Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The ITVX app is the worst of all TV apps by a country mile! Every aspect of it is rubbish. The people who built this app should rectify all the faults and not be paid while doing so! Unfortunately, t... Ver mais

Classificada 1 em 5 estrelas

Loud ads galore that seem to go on forever and auto playing the group chat after big brother which I don't want to watch whoever they are, or auto playing Gary wanikers The Box. Give it a rest ffs

Classificada 1 em 5 estrelas

ITVX has got to be the worse streaming app, on a fire stick and free view, which shows its an ITVX problem and not my Internet service as all other streaming platforms work fine. It's glitches, buff... Ver mais

Classificada 1 em 5 estrelas

Do not pay for itvx premium if you are looking to watch films or series without ads, itvx loads them both with trailers for itvx content its worse with series as they load anywhere up to 5 trailers i... Ver mais

Informações sobre a empresa


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

220 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,2

Todas as opiniões

(220)

71 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Most be the worst streaming service on…

Most be the worst streaming service on TV, watch a programme lasting 50 minutes and have to endure 35 minutes of adverts. I always mute the adverts and darken the screen to avoid repetitive and boring adverts. I would image ITVX is not a good commercial platform with so many annoyed customers.

8 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Zero stars

Zero stars. Paying for no adds and despite this robbery we are subjected to itvx adds throughout viewing main programmes. Fastest FWD is 7 seconds. Truly a crap service. It's no wonder folk revert to illegal downloads

8 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

"No ads" subscription increased by 20% and now includes ads!!!

So, I've been paying to not have commercials, for about three years now.
The price has just gone up to £5.99. A 20% increase, and yet, you've now started including mandatory TV ads, for programs I have ZERO interest in, and can't skip them.
Who's ridulously stupid idea was this???
I can tolerate the price increase, but I'm not tolerating the cr@p enforcment of rubbish TV shows.
Yes, this has made me very angry. If this hasn't changed by the end of March 2026, you can shove your subscription where the sun doesn't shine, and I'll just delete the app and stop watching any of your shows. There are plenty more TV shows available these days.

6 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I pay for premium with no adds

I pay for premium with no adds, the one for tv i use is very laggy, slow, have refresh it most of time and if im playing live tv it will only play for while then say there problem and turn off, itv need to improve the apps

1 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Superb customer care from Asanda

I have a query about a program that was on schedule record that suddenly disappeared before the end of the series so I sent an email to ITVX help.

What a superfast and lovely email I got from Asanda in
ITV Customer & Viewer Services. Faultless service and customer care so thank you very much - first class service

24 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Error code 101-001

An error code appeared preventing me from watching. An online search suggested the code meant it had been detected I was watching from outside the UK. Nobody told me Scotland was now independent! Their “customer service” is an online form to submit. It took me in a loop back to the page where I started. Sadly I can’t watch the rest of the series but with ads every 5-10 mins I’m not that bothered. I won’t repeat the itv x experience in a hurry.

10 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Awful App

One of the poorest streaming apps I've used so far. Constant glitches on the phone app, and laptop isn't much better. Advertising has a tendency to loop back on itself instead of starting the programme, and you can only clear caches so many times! Thinking at this stage that the ads are so dominating, they're ruining the actual function of the app. Sort it out or lose it ITV.

9 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

It’s about time someone in a…

It’s about time someone in a responsible position in this company started reading customer feedback and took some action to correct the woeful website and app they throw out to customers.

I have been locked out of my account for months with seemingly no way to get round the layers of complete ineptitude they surround themselves with.

6 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Awful!!

Awful. Bring back ITV hub!! This streaming service is constantly dropping out and if you pause it to go away for just a short while it kicks you out and you have to search for the program again. I am constantly having to re-boot the fire stick because of it. Try to avoid as much as possible and watch I Player instead

5 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ridiculous high volume on their own ads is off-putting.

Busy and convoluted home screen. Ads are incredibly repetitive. But the most annoying thing is the one single and that's always at a much higher volume than the rest, and surprise surprise it's the advert for itv itself. This is the reason I'd rather watch other streaming platforms than this.

12 de janeiro de 2026
Opinião espontânea

É esta a sua empresa?

Reivindique o seu perfil para aceder às ferramentas empresariais gratuitas da Trustpilot e aproximar-se dos seus clientes.

Criar conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais