Vanguard Opiniões 

639
TrustScore: 4 em 5

3,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Generally, Vanguard were fine, but they delayed proceedings. They delayed things as they hadn’t received certain documents, but they didn’t tell anyone they didn’t have said documents until I chased u... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I’ve put average as they did get my case approved but the communication was not great, they didn’t tell me my creditors would like to see pay slips every 3 months, after approval I have not had much... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Good service, made me feel at ease through each step. Only downside, would have liked to start paying at end of month, but because I get paid fortnightly, was a struggle in the well known difficult mo... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Excellent customer service. Transferred my HL & Fidelity ISA's to Vanguard at the end of 2019. I am thinking of transferring my pensions too but I am not yet convinced on the yields on the Life strate... Ver mais

Informações sobre a empresa

  1. Alívio de dívida

Informação fornecida por diversas fontes externas

Here at vanguard we believe everyone is entitled to a certain standard of living. Each & everyone of our staff work hard everyday to help as many of our customers have the best possible solution to get debt free at an affordable rate. As one of the largest Insolvency Practitioners in the UK we see it as our responsibility to lead by example & always treat our customers friendly>


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

639 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(639)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

Great service - which was so fast, without any waiting line. What a lovely conversation I had with Nicola! She helped me with my confusion straight away and was so easy to talk to.

26 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Customer Support Experience

I have my wife's ISA and my ISA in vanguard UK.
Great website, good options for funds for ISAs.

Waiting times for customer support are always short (~2 minutes), going through recorded messages and customer support menu is also very simple and does not take too long (i.e. they don't use that menu to stall time).

I have just spoke with Mo from General Inquiries.
He quickly understood my issue (as I was not using the professional terms and needed to explain my problem) and any additional questions were answered in detailed.

He also has great energy as a person.
It is clear he knows his stuff, enjoys his job and loves helping customers!

18 de outubro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Excellent customer service

Excellent customer service. Transferred my HL & Fidelity ISA's to Vanguard at the end of 2019. I am thinking of transferring my pensions too but I am not yet convinced on the yields on the Life strategy and retirement funds.

7 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service I strongly recommend

Excellent service I strongly recommend because I'm very satisfied with their services, if my payment missed immediately they inform me, and time to time I'm informed. Example In this difficulties coronsvirus moments I lost my job I have informed them that I won't able to pay my payment few months, they asked me need to send my bank account statements so have sent and they sorted it out so quickly amaized, now I'm dont need to pay until situation is over.my plan is IVA. if anyone is struggling dont hesitate to contact them hope they will provide full support

10 de abril de 2020
Opinião espontânea
logótipo da Vanguard

Resposta da Vanguard

Thank you for the fantastic review!

Classificada 5 em 5 estrelas

The team at Vanguard were very helpful…

The team at Vanguard were very helpful in choosing the right debt consolidation plan for us. I would strongly recommend to choose Vanguard as their best option in need.

28 de janeiro de 2020
Opinião espontânea
logótipo da Vanguard

Resposta da Vanguard

Thank you for the great review!

Classificada 4 em 5 estrelas

Good service

Good service, made me feel at ease through each step. Only downside, would have liked to start paying at end of month, but because I get paid fortnightly, was a struggle in the well known difficult month of January! Having said that, am very pleased with the professional service provided.

23 de janeiro de 2020
Opinião espontânea
logótipo da Vanguard

Resposta da Vanguard

Thank you for the fantastic review Karen!

Classificada 5 em 5 estrelas

I can not thank vanguard enough

I can not thank vanguard enough. It was so nice to be treated with empathy through a difficult and embarrassing time. They were very understanding, helpful and non judgemental

17 de janeiro de 2020
Opinião espontânea
logótipo da Vanguard

Resposta da Vanguard

Thank you for the brilliant review Lorraine!

Classificada 5 em 5 estrelas

I would recommend them purely for their professionalism

I am only at the beginning of the process and the IVA has been approved. Vanguard have been very helpful every step of the way and great communication channels to provide information and documents required. I was advised of my options in great detail helping me decide which option was best for myself. I would recommend them purely for their professionalism and they did not judge me or make me feel inferior regarding my situation.

14 de janeiro de 2020
Opinião espontânea
logótipo da Vanguard

Resposta da Vanguard

Thank you for the great review Scott!

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