Ivycityco Opiniões 

24
•
TrustScore: 2.5 em 5

2,7

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Ordered dresses for pictures. They were set to arrive several days ahead of time. On the day they were supposed to arrive, the shipping information changed to the day of the pictures. Two days later,... Ver mais

Classificada 2 em 5 estrelas

Buyer beware- there is a hefty fee for returns, for any reason. My first and last order from this company was a lovely dress that was unfortunately very unflattering so had to be returned. $12 less... Ver mais

Classificada 1 em 5 estrelas

They have an outright deceptive return policy — anything "on sale" is actually final sale and can't be returned, so I'm out $150 having bought a couple of sizes to make sure an item fit. Sizing was wa... Ver mais

Classificada 5 em 5 estrelas

I bought two dresses from this company and both brought me joy, made me feel confident, and were also very comfortable! The packaging is done very nicely and brought a smile to my face. My only grieva... Ver mais

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2,7

Mau

TrustScore: 2.5 em 5

24 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,7

Todas as opiniões

(24)

12 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I trusted this website and took the…

I trusted this website and took the risk of placing two orders from the UK. The first dress (over $150) arrived with ink marks on the top left side and a damaged part right in the middle, both of which are visible. Really disappointed with the service and attitude when requesting some refund as compensation - patronising, cheap and dismissive of my disappointment. The dresses are also overpriced given the quality I received. The second dress I ordered had one shoulder that is puffier than the other. Also way overpriced for the quality. Will not be ordering anything from them again and do not recommend buying from there especially for international customers where return / exchange can be difficult and costly.

5 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I love IvyCityCo!

I have ordered 7 dresses from IvyCityCo over the last 5 months and have been more than thoroughly satisfied! All of the dresses I have purchased have been made with care (I have plenty of Shein clothes, so I can confirm these are nothing like them!) and are truly beautiful. I am not exaggerating when I say that every time I’ve gone out in an IvyCityCo dress, I’ve gotten people asking me where I got it from because it’s so cute.

I am in no way affiliated with this company (I’ve read other reviews of other companies and been skeptical if employees or friends of the company are writing the positive reviews to balance out the large volume of bad ones.) I live several states away and I found them on Instagram from someone I follow who was wearing their dress, and looked for a while before deciding to buy.

I am a plus size woman, (1-2x) and their clothes fit me so well! I adore their inclusive models—models that are actually featured as the main picture for a dress and not after you look through 100 pictures to find someone with a larger body to see what a dress might look on yourself. They also feature videos with models showing the dress as the model stands in front of a mirror. This is what sold me on their dresses last fall when I was looking for a Christmas picture dress. It helped me better visualize what I would look like in the dress and get an idea of how the fabric moved and looked in the light. (The first dress I bought was a velvet one). I also really love that they have a rewards program to accumulate points that end up saving you money on future purchases.

Their ship time has been very clearly stated with each of the dresses I’ve bought, which is nice. I’ve also been pleasantly surprised to have them ship and arrive even quicker than expected! The dresses arrive in high quality, thick, beautiful mailers and packaging which just kind of adds to it all for me.

It’s really obvious that the owners of IvyCityCo care about their customers (write a review on their website—they respond to each one!) and they design and sell products that fit and flatter many body types and work for many different people. I am so obsessed with this company’s dresses and I never usually write reviews like this! I just wanted people to know that this is a reputable company with quality items. Seeing the models of different shapes, sizes, colors, abilities, and cultures that they use has also helped me fall more in love with them! I am a loyal customer for life now!

7 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great company, great products

I bought two dresses from this company and both brought me joy, made me feel confident, and were also very comfortable! The packaging is done very nicely and brought a smile to my face. My only grievance/ complaint is that a dress I really wanted to try never came back in stock which was just unlucky for me, and some of the items are a bit unnecessarily pricy. I can barely afford this company, so we love a good sale! Overall, it’s a great company with great products and I recommended them to some family and friends, who also bought some of their products and were very happy with them. Good job Ivy City ♡

5 de março de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Bad Experience

I wasn’t happy with the kids’ coats I bought and it was an extremely non-transparent, and deceitful pain to return. Ivy City Co pretended that it was an easy Happy Returns, but when I drove all the way to FedEx on a Saturday afternoon, FedEx said the Happy Returns Code didn’t work. I called Happy Returns and they told me that Ivy City Co doesn’t really use a real Happy Returns but just used them as a facilitator of a Standard Return plus a restocking fee of 12%. You have to mail the return back to Ivy City or return it at their physical store and can’t use a Happy Returns Code at a Happy Returns location and not an instant refund. This was a very misleading return process for a typical Macy’s coat with a fancier fur attachment.

14 de fevereiro de 2023
Opinião espontânea

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