iStorage Opiniões 509

TrustScore: 2.5 em 5

2,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The biggest SCAM in Houston, TX for storage with the bait and switch rate Increases once they get your money with the initial "special". The most frequent grievances across all review platforms is th... Ver mais

Classificada 1 em 5 estrelas

My experience with iStorage has been nothing but a nightmare. They took over another storage company, and I seen consistent hikes in my bills over the following months with some overcharges where they... Ver mais

Classificada 5 em 5 estrelas

We had a difficult time finding a storage unit for our vintage car close to our home, and although Istorage, is a little longer distance for us, we are glad we ended up there!! Very friendly, but pro... Ver mais

Classificada 1 em 5 estrelas

Filthy, evil, nasty bad company that deserves to go out of business. These are the people to hate and despise. Who else RAISES their already obscene rates during a pandemic when people are out of work... Ver mais

Informações sobre a empresa

  1. Armazém
  2. Loja de móveis

Informação fornecida por diversas fontes externas

iStorage has redefined the self-storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are safe and secure. iStorage’s contemporary facilities offer a number of exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry.


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

509 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Great facility!

Most helpful from the first phone call to inquire through delivery of furniture and household items. Clean, well lit, and secure.

29 de maio de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Costumer service

The costumer service is very polite and helpful they figured out exactly what size i needed with a lot of patience i made the right choice by picking istorage thank you

28 de maio de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

A++ service

I am pretty persnickety about where I choose to keep my stuff. My fiance and I had an apartment fire and we have been looking for an apartment since, yet in the interim, we needed to store our items somewhere. Right now, I'm staying in Mickleton and could have easily found a unit probably within walking distance to my location, but I passed them up either because the neighborhood looked rough, the prices were too high, or the reviews were lacking. I chose iStorage because it's Google reviews were good, the pricing was low-mid range (and anyone who knows pricing knows you don't want the cheapest cuz you get what you pay for, but you DO want competitive pricing, which this facility provides,) and the staff seemed very friendly. I seriously spent about 2 weeks finding the right place. The gentlemen who helped me sign my lease was VERY courteous, personable, professional, and helpful. I am very happy with my experience here thus far and 10/10 would recommend to anyone else.

25 de maio de 2016
Opinião espontânea
Classificada 1 em 5 estrelas

i storage stole my got damn money. .

Guy called to verify I call him back let him kno the hot line set me up with the wrong state. .called too get information transferred to Moreno Valley and he told me that he didn't know that I was a customer who paid. .Bottom line is that I didn't use the storage unit and I never received any refund. ..

24 de maio de 2016
Opinião espontânea
logótipo da iStorage

Resposta da iStorage

Thank you for sharing your storage experience with us. We apologize for the confusion with the move-in and the delay in refunding your payment. It is being processed immediately. Please allow a few days for the credit to appear on your statement.

Classificada 5 em 5 estrelas

Awesome

It was easy to get the storage unit that we needed. The assistant manager was very knowledgeable and professional. Thanks for being a great place to work with.

24 de maio de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

So Helpful

The staff here is amazing and goes way out of their way to accomodate their customers. I highly recommended storing here.

23 de maio de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

everything I needed

The lady that help me was very friendly .she know her stuff the place is clean, nice with lots of lighting.keep up the good work thank you.

19 de maio de 2016
Opinião espontânea
Classificada 4 em 5 estrelas

A Breath of Fresh Air!

I was treated well. A very pleasant welcome, informative, and answered all my questions. There was a mix-up with the call center and the manager, got on the phone to talk with the head person, and he handled the situation as it should have been handled. He took care of me, the customer. I can easily say I enjoyed myself while I was there. The conversation we had while getting things setup was pleasant. This is the way it should be with every experience even if there is a mix-up it should be handled with ease. My move has been stressful due to things out of the ordinary happening. This experience was what I needed it to be, pleasant, worry-free, and the feeling of being taken care of felt really good. That does not happen often any more. Thank you iStorage. I would come back to you in the future, if needed, and I would speak well of you to others that they might share the same experience I had.

18 de maio de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

I needed a storage locker and the rep reserved the last one for me and held it for a week until the overs arrived.....great job

17 de maio de 2016
Opinião espontânea

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