Inhausinteriors Opiniões 

AVOID!

Purchased over £1300 lights back in January, and was given a estimated time bracket. My wife called Daniel up for an update as the lights were delayed and he spoke back very aggressively and rudely stating that he “cannot put a gun to the manufacturers head”. He is a so called ceo of the company but i really do think the owners need to step in, as Daniels atitude towards customers is appalling.

I then gave him a call to see why he had disrespected my wife and his answers back were worser than before. I stated to him at the time that i do not wish to deal with his company and i simply want my money back. At time he stated as the lights are manufactured to order they can not be refunded. I decided to wait further. 3 months after waiting I emailed for an update and they responded back stating that they no longer want to sell me the lights, and they will be issuing me a refund (despite me asking for a refund 1 month prior). I was promised a refund on first week of May, and then they asked for a further 10 days as i paid from a credit card. Till today I have not received my refund and it has been over 4 months since i initially placed the order.

It is a very unfortunate scenario as rest of the staff are great. Unfortunately they cannot do anything as they have to go back to Daniel for updates. Daniel clearly has mental issues and does not hold any respect for women.

I spoke to castro lighting direct and they suggested to me that there was only a 1 week delay and the lights should not have taken this long.

I would suggest anyone trying to buy off these guys think twice as they take your money and don’t deliver. They then take months to issue you a refund.