Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

My object completely stopped working. I got it about a year ago. I have reached out multiple times to customer service, every email they have, and all social media pages. They will not respond. It’s a... Ver mais

Classificada 1 em 5 estrelas

I purchased an infinite object that represents an animated aquarium. It worked well for about 8 months and cost around $250.00. When I travelled it was unplugged for about 10 days and when I plugged... Ver mais

Classificada 1 em 5 estrelas

j'ai reçu le matelas commandé avec une housse complètement tachée d huile ou autre produit j attends depuis 4 mois que EMMA se manifeste et me remplace la housse. Son service commercial est toujours... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

5 stars for customer support. I originally received my NFTs on an infinite objects as a present. However the device came faulty and would not work properly, my initially impression was bad. Howev... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Laboratório fotográfico
  2. Casa modelo

Escrito pela empresa

We print video.


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

136 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Service, internationaler Versand, Zoll alles perfekt und ohne Probleme.

Ich habe sehr gute Erfahrungen mit Infinite Objects gemacht. Ehrlich! Ein absolut zuvorkommender, fairer Service. Ich habe mit dem Servicemitarbeiter Paul korrespondiert weil ich eine Bestellung von USA nach Deutschland retournieren wollte. Infinite Objects ist mir äusserst zuvorkommend entgegengekommen!!! Vielen Dank dafür und vielen Dank an Paul für die freundliche Korrespondenz! Internationaler Versand und Zollabwicklung verliefen vollkommen reibungslos. Grüße, Olaf

10 de maio de 2023
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Resposta da Infinite Objects

We love to hear that you had a great experience! Thank you for taking the time to share!

Classificada 5 em 5 estrelas

Easy replacement for my IO device

My device suddenly stopped working. It was not charging at all and I was frustrated as this was a gift to my wife. However, I contacted the support and they readily sent a replacement. I'm very thankful and I was really surprised how easy it was for me to talk to someone at IO.

12 de abril de 2023
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Resposta da Infinite Objects

I'm so glad we were able to get this taken care of for you quickly and easily! We greatly appreciate the feedback.

Classificada 4 em 5 estrelas

I love my Limited Edition Infinite…

I love my Limited Edition Infinite Object and it looks fantastic! The only reason for the loss of a star is that it arrived defective, and while it was replaced at no charge, the process took about 4 weeks. Not too long in the grand scale of things, but I was eager to display my purchase and a little disappointed I had to wait.

13 de março de 2023
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Resposta da Infinite Objects

So sorry about the hiccup, Joe! We are always happy to take care of Objects that don't arrive in perfect condition and are glad you love the final product!

Classificada 1 em 5 estrelas

Not So “Infinite Object”

My “Infinite Object” was not so infinite. The loop I had froze at the end for about 3 frames and then disappeared. Sent it back in for them to re-render and when it was sent back, had the same exact error. Might be a picky critique but it ruins the allusion for me and this device is very expensive for what it is. Long story short, I tried with them they failed to deliver the product I expected and I will be sending back for refund.

Customer service was very prompt and friendly, just not a great product.

7 de abril de 2023
Opinião espontânea
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Resposta da Infinite Objects

We're very sorry that you are disappointed with your replacement Object. We are always more than happy to accept returns free of charge in cases like this! We hope another Video Print fits what you are looking for better in the future.

Classificada 4 em 5 estrelas

It's pretty nice

It's pretty nice, but can be improved.

Because this is the NFT project, it's good that it will show ETH price from time to time.

8 de março de 2023
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Resposta da Infinite Objects

Thanks for the feedback, Shiro! We are always open to recommendations for features and improvements!

Classificada 5 em 5 estrelas

quick response is appreciated

quick response is appreciated ! I think, I will have a business with your company in the future .

thank.

8 de março de 2023
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Resposta da Infinite Objects

Thanks so much for the kind words! We're glad you experienced the excellent service we always strive for!

Classificada 5 em 5 estrelas

I have had prints done with them…

I have had prints done with them before, and they are always great with good quality and a reasonable turnaround. I really enjoy their work

13 de março de 2023
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Resposta da Infinite Objects

Thanks so much for your support! We really appreciate it!

Classificada 5 em 5 estrelas

Love my IO

Love my IO. Great piece to have sitting on my desk. Zero complaints!

10 de março de 2023
Classificada 5 em 5 estrelas

Fantastic products and even better customer service!

My roommate bought me an Infinite Object a couple years ago which was a lot of fun to have on display, but it recently was knocked over and the display broke. I reached out to customer service, who was very responsive and professional, and they were able to repair the video print very quickly and without any issues. I am very much looking forward to getting it back on the wall!

30 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

My husband bought me a frame of a video…

My husband bought me a frame of a video of our children for my birthday. It turned on as expected when taken out of the box, but has since just been utterly rubbish. After an hour, it turned off. Since then, you have to unplug it and then re plug it in with the charger to get it to turn on - no idea why? It’s supposed to stay on with charge? And now it’s entirely frozen. Just a still image in a frame. Such a waste of money. And a really terrible gift that is hugely disappointing…

18 de fevereiro de 2023
Opinião espontânea
logótipo da Infinite Objects

Resposta da Infinite Objects

So sorry to hear about your disappointing experience! Our Video Prints have up to 2 hours of battery life, but they're meant to be plugged in at all times. We would be more than happy to either help you troubleshoot, or process a free-of-charge return. We strive to provide the best in class customer experience, and our team will make it right for you!

Classificada 5 em 5 estrelas

Prepare to be wowed!

First of all, this product is amazing! If you choose one of their designs or create your own, your object is unique, great quality and super cool. Customer service was responsive, efficient, and so helpful! These objects will be part of my gift-giving for years to come!

11 de janeiro de 2023
Classificada 5 em 5 estrelas

PERFECT

it was amazing, I loved everything about it! I am from Mexico and the shipping time was excellent

30 de janeiro de 2023
Classificada 5 em 5 estrelas

Absolutely amazing

Absolutely amazing, coolest thing I own! The decorative custom frame really sets it off.

I would buy more art from IO but not a fan of just the clear or bamboo frame options, please open it up for customization or more frames

8 de fevereiro de 2023

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