Customer service has been an absolute disaster since Podio joined “Progress.com”. I just wanted to delete my old email address (and already had a new email correctly set up in the account and activate... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
There is a bug that's been affecting us for quite a while, whereby we get a flurry of 'false' down messages at seemingly random times. We've been talking with support and it's something that is k... Ver mais
A empresa respondeu
Purchasing process is bad. Paying is easy, but information on retreiving the download for this product is not very clear. You must register to the community, whereupon you are supposed to find your pu... Ver mais
A empresa respondeu
The FTP connects but only reads all and every file on hmspress.ca as having 0 content, I cannot delete, upload or download any files to update the website. It used to work years ago but now on a s... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Ipswitch is making the networked world a safer place to share data. We develop software for SMBs and enterprises that assure secure data sharing and high-performance network infrastructures.
Informações de contacto
15 Wayside Road, 4th Floor, 01803, Burlington, Estados Unidos da América
- ipswitch.com
I use file transfer daily building…
I use file transfer daily building maintaining our url and find it works flawlessly. Don't know how it could be better.

Resposta da Progress formerly Ipswitch
Easy to understand
Easy to understand, you should expand into other software developments.

Resposta da Progress formerly Ipswitch
I almost like it
I almost like it. Cumbersome to use. Poor font support on large screens. But undoubtedly reliable.

Resposta da Progress formerly Ipswitch
Excellent product
Excellent product ,Easy to use, although there are some defects, I hope they can fix those problems quickly.

Resposta da Progress formerly Ipswitch
New version is not too clear with some…
New version is not too clear with some reports... Not easy

Resposta da Progress formerly Ipswitch
Excellent product
Excellent product, reliable, intuitive and rock solid. Highly recommend!

Resposta da Progress formerly Ipswitch
Secure
Secure, reliable file transfer software at a reasonable price.

Resposta da Progress formerly Ipswitch
Excelente atencion en seguimiento del…
Excelente atencion en seguimiento del problema

Resposta da Progress formerly Ipswitch
Great experience working with you team
Great experience working with you team. I received quick and accurate responses, thanks

Resposta da Progress formerly Ipswitch
Your customer service is excellent
Your customer service is excellent. Great people. Thank you.

Resposta da Progress formerly Ipswitch
Tech support representatives are…
Tech support representatives are great.. But the product activation process is probably the clumsiest i've ever seen in my 30+ years working w/ technology..

Resposta da Progress formerly Ipswitch
Ipswitch has been very helpful over the…
Ipswitch has been very helpful over the years. They have seemed to have thought of everything. The product is very stable and there usually a setting to address almost anything.
Only had a few instances where support couldn't provide a solution. They have been helpful too.

Resposta da Progress formerly Ipswitch
We have been using Ipswitch products…
We have been using Ipswitch products (Imail, WS FTP Server) for the past 20 years and have always found them satisfactory.

Resposta da Progress formerly Ipswitch
Excellent tech support. Poor training.
-Excellent tech support.
-Although I would recommend this to anyone I really, really wish they had a training program for MoveIT. I have been told that the product is so plain vanilla that only 2 hrs and a couple of YouTube videos are sufficient to know it all. That is total garbage and has been a frustration for years. Luckily, the tech support guys are great and help to make up for the lack of a decent training program.
-The MoveIT Analytics server is terrible. I wish we could use it but it never has worked for us. Reports disappear or never get saved. The performance is abysmal. No training and terrible documentation and even the tech support guys admit it is not a good product and whenever I call them with a question they have to escalate it to a developer because even they can't figure it out.
-Web interface is interesting but too slow and difficult to work with for most admin tasks other than a few nice sorts and reports.
-Overall, we love the basic product and it has been great to work with when compared with other products out in the market. It could be even better.

Resposta da Progress formerly Ipswitch
The relationship between Fiserv and…
The relationship between Fiserv and Ipswitch has always been optimal. Support has always been responsive and knowledgeable.

Resposta da Progress formerly Ipswitch
MOVEit as a product is easy to use and…
MOVEit as a product is easy to use and extremely functional, however I am not a windows programmer.
Getting into the weeds with scripting is not in my wheel house so if I have to do anything out of the ordinary with scripting it would be better to have someone with that experience on my team.

Resposta da Progress formerly Ipswitch
Once I was able to reach the correct…
Once I was able to reach the correct person the response and service was excellent

Resposta da Progress formerly Ipswitch
WhatsUp Gold
The technical support is good. Hopefully the software architecture can be improved to have true multi-threaded process, WhatsUp Gold can be installed on most machines. Some shortcoming in threshold alerts are overdue for many years, and difficult to manage and deploy, various monitor such as Ping up/down and ping availability are duplicated monitor in Active and Performance monitor, result in extra resources and load. Some plug-in such as APM, NCM, Virtual Monitor are quite stagnant and has a lot of room to improve, to catch up with competitor products.

Resposta da Progress formerly Ipswitch
Great company
Great company. I have contacted them twice re: issues and both times they handled my concerns efficiently and courteously. I fully recommend them!

Resposta da Progress formerly Ipswitch
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