of stock! They suggested we take their show room model for the out of stock item and said they would now order the other matching item! We had already waited 2 weeks to be told this! No apology and no offer of money off the display model. We asked if we could also have the other item from the display as it will now be another 2 weeks before the item arrives (due to them delaying in ordering it) and they said they couldn’t let us have it! Again no apology. Came to collect the sideboard and no offer of help to the car either.

Just poor communication and service from the team. I won’t be using again :(

28 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Helpful staff in the store

Helpful staff in the store. Our drawer units were delivered on time and we were contacted several times so we could track our delivery time. Delivery drivers very good and helpful placing our units in the correct place for us.

20 de novembro de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your kind review! We're delighted to hear that you found our in-store staff helpful and that the delivery process was smooth and well-communicated. It’s wonderful to know the delivery drivers provided excellent service and ensured your drawer units were placed just where you wanted. We appreciate your support and hope to assist you again in the future!

Classificada 5 em 5 estrelas

Great piece of furniture

Great piece of furniture.
Delivered on time and carefully brought into the house.
Great place to buy from.

20 de novembro de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your feedback! We're glad to hear that the delivery was on time and handled with care. It’s wonderful to know you had a positive shopping experience with us. We look forward to welcoming you back in the future!

Classificada 5 em 5 estrelas

Excellent

Excellent communication from start to finish. Lovely sideboard looks really well in our room. Delivery updates were excellent as were the polite, friendly drivers.

13 de novembro de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your wonderful review! We're thrilled to hear that the communication throughout your purchase was excellent and that the sideboard looks great in your room. It’s also lovely to know that the delivery updates and the friendly drivers made the experience even better. We hope to assist you again soon!

Classificada 5 em 5 estrelas

Communication re delivery slot was good…

Communication re delivery slot was good . Andy & Phil we’re both charming & efficient . Thanks

12 de novembro de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your feedback! We're pleased to hear that the communication about the delivery was clear and that Andy and Phil were both charming and efficient. I’ll be sure to pass on your kind words to them. Thanks for choosing us!

Classificada 5 em 5 estrelas

Amazing service from all the staff in…

Amazing service from all the staff in Indigo, we have bought 2 suites, coffee table, tv unit, side tables, imitation trees, rugs. Wish we had a larger house to purchase more!! Furniture definitely has the edge over other stores, well made and looks fantastic. After service is brilliant! The staff helped us in choosing pieces that match and will look great together. If you are looking for a trust worthy, reputable store look no further than Indigo.

9 de novembro de 2024
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Resposta da Indigo Home and Gift

Thank you so much for your fantastic review! We’re thrilled to hear that you’ve had such a positive experience with us at Indigo and that you're so happy with the quality and style of your purchases. It’s wonderful to know our team could assist in helping you choose pieces that look great together. We truly appreciate your trust and recommendation, and we're always here if you find room for more! Thank you for being a valued customer!

Classificada 5 em 5 estrelas

Excellent delivery

Excellent delivery, and assembly from two people who delivered the table and chairs.

7 de novembro de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your feedback! We're delighted to hear that the delivery and assembly of your table and chairs went smoothly. I’ll be sure to pass on your compliments to the delivery team. Enjoy your new furniture, and we look forward to serving you again!

Classificada 5 em 5 estrelas

Love my new table and the delivery…

Love my new table and the delivery service is 10/10

31 de outubro de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you so much for your review! We're thrilled that you love your new table and that the delivery service met your expectations. We hope you enjoy your table for years to come, and we look forward to assisting you again in the future!

Classificada 5 em 5 estrelas

Beautiful dressing table and bedside…

Beautiful dressing table and bedside table delivered by two careful and considerate gentlemen. Placed exactly where I asked. Just waiting for my lovely mirror and stool, to complete the set.

1 de novembro de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your lovely review! We're so pleased to hear that you're happy with your new dressing table and bedside table, and that our delivery team was careful and considerate. It’s great to know they placed everything just as you wanted. We can’t wait to deliver the mirror and stool to complete your set! Enjoy your beautiful furniture!

Classificada 5 em 5 estrelas

Beautiful coffee table

Beautiful coffee table delivered by two very careful and respectful gentlemen. Thank you so much for a top service.

1 de novembro de 2024
Opinião espontânea
logótipo da Indigo Home and Gift

Resposta da Indigo Home and Gift

Thank you for your kind words! We're delighted to hear that you love your new coffee table and that the delivery team provided careful and respectful service. We truly appreciate your feedback and look forward to serving you again in the future!

Classificada 5 em 5 estrelas

All done

All done. I wish the lads would slow down though. They'll wear themselves out. !!.

31 de outubro de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your feedback! We're glad everything went well, and we appreciate your concern for the team! We'll pass on your kind words and remind them to pace themselves. Looking forward to helping you again in the future!

Classificada 5 em 5 estrelas

Tha lads that Delivered and assembled

Tha lads that Delivered and assembled. I found polite. Cleaned up all packaging after completion. Found no fault with them

31 de outubro de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your feedback! We're so pleased to hear that the delivery and assembly team were polite and thorough, right down to cleaning up afterwards. It’s great to know they met your expectations. We’ll pass along your kind words to them, and we look forward to serving you again!

Classificada 5 em 5 estrelas

Very impressed with Indigo

Very impressed with Indigo. Quick delivery time and kept up to date all the way to delivery. Really pleased with the service and staff in store. Really pleased with new furniture.

9 de outubro de 2024
Opinião espontânea
logótipo da Indigo Home and Gift

Resposta da Indigo Home and Gift

Thank you for your wonderful feedback! We're thrilled to hear that you were impressed with our quick delivery, communication, and in-store service. It’s fantastic to know you're happy with your new furniture too. We look forward to welcoming you back to Indigo in the future!

Classificada 5 em 5 estrelas

Sofa Delivered Today

Quality of the sofa is excellent, the delivery guys were friendly and professional and made sure everything was to our liking down to the fine detail. Well done Indigo

9 de outubro de 2024
Opinião espontânea
logótipo da Indigo Home and Gift

Resposta da Indigo Home and Gift

Thank you for your fantastic review! We're delighted to hear that you’re pleased with the quality of your sofa and that our delivery team provided friendly and professional service, taking care of every detail. We’ll be sure to share your kind words with the team. Well done to them, and thank you for choosing Indigo!

Classificada 5 em 5 estrelas

New bed excellent service from start to…

New bed excellent service from start to finish , thoroughly recommend

5 de setembro de 2024
Opinião espontânea
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Resposta da Indigo Home and Gift

Thank you for your recommendation! We're so pleased to hear that you had excellent service from start to finish and that you're happy with your new bed. We look forward to helping you again in the future!

Classificada 5 em 5 estrelas

Recliner sofa

Kept informed and delivered on time. Delivery men professional and very pleasant. Overall very pleased with the process from purchase to delivery

4 de setembro de 2024
Opinião espontânea
logótipo da Indigo Home and Gift

Resposta da Indigo Home and Gift

Thank you for your feedback! We’re thrilled to hear that you were kept informed, and that delivery was on time. It’s wonderful to know our delivery team made a positive impression as well. We're glad you were pleased with the entire process and look forward to assisting you again!

Classificada 5 em 5 estrelas

Bedroom units

From walking into the shop at brombough and putting in the order up and till delivery yesterday excellent keep it up

10 de julho de 2024
Opinião espontânea
logótipo da Indigo Home and Gift

Resposta da Indigo Home and Gift

Thank you for your lovely review! We're so pleased to hear that your experience—from placing your order at our Bromborough shop to the delivery—was excellent. Your support means a lot to us, and we’ll certainly keep up the good work. Looking forward to serving you again!

Classificada 5 em 5 estrelas

Lovely sofa delivered today

Lovely sofa delivered today. Delivery men were very efficient and pleasant. I was informed by text of what time they would arrive and all wrapping was taken away. Thank you.

31 de julho de 2024
Opinião espontânea
logótipo da Indigo Home and Gift

Resposta da Indigo Home and Gift

Thank you for your kind words! We're delighted to hear that you’re happy with your new sofa and that the delivery team provided efficient and pleasant service. It’s great to know that the timing updates and cleanup added to a smooth experience. We hope you enjoy your sofa, and we look forward to serving you again!

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