Jack Archer clothes look great and fit great not to mention they feel great! The customer service reps are very helpful and responsive. I've worked with one of their personal shoppers, Jordan, who h... Ver mais
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Leia as opiniões dos outros
Was totally impressed how quickly they responded to question about a free item with my order, but then I forgot to add it to my cart. Got another email offering to send it to me for free, even shippin... Ver mais
The customer service is unmatched. I requested an exchange and was immediately provided with a response. The representative went above and beyond to help me. In addition, I have not found a better f... Ver mais
Great pants and shirts for summer wear. Unfortunately my last order was shipped by "Amazon" and was NEVER delivered, despite me getting an email stating that it was. We have a full time doorman th... Ver mais
Informações sobre a empresa
Sobre Jack Archer
Escrito pela empresa
At Jack Archer, we know you’re the kind of guy that wants to dress well. But to pull it off, you need apparel that fits consistently well. The problem is other brands have you wearing pants that look baggy and fit tight in the wrong places. They can make you look tired and lazy, and this isn't a good look for anyone. We believe pants should elevate your game, so we designed them with magical fabrics that keep their shape, mold around your body, and make finding the right size easy. Add Jetsetter Pants to your wardrobe so you can finally stop overthinking your pants and start feeling comfortable with yourself again.
Informações de contacto
Estados Unidos da América
- jackarcher.com
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Great and quick customer service
Great and quick customer service. Will buy from here again
Excellence experience.
Easy ordering and great response from the help team
The customer service is unmatched
The customer service is unmatched. I requested an exchange and was immediately provided with a response. The representative went above and beyond to help me. In addition, I have not found a better fitting, affordable, quality product and I have tried serval competing brands. 10 stars!
JA customer service support
My interactions w Customer Service have been great - responsive and productive, as I have gone through fit and sizing questions, being new to JA. Appreciate the attention and love the clothing so far!
Great customer service!!
They stand behind their product! Absolutely love how they fit.
Poor Inventory
Nice quality, but very poor stock inventory. Since a 29" inseam was not offered, I got a 28" inseam. But the return process was a bit of a hassle, and while they recommended a 30" inseam, it was not in stock!
Jack Archer clothes look great and fit…
Jack Archer clothes look great and fit great not to mention they feel great! The customer service reps are very helpful and responsive. I've worked with one of their personal shoppers, Jordan, who has been very helpful in suggesting outfits and making selections. I would highly recommend JA!
Was totally impressed how quickly they…
Was totally impressed how quickly they responded to question about a free item with my order, but then I forgot to add it to my cart. Got another email offering to send it to me for free, even shipping. I'm very satisfied and happy customer with your products and customer service. Thanks!
What made my experience great was to my…
What made my experience great was to my much chagrined surprise and after decades of wardrobe building for others I was at a complete stand still for my garment choices for myself. Fashion is fast and changes quickly the professionals were totally awesome!
Product looks as expected
Product looks as expected. Customer service for the exchange was better than I deserve........ thx
Amazing authentic customer service with…
Amazing authentic customer service with humans who respond quickly in real time. Compliments the best pants I’ve ever had. And my wife loves him as well. Presents the male very well, as well as exceptionally comfortable, and easy care. Now my “go to” pants for every occasion. Have had multiple purchases and always an excellent experience. Hands-down the leader.
😎👍💪🙏
Great products and great customer…
Great products and great customer service!
Color issue with order
What was an issue with my order from Jack Archer was resolved to my complete satisfaction with the help of the JA team member.
Thank you
iterated with me and gave me comfort in…
iterated with me and gave me comfort in buying a size that is appropriate.
"Excellent products and far superior…
"Excellent products and far superior service. Any company that stands behind its products and takes care of its customers will earn lifelong customer loyalty."
Fixed my errors
I completed my order without requesting the quickest delivery available. Contacted customer service and they made it happen.
Once I found a way to communicate with…
Once I found a way to communicate with someone (or something?), via Online Chat, my issue was resolved. There has been a significant delay in the shipping of my order. The Chat rep saw the issue and initiated a resolution and removed shipping costs I had incurred. I have to be honest, I was very frustrated trying to find a way to communicate. I have the app and I have an account. I couldn't sign in and kept receiving an error message regarding my email being incorrect. I verified I was using the correct email but to no avail. I tried to make contact through the app but it was impossible. The FAQ's and/or help topics were of no use as far as my particular problem. The Contact Us tab produced nothing, just a blank screen. I wish your app was as good as your pants. Fortunately I was able to get on your website and found a Chat option. Maite was very helpful.
Excellent customer service experience
Excellent customer service experience. Very courteous and professional. Very happy
I love your products and after my first…
I love your products and after my first customer service experience, I love it as well
Great job!
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