Itinerary was arranged in advance, but during the trip we got a message asking for more money to do the agreed to itinerary and then arguing with the company. Ruined our day. Amalfi Coast tour. I... Ver mais
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Leia as opiniões dos outros
We had a fantastic trip organized wit Irro Charter! We were a group of 13 travelling from France to Italy. The service provided has been excellent: from the beginning (exchange of emails, confirmati... Ver mais
A empresa respondeu
Irro charter were amazing from start to finish. Easy booking and prompt email replies to any questions I had. With booking a service from a different country your obviously a bit nervous but they alw... Ver mais
A empresa respondeu
Der Deutsche Forstverein bedankt sich für den absolut tollen Service! Es wurden insgesamt 19 Busse an einem Tag und zur gleichen Abfahrtszeit für Exkursionen gebucht. Die Busse sind zu unterschiedlich... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
With Irro Charter, renting a bus with a driver anywhere in Europe is easy boarding. Since 1972, our family-run company has been dedicated to providing the highest standards in travel – offering long-distance coaches, comfortable mini-buses or state-of-the-art vans as well as an experienced bus charter service. Our professional drivers, 24/7 phone support and trusted network ensure your journey is smooth and worry-free. From simple transfers to tailor-made tours across borders, we make travel effortless and enjoyable.
Informações de contacto
Dannenberger Straße 32, 29439, Lüchow, Alemanha
- +495841977325
- info@irro-charter.com
- irro-charter.com
4,5
Excelente
195 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Irro-Charter's in-depth knowledge of…
Irro-Charter's in-depth knowledge of European routes and regulations made our tour seamless. They handled all logistics with precision, allowing us to focus on enjoying the journey.
2 de janeiro de 2024
Opinião espontânea
Resposta da Irro Charter
Dear Eloise,
Thank you very much for the 5 stars and your feedback.
Whenever you need a bus again, let us know.
Your Irro Charter Team
From start to finish our experience…
From start to finish our experience with Irro Charter has been excellent! From our booking experience to our exceptional driver, the service was outstanding! We will continue to use Irro charter for our next trip!
Thank you!!
30 de novembro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear Susan,
Thank you very much for your kind feedback. We are happy that you had such a great travel experience.
Whenever you need a bus again, let us know.
Your Irro Charter Team
Excellent service from Irro-Charter
Excellent service from Irro-Charter! The driver's professionalism and the well-maintained bus made our trip stress-free and enjoyable.
15 de novembro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear Manual,
Thank you so much for this review and the 5 stars. Whenever you need a bus again, let us know.
Your Irro Charter Team
Irro-Charter made our European tour a…
Irro-Charter made our European tour a breeze. From their comfortable buses to knowledgeable drivers, they ensured we had a fantastic journey. Highly recommended!
3 de novembro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear Mario,
Thank you very much for your feedback and the 5 stars. We are happy that you had a pleasant journey. Whenever you need a bus again, let us know.
Your Irro Charter Team
Highly recommend Irro-Charter
Karsten was great (as was Debbie) and they provided a great service when I had some last minute changes. They were extremely flexible and helpful I would highly recommend Irro-Charter for all your coaching needs!
20 de novembro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear Amanda,
Thank you so much for your feedback and the five stars. Karsten and Debbie really appreciate your comment. Whenever you need a bus again, let us know :)
Your Irro Charter Team
We brought a group of 87 customers on a…
We brought a group of 87 customers on a trip and rented 2 busses for a week. Both drivers went above and beyond to take of us. We travelled from Germany to Belgium. I can’t say enough about the treatment we received. I would highly recommend this company, especially when entertaining guests.
19 de novembro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear Chelsey,
Thank you so much for your feedback and the five stars. Whenever you need a bus again, let us know. We are very happy to be your bus partner.
Your Irro Charter Team
Overall a pretty good experience
The bus was very clean and the drivers seemed very experienced. The one issue we had was that our driver the second day did not have the correct arrival time and arrived 30-minutes after our contracted time.
3 de novembro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear Dani,
Thank you very much for honest feedback and the 4 stars. We are very happy that you had a good experience overall. Sorry for the delay on the second day. We are constantly working on our processes and will try our best to avoid any issues like that in the future.
If you need a bus again, let us know :)
Your Irro Charter Team
quick reply for the quotation
28 de outubro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear Moody,
Thank you very much for your feedback and the 4 stars. Whenever you are looking for a bus again in Europe, let us know.
Your Irro Charter Team
Very immediate response
Very immediate response, gentle attitude and well-designed service process.
23 de outubro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear Jose Maria,
Thank you so much for your friendly feedback and the 5 stars.
Whenever you need a bus again, let us know.
Your Irro Charter Team
Everything went well
Everything went well, the driver was very friendly and professional.
19 de outubro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear Filippo,
Thank you very much for your feedback and 5 stars.
Looking forward to the next bus service with you.
Your Irro Charter Team
Thank you for a great experience!
Thank you for a great experience with Irro Charter. I am based in DC and the program I planned for was in Madrid. Overall, the buses were on time each day and if they were running late, they tried to make up the time during the journey. The drivers were friendly and drove well and the customer service with the Irro Charter representatives were professional and quick to respond. Will definitely use again in the future for upcoming programs in Europe.
9 de outubro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear Lauren,
Thank you very much for your kind words and the feedback. Whenever you need a bus again, let uns know.
Your Irro Charter Team
Pünktliche und freundliche Busfahrer
Pünktliche und freundliche Busfahrer
Sauberer Bus
Alles lief sehr gut, wir haben uns keine Sorgen um unsere Reise gemacht, was bei einer Klassenfahrt sehr wichtig ist.
9 de outubro de 2023
Opinião espontânea
Resposta da Irro Charter
Hallo ginie douce,
vielen Dank für das Feedback und die freundlichen Worte. Wir freuen uns, wenn es euch gefallen hat.
Bis zum nächsten Mal
Dein Irro Charter Team
Drivers were friendly & service…
Drivers were friendly & service orientated.
28 de setembro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear Kasper,
Thank you very much for your kind feedback and the 4 stars.
We are looking forward to new bus services with you.
Your Irro Charter Team
Driver is so good
Driver is so good. She very kind and calm with my team. If I have trip in next year I prefer choose Mrs. Betzel again.
21 de setembro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear Nat,
Thank you soo much for your feedback and kind words. Let us know once you have the tour plan for next year and we will reserve the bus and your preferred driver straight away.
Your Irro Charter Team
Der Fahrer war pünktlich und gut…
Der Fahrer war pünktlich und gut informiert. Danke für den tollen Service.
28 de setembro de 2023
Opinião espontânea
Resposta da Irro Charter
Hallo AV,
vielen Dank für die freundlichen Worte und die 5 Sterne.
Dein Irro Charter Team
Great experience
Great experience. Very good communication and the busses were on time.
22 de setembro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear C.L.,
Thanks a lot for the feedback and the 5 stars. We are looking forward to the next bus service with you.
Your Irro Charter Team
Consistently Great
This is my third time using Irro Charter, and they’ve been consistently excellent. From their fleet of buses to their dedicated staff, they ensure a great travel experience for all passengers. Keep up the good work!
5 de setembro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear Sergio,
Thank you so much. We are looking forward to the fourth service with you.
Your Irro Charter Team
Happy drivers and pleasant bus
We had to two drivers, both of them were very helpful, happy and service-minded. The bus was very nice and clean.
12 de setembro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear Theis,
We appreciate your feedback. We would be very happy to be your bus partner again.
Your Irro Charter Team
Nightliner Service 10/10
Super schnelle und unkomplizierter Service. Für uns gibt es keinen besseren Dienstleister in Sachen Nightliner!
7 de setembro de 2023
Opinião espontânea
Resposta da Irro Charter
Hallo Kyra,
vielen Dank für Dein Feedback und die 5 Sterne.
Wann immer Du wieder einen Bus benötigst, lass es uns wissen.
Dein Irro Charter Team
Excellent Service from Start to Finished
1 de setembro de 2023
Opinião espontânea
Resposta da Irro Charter
Dear Faisal,
Thank you very much for your kind words and feedback.
We would be very happy to be your bus charter partner again.
Your Irro Charter Team
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