We are very happy with the end result. The Service Centre arranged the spareparts for our discontinued model range broken watch with date, day and moonphase dial and repaired it. Sadly the logistics c... Ver mais
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Leia as opiniões dos outros
I couldn’t be happier with my all black skeleton watch (The Rim edition). It’s stunning! It arrived in Australia in less than two weeks, beautifully presented in a black leather box. It looks and feel... Ver mais
Servizio di consegna. App di tracking da consegnato, ma mai arrivato. Non mi ha contattato nessuno. Nessun avviso di consegna, nessun contatto telefonico dal corriere. Dopo alcuni giorni sono stato... Ver mais
A empresa respondeu
Я имею более 10 часов Ingersoll и поэтому имею достаточный опыт их эксплуатации,а также свое представление о качестве продукта и работе самой системы производителя часов.Часы имеют неординарный внешн... Ver mais
Informações sobre a empresa
Sobre Ingersoll 1892 - UK
Escrito pela empresa
Robert H Ingersoll and his brother Charles founded the Ingersoll Watch Company, one of the oldest American watchmakers. The Ingersoll brothers were pioneers of industry and invention in the field of watchmaking. They devised and followed an ambitious plan: to offer Ingersoll watches to the general public at an affordable price, whilst maintaining real quality and credibility.
Based in New York City, each watch was initially produced by hand, but in 1892, thanks to Henry Ford, Ingersoll succeeded in developing a production line for pocket watches and wristwatches.
With high quality production, precision components and the very reasonable price of $1.00 (a day's wages at that time) the so-called ‘Dollar Watch’ was born.
The Dollar Watch was so popular that over one million were sold.
The Ingersoll Watch Company grew with the demand and made new advances in watch manufacturing; developing the functions and features of Ingersoll watches to create:
The smallest existing pocket watch.
‘RADIOLITE’: the first glow in the dark watch.
The first ever military watch, which was designed with the involvement of the armed forces.
The first character watch, which was commissioned by Disney to feature Mickey Mouse.
Ingersoll watches have been sold continuously since their inception and today the Ingersoll brand is renowned the world over.
Ingersoll continues to maintain the ethos of the Ingersoll brothers and is proud to present a new range of quality, precision timepieces.
Informações de contacto
Unit 1 Phoenix Park, Aspley Way, NW2 7LN, London, Reino Unido
- service@ingersoll1892.com
- ingersoll1892.com
4,3
Excelente
492 opiniões
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No problems with the delivery and all…
No problems with the delivery and all went smoothly. Great looking watch too. Professional company with professional service. I'm happy with that.
2 de janeiro de 2024
I ordered my time piece on the 5th of…
I ordered my time piece on the 5th of December 2023, it was delivered to the South African Depot on the 21st to today is the 10th and its still waiting to be collected form the depot for delivery. This is very disapointing.
5 de dezembro de 2023
Resposta da Ingersoll 1892 - UK
I'm really sorry that your parcel has not been delivered as expected.
As your parcel has been tracked into South Africa, the quickest way to resolve this issue is to contact your delivery agents on 0860 111 502 who will be able to assist them.
Please quote the Parcelforce tracking number when calling: EK131599499GB
According to the tracking status this parcel has been awaiting to collect from your local depot.
https://parcelsapp.com/en/tracking/EK131599499GB
If you need any further assistance please email our service team on service@ingersoll1892.com
Kind Regards
Not that good service
Need more professionalism. Was a surprise gift for my husband but didn’t receive yet. Which is not appropriate
3 de janeiro de 2024
Resposta da Ingersoll 1892 - UK
Many thanks for your feedback and apologies for this inconvenience. We received your order on 25/12/23 during when our offices and distribution were closed for Christmas and New Year holidays. This was clearly messaged on our website. Upon resuming on 02/01/24 your order was dispatched by FedEx with tracking ref 788744855541 and it is currently in transit and progressing for delivery. Please refer to below tracking status link for your reference.
https://www.fedex.com/fedextrack/?trknbr=788744855541&trkqual=2460312000~788744855541~FX
Kind Regards.
very simple to order
very simple to order, great delivery and brilliantly packaged, watches are of a high build quality with great styling, would recommend Ingersoll watches.
2 de janeiro de 2024
Still not received my order
Can you kindly contact me as the information on the tracking is not reflective of the reality with regards to attempted delivery. The courier has been a complete let down
2 de janeiro de 2024
Resposta da Ingersoll 1892 - UK
Many thanks for your feedback and apologies for this inconvenience. We received your order on 26/12/23 during when our offices and distribution were closed for Christmas and New Year holidays. This was clearly messaged on our website. Upon resuming on 02/01/24 your order was dispatched by Parcelforce with tracking ref PBSP1313549001. Upon checking the tracking status it states that several delivery attempt was made on 03/01 & 04/01 but due to no one available to receive delivery it has been returned to local depot for re-delivery.
Please see below tracking status link confirming this information.
Should you require any further support request to email our service team on service@ingersoll1892.com
https://parcelsapp.com/en/tracking/PBSP1313549001
https://www.parcelforce.com/track-trace?trackNumber=PBSP1313549001
Kind Regards.
Update - 10/01/24
I tried to reach out to you on your mobile, but you were not available so left a voicemail with our contact details and information.
Your order was dispatched on 02/01/24 by Parcelforce with tracking reference PBSP1313549001. According to below tracking status they tried to deliver the parcel on 03/01 & 04/01 but on both occasions there was no one available to receive delivery so it was sent to depot and needed to call them to re-arrange delivery.
https://www.parcelforce.com/track-trace?trackNumber=PBSP1313549001
Please kindly be advised that I’ve spoken to Parcelforce this morning and have rearrange to be redelivered tomorrow.
Please kindly make sure someone is available tomorrow to receive the delivery.
Should you require any further support kindly request to reply to the email our service team have sent confirming the above information.
Second purchase from Ingersoll
The service is quick!
Most of all the quality of Ingersoll watches are fantastic for the price.
My son's first watch from Ingersoll was for his 18th birthday. And his nan wanted to buy him another watch, so we knew just where to buy from.
2 de janeiro de 2024
Bought an Ingersoll Bison No 10 watch…
Originally I had left a fairly critical review based on me being angry. This was because I had bought an Ingersoll Bison watch that then failed within a few weeks.
However, Ingersoll have responded and I must add that 1 particular employee, Bhavin, absolutely pulled out all the stops to help resolve the problem.
Bhavin kept in touch with me, organised the watch to be reviewed and supported a full repair.
So the watch is back, like new, fully working again.
Thank you Ingersoll and thank your Bhavin!
28 de dezembro de 2023
Opinião espontânea
Resposta da Ingersoll 1892 - UK
Many thanks for your feedback. As discuss over the email the the model you have purchased is an earlier generation model which has been discontinued for over 10+ years. These models are not part of the current Ingersolll1892 range hance not covered under lifetime guarantee. Anyway as advised request to return the watch to our service centre and we will do our best to resolve this for you.
Kind Regards
Ingersoll
Dispatched quickly. I was able to track the delivery all the way to my door.
Absolutely stunning watch.
18 de dezembro de 2023
The products is excellent and so was shipping
The products is excellent, packaging was perfect for intercontinental shipping. Plus delivery was swift and on time.
4 de dezembro de 2023
Ridiculous international delivery…
Ridiculous international delivery times. I ordered a piece more than a month back which was supposed to arrive in 10-15 working days, but up till now more than 25working days there is still no update from the courier. It's quite appalling that a company that markets its products overseas does not have reliable courier partners!
21 de novembro de 2023
Resposta da Ingersoll 1892 - UK
Many thanks for your feedback and apologies for this inconvenience. As per email communication and as advised that the parcel is already in South Africa. We have also provided your with contact number of EMS (Delivery Partner) who you are required to contact to arrange duty and custom payment to arrange clearance and organise delivery.
If you are still in need of further support please request to follow up on same email trail with our service team who will assist accordingly.
Kind Regards
Fast delivery item as described
4 de dezembro de 2023
Fast delivery thank you
27 de novembro de 2023
Everything is fine but you should try a little more…
Your watches look beautiful and your brand name is well known but there are some things that you should probably upgrade/update. First of all you might put sapphire crystal on your medium price range watches over 250-300 euros in order to coordinate with the competition of market. Also you should be more accurate on your description of your watches. For example about the type of mechanism your watches use, autonomy etc. That they are just automatic doesn't mean anything particular. Costumers have to google for the further information that your site doesn't offer as it should. However Ingersoll after sales service is very good and the life time guarantee should be taken into consideration.
6 de dezembro de 2023
Great products and the communication…
Great products and the communication and delivery time were superb. Everything about this company is next level in service, presentation and quality.
5 de dezembro de 2023
Watch arrived broken
Watch arrived broken which isn’t a great start but once I got to speak to someone they said they’d send out a new watch no issues so provided that one works on arrival, I can’t complain
4 de dezembro de 2023
Resposta da Ingersoll 1892 - UK
Dear Mr Rose
Many thanks for your message and sorry to hear that you received the watch with issues. We have checked all our email inbox but could not find any communication received from yourselves. Anyways this morning our team have already contacted you on your mobile and will now follow this up to resolve this matter ASAP.
Once again sincere apologies for this inconvenience.
I did not receive any watch
The delivery was handeled wrong by the third party company from our country - Named GLS Romania. Used a fake signature. Also the Ingersoll company has refunded my order money back. I appreciate their support service.
21 de novembro de 2023
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