The process and sheer professionalism of the company and how they treat customers is fantastic. I have dealt with plane and simple many times before and I can’t fault them. Speedy delivery and the wel... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent service. My bulk bag of 20mm gravel was delivered the very next morning. The delivery driver ( Neil B ) was very friendly and followed the delivery instructions I left with my order to the l... Ver mais
A empresa respondeu
The service from this company was great. Our order, placed online, was expected within 5 working days. It was actually delivered the next day! What's more the delivery driver took great care not... Ver mais
A empresa respondeu
Great service, only one thing I thought could improve is communication on delivery date. Didn’t get a precise day ,time or even a phone call. After ordering , the email that was sent said will b... Ver mais
A empresa respondeu
Informações sobre a empresa
- Mercado de materiais de construção
- Loja self-service
- Loja de bricolage, casa e jardim
- Plataforma de comércio online
- Empresa de remodelações
Escrito pela empresa
Shop where the builders shop at The Online DIY Marketplace. Hey DIYers, we’re the straightforward way to buy DIY products, home improvement supplies and building materials from multiple merchants. With our online marketplace, there’s no faff. Just enter your postcode to see your local merchants. Then order what you need and they’ll deliver right to your door. Now that’s Plane & Simple.
Informações de contacto
4,7
Excelente
2 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
OSB3 T&G boards order
Very happy with overall service. Found ordering very easy, materials good quality & were at a good price. Also, delivery was very quick. Will definitely use Plane & Simple again.
11 de novembro de 2025
Resposta da Plane & Simple
Hi Craig,
Thank you very much for taking the time to leave your 5* review. We're really happy to see that you enjoyed your experience shopping with us.
Look forward to seeing you again.
Happy DIYing!
Team Plane & Simple
Excellent value
Excellent value for money and very quick response time from order to delivery. We would highly recommend them.
29 de outubro de 2025
Resposta da Plane & Simple
Hi Helene,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
Sadly we received the wrong delivery…
Sadly we received the wrong delivery and our project was somewhat delayed, eventually corrected a few days later but apart from that we are happy with the quality but the price was rather high.
24 de outubro de 2025
Resposta da Plane & Simple
Hi David,
Thank you very much for your kind and honest review - we're glad everything was corrected and is testament to our merchant partners. We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Website easy to use
Website easy to use - clear breakdown of different companies who can supply product
26 de outubro de 2025
Resposta da Plane & Simple
Hi Trevor,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
Nice easy to use website
Nice easy to use website , quick response to queries . Top marks
15 de setembro de 2025
Resposta da Plane & Simple
Hi Marc,
Thank you for your kind review! We're pleased you enjoyed your shopping experience with us - great to hear that you took advantage of the discount too.
Happy DIYing!
Team Plane & Simple
Resposta da Plane & Simple
Hi Ian,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Golden Gravel Purchase
The experience of my purchasing Golden Gravel was perfect from ordering on line to prompt delivery.
Your site is user-friendly.
You had the 20mm Golden Gravel I needed as well as many other options.
It was most convenient that you offer
Half bags, as I didn't need or want a full tonne bag, so half tonne worked out cheaper than buying several 20kg bags, which can be purchased from Garden Centres but at a much higher price!
Your delivery of the Gravel was exemplary, I couldn't possibly have carried this amount in my car or managed all the heavy lifting and carrying. The delivery was made in my absence, but I did manage to speak with the delivery person when he arrived at the site.
It was also dropped at thd ideal spot on the drive so as not to cause any hazards. Perfect.
I would highly recommend Plane & Simple and will most definitely be using your services again.
It's rare in the UK for such great, professional, good value service, many should take a leaf out of your book!
Thank you
6 de novembro de 2025
Resposta da Plane & Simple
Hi Julie,
Thank you very much, what a lovely review! We were delighted to assist, and hope to serve you again soon.
Happy DIYing!
Team Plane & Simple
Excelent service
30 de outubro de 2025
Resposta da Plane & Simple
Hi Masood,
Thank you very much for your kind review!
We are delighted to hear that that you enjoyed shopping via our marketplace and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
First class service
Great service, found what I wanted at a very competitive price
Will definitely use again
30 de outubro de 2025
Resposta da Plane & Simple
Hi Leslie,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
Positive experience
All round hassle free experience, from on line ordering to delivery and more importantly the quality of wood delivered. Would definitely use again to order from St Andrews Timber & Building Supplies (Edinburgh)
17 de outubro de 2025
Resposta da Plane & Simple
Hi Jean-Marc,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
Resposta da Plane & Simple
Hi Ben,
Excellent!
We are so pleased to hear that you have enjoyed the service. Thank you very much for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
Topsoil was perfect
Topsoil was perfect, quick delivery, and a reasonable price.
28 de outubro de 2025
Resposta da Plane & Simple
Hi Robert,
It's great when our customers confirm that we are doing things right!
Really appreciate your 5 star review.
Thank-you, Team Plane & Simple
Resposta da Plane & Simple
Hi Andrew,
Thank you very much for your kind review. We're delighted to see that you enjoyed your shopping experience with us and hope to see you again for your next project.
Happy DIYing!
Team Plane & Simple
Fast and efficient!
Great service! Excellent customer care and great info given at each stage! Will use again!
18 de outubro de 2025
Resposta da Plane & Simple
Hi Laura,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
Resposta da Plane & Simple
Hi Mark,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
Purchase of decorative stone for driveway
Very competitive price which came with free delivery and on time.Would recommend to family and friends.
16 de outubro de 2025
Resposta da Plane & Simple
Hi Ken,
Thank you for your kind review! We're pleased you enjoyed your shopping experience with us - great to hear that you took advantage of the prices too.
Happy DIYing!
Team Plane & Simple
Resposta da Plane & Simple
Hi Eric,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Resposta da Plane & Simple
Hi Lisa,
Thank you very much, what a lovely review! We were delighted to assist, and hope to serve you again soon.
Happy DIYing!
Team Plane & Simple
Excellent service and quality would…
Excellent service and quality would highly recommend.
10 de outubro de 2025
Resposta da Plane & Simple
Hi Barry,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
What service …
Delivered a day before stated how good was that. Definitely use again 10/10
27 de setembro de 2025
Resposta da Plane & Simple
Hi Aubrey,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.