I’ve been buying my vape pods from my local shop and when I go on holiday I struggle to buy enough pods to last but now being able to buy them online is so much easier but what’s better is that I’m sa... Ver mais
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Leia as opiniões dos outros
Excellent site, great communication them. Quick delivery. Always what I ordered in the box, no mistakes. Competitive prices. Only downside I found , is the “sold out” sign on a lot of pr... Ver mais
Smooth beautiful flavours easy to manage no dramas and work perfectly I would never go to another vape ever again. Loving the pineapple bananana and spearmint. The fact you can't swap change holders i... Ver mais
A empresa respondeu
My fault in a way, I did not notice my account details were already filled in with old details such as address and tel . When del address came up with old details I could not change it so asked to d... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.
Informações de contacto
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, Reino Unido
- customercare@ivapegreat.com
- ivapegreat.com
4,6
Excelente
772 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 85% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I think it is a very good and very…
I think it is a very good and very smooth on the throat I do prefer the low nicotine ones but never seen to be too many of them
11 de junho de 2026
Resposta da I Vape Great
Hello Kevin,
Thank you for your great review!
We're delighted to hear that you're enjoying the smooth experience and that our products are gentle on the throat.
We also appreciate your feedback regarding the availability of our lower nicotine options. We'll be sure to pass your comments on to the relevant team, as customer feedback is invaluable in helping us improve our range.
Thank you for your support, and we look forward to serving you again soon!
Kind regards,
The IVG Team
I never received my vape
11 de junho de 2026
Resposta da I Vape Great
Hello John,
Sorry to hear you haven’t received your vape, that’s definitely not what we want for our customers.
Please get in touch with our support team as soon as possible so they can look into this and sort it out for you. You can reach them via Live Chat on our website or by emailing customercare@ivapegreat.com.
Once you contact them, they’ll be able to check your order details and help resolve this quickly.
Kind regards,
The IVG Team
Amazing service and quick shipment and…
Amazing service and quick shipment and delivery
11 de junho de 2026
Resposta da I Vape Great
Hello,
Thank you for your wonderful review!
We're delighted to hear that you were happy with our service and the quick shipment and delivery. Your support means a lot to us, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Really well made products
Really well made products, never had any issues with anything from them. Delivery always really quick, quite often the day after I've ordered if ordered early on in the day. Shop regularly.
12 de junho de 2026
Resposta da I Vape Great
Hello Jamie,
Thank you so much for your fantastic review!
We're delighted to hear that you've consistently had a great experience with our products and that you've never had any issues. It's also wonderful to know that our quick delivery, often arriving the very next day, has met your expectations.
Thank you for shopping with us regularly and for your continued support. We truly appreciate your loyalty and look forward to serving you again soon!
Kind regards,
The IVG Team
Great customer service
Great customer service, they rectified my issue straight away, thank you ☺️
10 de junho de 2026
Vast choice of flavours & quick delivery
The website is very easy to navigate along with a vast choice of refill flavours. The delivery service was very quick and the shiny packaging was a nice surprise. Thank you
8 de junho de 2026
Quick delivery was amazing love the…
Quick delivery was amazing love the product really good
10 de junho de 2026
I have send your company an email
I have send your company an email and am still waiting a reply. I am getting email about your products “you have left stuff in your basket” etc. But nobody is trying to solve my problem
10 de junho de 2026
Fantastic company
Been an IVG customer for 2 years. The service is always very good and the products are outstanding. Thankyou IVG
8 de junho de 2026
Perfect every single time with each…
Perfect every single time with each order I make
9 de junho de 2026
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